How is this a 3 star hotel?
Posted Jul 3, 2015
Definitely a disappointing experience. Room was small, which is normal in Italy, but was not at all clean. Shower was disgusting, looked like it belonged in an abandoned house, not a "3 star hotel". Opened window showed a ton of trash thrown outside. Elevator was uncomfortable. Very small and old, doors opened manually. Doors were constantly left open so elevator was stuck on upper floors (although this is the fault of inconsiderate guests, still a burden to those staying on the 4th floor). Hotel bar was nice, desk attendant willingly made the espresso. Can't rate breakfast because, even though we asked in advance for breakfast to go, it was not made available. We had an early flight and had to leave 15 minutes before breakfast time. Other hotels simply made us "to go" breakfasts, but this one would not.