- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Great but customer service is terrible.
The place is beautiful! I loved the place, very spacious. However, I had my camera stolen and the keys to the apartment were stolen along with it. When I requested a new set of keys with a police report they made me pay 60 euros for STOLEN keys. The contract stated that you pay for an extra set of keys if they were lost not stolen.... and the customer service number closed at 10pm and I needed help finding the place after that time when I first checked in.