Posted Jun 14, 2012 on Hotels
I booked one night for my family and I; the older lady at the desk asked for our passports. Then she proceeds to tell me she will keep them and give them back when I check out. I asked for passports back, insisted on keeping, then I told her she make copies and give me back originals. She made copies, slamming things the whole time and then tossed the passports back across the counter and the key. And every time I would leave the hotel, she insisted on the key being turned in, like we were going to steal it. The key had a small weight as a key chain. At one point coming back from an outing, there was an older man at the desk, he asked if spoke Italian, I said no and me mumbled something and tossed the key . My family was unhappy with the room and service we received. I would not recommend this hotel to anyone.