WORST IDEA HOTEL!!
Posted Aug 11, 2016
You can't control your own AC, you have to call the front desk to do it for you from somewhere!! Unbelievable but true! No shower curtains, so when you stand in the tub to take your shower, the whole bathroom gets flooded!! I booked two rooms because I have 3 kids, and neither had a shower curtain, and when I called they said their bathroom don't have one!! Also, they take a deposit of 5 euros for the door plastic key cards, and when we were leaving the front desk lady who was extremely rude and totally unfriendly refused to give it back!! Although they make every guest pay the deposit for the plastic key card (never heard of such a thing, and I travel quite a lot) she insisted on me showing a receipt, which was a piece of scrap paper that they gave us upon check in as a makeshift sleeve for the card. I go back up to one of the rooms where I left the scarp of paper, and when I brought it down to her, she said that it wasn't the proper receipt!! We explained to her that's what we were given upon check in, she would not hear of it, and she got on the phone and started talking on the phone in Italian for a long time.... when my wife told her that we will miss our flight, and she needs to help us first, she said that she was talking to clients, like we were not!! Eventually, we got frustrated and we left without getting our deposit! We had a terrible experience, the noise from the airport, the windows are broken so DON'T TRY TO OPEN THEM, they can fall on you!!