All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was my second time here and it was just as wonderful as I remembered it was last year. The rooms are beautiful, staff is unbelievably friendly and the restaurant is delicious. Easy to get around town from this location as well as walkable to the train station. I will be back for sure.
They didn’t recognize the Expedia benefits and upgrade until I insisted , they refused to give the late check out
sherif
Stayed 3 nights in Jan 2023
6/10 Okay
carlos
Traveled with partner
Jan 16, 2023
Liked: Staff & service
This hotel might have been in fashion decades ago...but now its just old and tired. I would not stay here again since it is so low energy. Staff is very nice and professional but i will stay in a much more modern hotel next time i am in Milan.
I asked to be moved away from the electrical box next to my room as it made a humming noise. Was moved to a room at the back of the hotel facing the street with the tram line. It was even noisier. The hotel is a bit tired feeling to me. There was a pool and it looked nice but I did not swim.
A stunning property in a good location close to everything. Taxis are parked just outside the hotel and available all day. It’s also walking distance to the main train station as well as the city centre. The staff at reception were very helpful and understanding to the situation we were in and helped to get the last night refunded as we needed to leave earlier as our passports were ready to collect from the consulate. The food was lovely either with the room service or at the lobby area. The spa stays open until late so we got to use it after a long day getting around the city. I will stay again if we ever return to Milan
Staff and a special mention to Lorenzo greeted us with a warm welcome and a roll upgrade!
All the staff are very attentive and we also got an extended checkout as we had a late flight. This is a great hotel Thant knows how to make their guests feel special.
The hotel itself is traditional but updated. It's a beautiful classy property with attention to detail including attention to you. The staff and concierge are amazing! I didn't realize its a Dorchester property. But it shows the minute you pull up!