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Reviews of Hotel Villa Malpensa

4 out of 5
Hotel Villa Malpensa
Via Don Andrea Sacconago 1, Vizzola Ticino, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel main areas are very elegant. The rooms are dated but clean. The A/C didn’t work or was set to high for our room but we were exhausted and didn’t call. The front desk people were the stars. The women that checked us in was very efficient ensuring we had an early pickup and the price of the taxi in advance. The dinner was very good. We had the Salami/Brucata appts and mussel pasta. We did need ask for olive oil 3x but finally got it. The price is high but the requirement to be close to airport for a 6am flight was key.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very nice stay at Villa Malpensa. A beautiful property. The rooms are nice. Breakfast is nice. Staff are very nice.
Stayed 1 night in Apr 2024

6/10 Okay

william

Traveled with group
Liked: Cleanliness, staff & service
Reason for staying here was proximity to airport. Not much else around
Stayed 1 night in Apr 2024
Response from Nora on Apr 14, 2024
Dear William,Thank you for spending your time for publishing this review. We are happy that you appreciated the vicinance of our hotel to the airport. We are literally 800 meters away from it!We hope to welcome you back again

10/10 Excellent

Karmela, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful elegant hotel close to the airport. Room was spacious.
Stayed 1 night in Apr 2024
Response from Nora on Apr 14, 2024
Dear Karmela,Thank you so much for giving us the best score!We appreciate your kind words, and we hope to welcome you again soon!Best regards

2/10 Terrible

Jean

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The place itself it to far from everything on foot. It’s nice and clean but some of the people staying at the hotel were kinda rude claiming noises and stuff that’s wasn’t out of the ordinary. Therefore, if I have to stay longer than a day I won’t stay unless that I am leaving next day or something like that.
Stayed 3 nights in Apr 2024
Response from Nora on Apr 14, 2024
Dear Jean,We do apologize for not meeting your expectations.We are in a rural area, and for that there is not much to see around (it is not our fault you know!). If you had a problem with other guests, you could have call the reception (open 24 hours) and together we could have found a solution.However, we appreciate the time that you have spent to leave a review. We consider every comment useful to improve.Best regards

10/10 Excellent

Soraya, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! It’s gorgeous! The room was comfortable and breakfast was nice. It’s in a rural area. Next to Malpensa airport. Dining options are not easy on the area. It’s rural and everything is far. I super enjoyed driving everywhere because I had a rental car and the region is gorgeous. I took my son to a Safari. It was wonderful. The hotel has a restaurant and it’s nice. Small amounts dishes but fancy.
Stayed 3 nights in Mar 2024
Response from Nora on Apr 14, 2024
Dear Mark,Thank you for giving us the best score!We appreciate your kind words, and we hope to welcome you back again!Best regards

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a nature reserve and birding area by the river near the hotel that was the best running we ever did! It was a wonderful discovery!
Stayed 1 night in Mar 2024
Response from Nora on Apr 14, 2024
Dear Karen,Thank you for giving us the best score!We appreciate your kind words, and we hope to welcome you back again!Best regards

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Nora on Apr 14, 2024
Dear Jeffrey,Thank you for giving us the best score!

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The receptionist was not too friendly and impatient, however probably understandable given transient nature of hotel guests. Waitress was very nice I would give her an excellent rating. The TV was not easy to use and we couldn’t figure out how to operate the remote.
Stayed 1 night in Mar 2024
Response from Nora on Apr 14, 2024
Dear Ursula,Thank you so much for giving us the best score! And for being comprehensive towards our colleague. We try to be always happy, but it is not easy some times! I will share your kind comments with our colleagues.Hope to welcome you againBest regards

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very modern, clean and the staff was very accommodating.
Stayed 1 night in Mar 2024
Response from Nora on Apr 14, 2024
Dear Mike,Thank you so much for giving us the best score!Best regards

8/10 Good

Anas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024

10/10 Excellent

E Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
unique property. former residence of the Duke of Malpensa
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room we stayed on our trip! It was very comfortable and included breakfast which was pretty good. We used their shuttle to and from the airport for 3.50 euros per trip. We had a good rest before a day of flying back home.
Stayed 1 night in Jan 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the airport
An excellent choice for anyone takings flight ,or landing late the staff are extremely considerate, the shuttle bus perfect We arrived at the train station at the terminal the night before our flight and a simple call to the hotel meant we were picked up The food in the restaurant was very good It is a beautiful historic building
Stayed 1 night in Jan 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the airport, rooms are quite small, but staff are helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian, lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Jan 2024

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Marina

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Gabriel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No chance for rest, bad management, rude staff
We had a horrible stay at this hotel, mostly because of one staff member, Alex he said his name was, and a lot of other details that are in no way close to a 4 star hotel. We were given a non clean room initially, the shutttle only runs during specific times (be warned) no one can prepare you a sandwich if the shuttle is early, cleaning happened at 8 AM above our room...with furniture being moved, no chance for sleep (amateur behaviour really) and we could hear a lot of noise through the walls. Sadly all of the above overshadowed positive aspects of this hotel, travellers shouls be welcomed and treated properly at a hotel, this was not the case. Stay at your own risk here, never for us.
Stayed 1 night in Dec 2023

8/10 Good

Conor

Liked: Cleanliness, staff & service
Nice building, rooms are a bit dated but good for the price and very convenient transfers to Malpensa airport
Stayed 1 night in Dec 2023

10/10 Excellent

Miss Jieru

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport yet completely isolated from it at the same time
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Amenities
Great value and clean accommodations. Safe was very helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

BILL, San Francisco

Traveled with partner
Liked: Amenities, property conditions & facilities
Another overall superb experience at this classy property.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bye Milan
This is a beautiful hotel 3 months of traveling and by far the best looking and kept. Service was good , breakfast with good selection. Taxi to and from airport reliable and quick. We stayed 2 days for our flight back to the states.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cesar

Liked: Cleanliness, amenities

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Had to wait quite a while to get a ride from the airport. Breakfast was a disappointment.
Response from Gabriele on Feb 23, 2024
Dear Guest,we are sorry to read this review.We inform you that the schedule of the shuttlebus is available on the chat on Expedia.As per the breakfast, it has a large variety of food, please let us know why you didn't like it.Kind Regards,Hotel Villa Malpensa

8/10 Good

Jeffrey, Irving

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for early morning flight out of MXP.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to to the airport and the staff is so helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Historic Property
Beautiful hotel. Interesting history. Highly recommend.
Stayed 1 night in Nov 2023

4/10 Poor

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Each staff member I interacted with was rude whenever I asked a question. The hotel itself was very clean and great location to get to the airport quickly but would not stay there again because of the staff. I also did not see any women working there.
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes from the airport. Friendly shuttle driver/barman, helpful efficient front desk, nice meal on the dining room for dinner and breakfast. Room was spotless
Stayed 1 night in Nov 2023
Response from Gabriele on Nov 27, 2023
Dear Guest,thank you for your review, we are very happy you enjoyed your staying!Kind Regards,Hotel villa Malpensa

8/10 Good

Hila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice stay for 1 night before a flight.
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproofing is not good enough, the quality of the dinner and breakfast is reasonable, The parking is very convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Brenden

Stayed 1 night in Nov 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We loved our 1 night stay at this elegant and beautifully maintained property. Our room was spotlessly clean, the bathroom was modern and well lit, the bed was comfortable. The staff was welcoming. We had a delicious meal in the restaurant in the hotel. A wonderful experience. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Kyung Sup, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation
Stayed 1 night in Nov 2023

10/10 Excellent

Mohsen, BUFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2023

10/10 Excellent

Jenny

Traveled with partner
Beautiful surroundings and excellent food and wine. Shuttle to the airport is a winner.
Stayed 1 night in Oct 2023

8/10 Good

JIHOON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from customer care on Oct 28, 2023
Thank you dear guest for your kind review, we hope we could be helpful again for you in the next futureCustomer Care- Villa Malpensa

10/10 Excellent

Merrill

Great location for airport travel, well maintained and clean and the service was great!
Stayed 1 night in Oct 2023
Response from customer care on Oct 28, 2023
Thank you dear guest for your kind review, we hope we could be helpful again for you in the next futureCustomer Care- Villa Malpensa

10/10 Excellent

Ilsang, Yorba Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel at a unbelievable price. Definitely stay here if you have next day flight out of Malpensa.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff very friendly and helpful and had a very good meal at the restaurant.
Stayed 1 night in Oct 2023
Response from customer care on Oct 28, 2023
Thank you dear guest for your kind review, we hope we could be helpful again for you in the next futureCustomer Care- Villa Malpensa

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a beautiful villa built in 1908 and operated as a hotel and conference center. It was a fitting last stop in our Italian vacation before an early flight the following day. The room was comfortable and well appointed. The dinner was very good but more expensive than a similar quality restaurant in Milan. Staff was polite and helpful. There is an outdoor pool that we enjoyed in the afternoon.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Historic Villa is located very near the airport. They ahve a shuttle service every 30 min. You can't hear any airport noise. It's kind of in a wierd location, nothing around there to do, no restaurants or sights to see. We shuttled to the airport and then took the train to Milan for the evening and it was pretty easy. 35 min train ride to Milan. 5 min suttle ride to the airport.
Stayed 1 night in Oct 2023
Response from customer care on Oct 28, 2023
Thank you dear guest for your kind review, we hope we could be helpful again for you in the next futureCustomer Care- Villa Malpensa