Ratings based on 162 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Tired and in need of some updating

Posted Apr 7, 2017
Pros: The sweets in the lounge were a really nice touch
Spent a few nights at the hotel this week and was quite disappointed with the experience. Its a hotel in much need of a refurb, with staff (particularly Stefano on the front desk) who can come across as quite rude. Air conditioning that doesn't work means really warm and uncomfortable nights and sleeping with the window open is loud with the trams rolling past every few minutes. Bit of a let down really, but I suppose you get what you pay for.
4 out of 5
by Annalisa

This traveler left a rating score only Posted Jun 1, 2016 on Hotels
2 out of 5
Recommended
for Business Travelers
by A verified traveler

OK hotel close to the office

Posted Jan 15, 2016
Work trip and hotel was 5 minutes from the office which was the primary reason for choosing it. Stayed here before. Disappointing through as a 4 star hotel there isn't a restaurant
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2015 on Hotels
3 out of 5
by A verified traveler

Posted Sep 28, 2015 on Hotels
The plumbing needs updating. Fluctuations in water temperature from cold to way too hot in the shower.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

nice hotel, relatively central

Posted Jul 29, 2015
Pros: location quite central, on main bus/tram routes, very clean and comfortable.
Location: explore the city centre
It was a nice if brief stay in this hotel. Staff were reasonably helpful with bus routes, location etc
4 out of 5
by Sharon from Michigan, USA

Must see inside to appreciate!

Posted Jun 23, 2015 on Hotels
Walking from the train station to the hotel was actually scary. The hotel is in a very suspicious part of the city, right across from what looks like a sort of prison or military camp. It is not a pleasant walk to the bus or metro for a family. I was ready to cancel until we walked into the hotel and was pleasantly surprised by the elegant interior, nice staff and felt quite safe inside. We had a family room which is basically 2 rooms suite-style. Very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location.

Posted Jun 18, 2015
Pros: Location, room, staff.
Cons: Nothing comes to mind
Very pleasant and helpful staff. The room was clean and beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mystic CT

Nice hotel, but......

Posted Jun 14, 2015
Pros: Charming staff.
Cons: Not much, understanding that the hotel wishes to maintain an Old Charm style.
Location: Not much nearby. A functional safe middle class neighborhood.
Nice functional hotel, "old charm" but away from the the Milan action. About 2 miles from Milano Cadorna train station. Staff are charming as is parts of the hotel, but it is Old Charm with some modern updates i.e. functional in-room WiFi and a refrigerator. Clean and respectful but Downside is that it is far from Milano's cultural highlights; but they are reachable via tram. Once you know the routing and factor in about 25 minute transit time, it's not that big a deal. Tips: a) from the Cardorna train station, buy a one day city transit pass at the Public Transit ATM ticket machine (they call the Public Transit "ATM" - don't confuse it with the US ATM cash machine) for € 4.50 then take the #1 tram that is heading to Piazza Castelli. (The tram stop is RIGHT outside the main entrance of the train station. Bear slightly right.) Validate your transit pass using the ticket machines on board the tram. Get off at Piazza di Firenzi about a 20 minute journey. The hotel is down the street and around the block. NOTE: so as not to incur a fine, make sure you validate your ticket as ticket inspectors are swarming on these tram lines. b) There are two grocery stores nearby - one about two blocks away and the MUCH better one in a new shopping mall about a 15 minute walk to the North in the Piazza Portello. Bring a sack to forgo being charged for shopping bags.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2015 on Hotels