Hotel Mirage, Sure Hotel Collection by Best Western

Photo gallery for Hotel Mirage, Sure Hotel Collection by Best Western

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Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Hotel Mirage, Sure Hotel Collection by Best Western

Hotel Mirage, Sure Hotel Collection by Best Western

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Viale Certosa, 104/106, Milan, MI, 20156

Explore the area

  • Popular LocationIstituto Clinico Sant'Ambrogio19 min walk
  • Popular LocationSan Siro Race Course4 min drive
  • Popular LocationMilan Convention Centre8 min drive
  • AirportMilan (MXP-Malpensa Intl.)31 min drive

Choose dates to view prices

About this area

Milan

Located in Certosa neighborhood, Hotel Mirage, Sure Hotel Collection by Best Western is connected to a shopping center. Pinacoteca di Brera and Teatro alla Scala are cultural highlights, and some of the area's notable landmarks include Castello Sforzesco and Santa Maria delle Grazie. Looking to enjoy an event or a game? See what's going on at San Siro Race Course or San Siro Stadium. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Istituto Clinico Sant'Ambrogio - 19 min walk
  • Vittore Buzzi Children's Hospital - 3 min drive
  • San Siro Race Course - 4 min drive
  • Milan Convention Centre - 8 min drive
  • San Siro Stadium - 20 min drive

Getting around

  • Lotto Fiera Station - 3 min drive
  • Milan Villapizzone Station - 18 min walk
  • Milan Malpensa Airport (MXP) - 31 min drive

Restaurants

  • Garage Italia Milano - 3 min walk
  • Il Barone - 3 min walk
  • Ristorante L'Oasi - 4 min walk
  • Sumi - 5 min walk
  • Himalaya - 5 min walk

About this property

Hotel Mirage, Sure Hotel Collection by Best Western

Pet-friendly hotel connected to the convention center in Milan with fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Hotel Mirage, Sure Hotel Collection by Best Western offers 86 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels and first-run movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • INCONTRO

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (194 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • First-run movies
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in

Renovations and closures

The property is closed between January 21 and January 23.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 per room (up to 22 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Covered self parking fee: EUR 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Hotel Mirage Milan
Best Western Mirage
Best Western Mirage Milan
Milan Mirage Hotel
Mirage, Sure Collection By
Hotel Mirage Sure Hotel Collection by Best Western
Hotel Mirage, Sure Hotel Collection by Best Western Hotel
Hotel Mirage, Sure Hotel Collection by Best Western Milan
Hotel Mirage, Sure Hotel Collection by Best Western Hotel Milan

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 302 out of 615 reviews
5 - Excellent 49%
Rating 4 - Good. 268 out of 615 reviews
4 - Good 44%
Rating 3 - Okay. 28 out of 615 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 615 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 615 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Out of city center
Great help at the front desk! Answered all our questions. Room was cleaned every day and new towels given. Really great experience!
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast Buffett and the lady working at the Buffett was wonderful. So Pleasant and friendly
Stayed 3 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and Staff are Great, the only thing to concern is, the room was not as big as we had thought, the beds were too hard, so it's hard to sleep, no extra pillows(they might charge extra), and had we to pay for the kettle each day. I have been to other "Best Western Hotels" that served better, but this was ok i guess.
Stayed 4 nights in Feb 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
Un po’ caro per quello che offre ma ok
Albergo pieno quindi non è stato possibile late checkout come mi serviva
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Very good is far away from the center
Stayed 4 nights in Sep 2021