Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by GIULIA from verona

un gioiello di accoglienza

Posted Dec 1, 2015 on Hotels
scendo sempre all'hotel susa, lavoro non lontano e trovo l'hotel estremamente confortevole, accogliente, davvero speciale
3 out of 5
by Jose Antonio from London

Acceptable hotel in Milan but nothing exceptional

Posted Nov 21, 2015 on Hotels
Acceptable hotel in Milan but overpriced considering the level of services offered. Rooms are in general small, especially the single ones. It is ok for a short stay but for longer ones I think there are better options in Milan.
3 out of 5
by Jose Antonio from London

Acceptable hotel in Milan but overpriced

Posted Nov 21, 2015 on Hotels
Acceptable hotel for a short stay in Milan. Rooms are small (especially the single ones) so sometimes you really feel the lack of space available. The breakfast selection is limited but run by a couple of really nice and friendly ladies. In my opinion, the hotel is overpriced considering the rooms and services offered. The neighbourhood is ok with different restaurant options and around 35 minutes walking from the tourist city centre.
5 out of 5
by GIULIA from Verona

Ospitalità e pulizia

Posted Nov 3, 2015 on Hotels
L'hotel Susa è accogliente, pulitissimo, confortevole, accurato in ogni dettaglio. Materassi e letti dove si può davvero riposare molto bene, un breakfast abbondante e variato, personale che aiuta ed è disponibile per ogni evenienza... e un ottimo rapporto qualità prezzo!
4 out of 5
by A verified traveler

Great place but didn't appreciate the room change.

Posted Oct 19, 2015 on Hotels
No Tissues, no kettle. Had to change rooms even though it was only a 2 night stay. We were not told upfront about the room change and was actually informed by the cleaners. WiFi was great! It was fast and we had reliable connection. Quiet neighbourhood, comfortable bed and good shower control. Inclusive mini bar with water and champagne. Limited range for complimentary breakfast. Staff are really nice. There is a bus that goes straight into town in front of the hotel and it takes about 25mins.
4 out of 5
by Bernd from Nähe Wien

Gut gelegen und sehr gutes Service

Posted Oct 18, 2015 on Hotels
Das Hotel ist eben klein, doch gut gelegen - direkt an der gerade in Bau befindlichen U-Bahnlinie "Susa". Fußläufig 30 min ins Stadtzentrum. Oder mit Bus relativ nah. Rezeption, Service sehr freundlich und bemüht. Frühstück sogar mit frischgepreßtem Orangensaft, sehr gutem Kaffee, sonst guter Durchschnitt. Die Zimmer sind klein, doch zweckmäßig. Wir hatten eines nach hinten, da hört man von der (größeren) Straße vorne nichts. Nicht romantisch, aber praktisch und für einige Tage auf jeden Fall gut.
5 out of 5
by Richard J. from San Francisco Bay Area

Lovely boutique hotel in Milano

Posted Oct 8, 2015 on Hotels
Very nice hotel in a lovely location in Milan. The staff were very friendly and helpful and the provided breakfast was ample and of good quality. Highly recommended.
5 out of 5
by Typhanie from Paris

Un séjour parfait !

Posted Sep 30, 2015 on Hotels
Séjour de 3 nuits à l'Hôtel Susa, et tout a été simplement parfait : l'emplacement, à deux pas du métro Dateo (qui amène directement à l'expo universelle) / arrêt de bus n°54 en face de l'hôtel et qui rejoint le centre ville en 15 minutes. L'hôtel est très propre, très bien entretenu, de même pour les chambres. Le personnel est d'une gentillesse indescriptible (réceptionnistes / femmes de chambre). Sa taille humaine lui confère une impression de se sentir tout de suite bien, comme chez soi. Le petit déjeuner est varié est copieux. Très bon rapport qualité / prix! Tout a été fait pour que notre séjour à Milan soit parfait . Je donne 5/5 à cet hôtel, le recommande les yeux fermés, et le choisirai dans le cas d'un futur voyage à Milan.
4 out of 5
by Bryan from Wallasey

Not Central

Posted Sep 29, 2015 on Hotels
Bit out of centre, 10 min to tube Staff helpful and polite Room fine
4 out of 5
by A verified traveler from New York, NY

Charming hotel

Posted Sep 14, 2015
Hotel Susa is a nice hotel in a quiet area just outside of the city center. It's just a short walking distance to the suburban train line, which easily connected to the Milan metro system. The room was quiet and air conditioned. It was a little on the small side, but very efficient use of space and very comfortable overall. Breakfast was a great assortment of fruit, pastries, yogurts, fresh juice and cappuccinos.