Unbelievably beautiful hotel with superb service.
Posted Jan 18, 2017
Have never experienced such wonderful service. Had a problem with my luggage that caused the zip to break and they took my bag and went looking for someone to fix it.
The rooms are extremely well cared for and maintenance is obviously imperative to the hotel.
It is close to the railway stations of Garibaldi and Centrale.
They provide a limousine to the central area of the Galleria/Duomo and also La Scala.
The welcome by the reception staff , even at 8 am was excellent.
Every hotel person went beyond the required service if they could. Porters,maids,etc were beyond expectation.
I wanted a hot cup of tea in my room so they provided a silver tray with kettle,cups and saucers, teabags of every description. Appreciated it so much because a cup of tea costs € 10 in the bar.