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Reviews of Michelangelo Hotel

4 out of 5
Michelangelo Hotel
Piazza Luigi di Savoia, 6, Milan, MI

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 434 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Milena, Adelaide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff...Thanks for your service. Went above and beyond. Great location! Just a short walk from the train station.
Stayed 1 night in Mar 2020
Response from Michelangelo Hotel on Mar 25, 2020
Dear Guest, thank you for your reply. We are glad to read you appreciated our location, Staff and service in general. Hoping welcoming you back soon, Kind Reards, The Management and the Staff

10/10 Excellent

Ranganathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Excellent spread of Breakfast. Courteous staff. Great Location.
Stayed 1 night in Feb 2020
Response from Hotel Michelangelo on Mar 5, 2020
Thank you for sharing your experience. We are glad to read you had a pleasant stay with us and really happy to know you appreciated the strategic location (just 50m from Central Station and other main public tran sport), your room and also the variety of our continental breakfast. We look forward to welcoming you back in the near future, Kind Regards, The Management and the Staff

10/10 Excellent

Tarek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Michelangelo on Mar 5, 2020
Thank you for your feedback. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kind Regards, The Management and the Staff

2/10 Terrible

orit hannah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sapointment
The hotel is old needs renovation,breakfast is in the basement and not really to my standards .
Stayed 2 nights in Feb 2020
Response from Hotel Michelangelo on Feb 25, 2020
Thank you for posting the review about your stay at Michelangelo Hotel. Please accept our apologies for not having met your expectations. We realize also that being rated between the first hotels in Milan expectations may run too high and it becomes always difficult to satisfy our beloved guests. Our hotel has in effect a "classic style" (not a modern or a design one) with lots of fitted carpets. The policy of our Property is based on ever-changing and guest’s feedbacks is how we can learn and hopefully improve upon the quality our services. We sincerely hope you will give us a second chance in the near future to restore your confidence in us, With Best Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 9 nights in Feb 2020
Response from Hotel Michelangelo on Feb 17, 2020
Thank you for the higher score! We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kind Regards, The Management and the Staff

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It needs refurbishment, especially on the lower level
Stayed 3 nights in Jan 2020
Response from Hotel Michelangelo on Feb 7, 2020
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kind Regards, The Management and the Staff

6/10 Okay

Lou, Gaithersburg MD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast service was excellent. However, the amenities were far below what I am used to for a supposedly 4 star hotel.
Stayed 11 nights in Dec 2019
Response from Hotel Michelangelo on Jan 17, 2020
Thank you for sharing your experience at the Michelangelo Hotel. We are very sorry to read that you only enjoyed our breakfast service. We take your comment very seriously and highly appreciate the feedback you have provided. We look forward to welcoming you back in the near future, best regards. The Management and the Staff

8/10 Good

Anne, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money hotel in great location for train travellers in Milan. Excellent breakfast selection
Stayed 1 night in Jan 2020
Response from Hotel Michelangelo on Jan 13, 2020
Thank you for sharing your review with us. We are happy to see that you had a nice stay and you appreciated our strategic location near Milan Central Station and our Continental Buffet Breakfast rich of cold and hot dishes. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kind Regards, The Management and the Staff

8/10 Good

Jonathan, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite old and in need of renovation. However it is clean and very close to the train terminal. Very convenient to travel anywhere in Milan. Pricing is also reasonable in view of the condition.
Stayed 2 nights in Jan 2020
Response from Hotel Michelangelo on Jan 13, 2020
Thank you for posting and sharing the review about your stay. It is with pleasure we read you enjoyed hotel’s strategic location facing main Railway Central Station, and convenient for metro, intercity and country trains, which make us a perfect base for both business and leisure. We are looking forward to welcoming you back, Kind Regards, The Management and the Staff

4/10 Poor

Vlad, San Francisco

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very cold and quite unprofessional. They do not appear to be well trained or aware of what is going on at the property. They do the bare minimum of what is needed and seem disinterested in being welcoming or helpful. We had a long stay of 12 nights and the restaurant was closed for dinner on 9 of them and for lunch on all of them. Room service was closed throughout our whole stay with no warning. Breakfast is good if you stay for 2-3 days, but it literally does not change, so after 5 days of the same thing we opted for alternate options for breakfast. Internet only works when tv is on and is of poor quality for anything beyond basic email. Property is extremely dated and in major need of a remodel. There were no power outlets by the bed, which is annoying. The property is not in city center but very nicely located if you travel by train - literally across the street from Milano Centrale station. 2 metro lines are also accessible from the station. Overall, it was a dissatisfying experience, will not stay again.
Stayed 1 night in Jan 2020
Response from Hotel Michelangelo on Jan 13, 2020
Thank you for posting the review about your stay at Michelangelo Hotel. Please accept our apologies for not having met your expectations concerning the Staff’s efficiency and courtesy. As is customary, our company try to treat our guests the best they can. We realize also that being rated between the first hotels in Milan expectations may run too high and it becomes always difficult to satisfy our beloved guests. About your second notice, our hotel has in effect a "classic style" (not a modern or a design one) with lots of fitted carpets. The policy of our Property is based on ever-changing and guest’s feedbacks is how we can learn and hopefully improve upon the quality our services. We sincerely hope you will give us a second chance in the near future to restore your confidence in us, With Best Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and staff were great. Location nade it very convenient. Could be a bit more organised during breakfast.
Stayed 6 nights in Dec 2019
Response from Hotel Michelangelo on Jan 7, 2020
Thank you for taking time to share with us your experiece at Michelangelo Hotel. We are honored you appreciated some important services as the vicinity to the Centrale Station and the politeness of our staff. We look forward to welcoming you back in the near future. Best Regards The Management and the Staff

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and one thing for suggestion. Hotel Should have kettle
Stayed 1 night in Dec 2019
Response from Hotel Michelangelo on Jan 7, 2020
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Milan very clean room and very good breakfast
Stayed 2 nights in Dec 2019
Response from Hotel Michelangelo on Jan 7, 2020
Thank you very much for sharing the post about your stay at Michelangelo Hotel. It is with pleasure we read you had a great stay and enjoyed the cleanliness of rooms and also the selection of food offered in our breakfast buffet. We are looking forward to welcoming you back in the near future, best regards. The Management and the Staff

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Hotel Michelangelo on Dec 2, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very near to central station. Room are so so but without hot water boiler for coffee and tea.
Stayed 1 night in Nov 2019
Response from Hotel Michelangelo on Dec 2, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hotel Michelangelo on Dec 2, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

To Keung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel Michelangelo on Nov 25, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Breakfast, near the station, Easy to get to the centre of Milano via the metro Line M3 (@2 euro / person / trip). A great restaurant near by (Hostaria La Baita) . Across the road has a craft beer bar in Ostello Bello Grande (6 Euro/pint).
Stayed 1 night in Nov 2019
Response from Hotel Michelangelo on Nov 26, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

TravelerM, Mexico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location to Milano Centrale. Free minibar snacks. Best breakfast in any hotel anywhere. Good staff. Rooms a bit dated but still very nice. No outlet close to bed to charge mobile and slow WiFi with weird TV connection would be my only real complaints. Still, the hotel has too much going for it to not overlook these items. Had dinner here the last night because of early flight and the food was delicious and well prepared. It was our second stay at this hotel. Hopefully it will be available for our next time in Milan.
Stayed 3 nights in Nov 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you very much for sharing the post about your stay at Michelangelo Hotel. It is with pleasure we read you had a greatful stay and enjoyed our location, the cleaness of rooms and also the staff’s politeness. We are looking forward to welcoming you back in the near future, Best Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Traveled with partner
Handy for station. Comfortable. Lovely room Good value
Stayed 1 night in Nov 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Anjum Bilal

Stayed 8 nights in Nov 2019

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Milan Station
Well maintained clean city hotel. Very close to station with good access to metro.Good buffet breakfast.
Stayed 3 nights in Nov 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you very much for sharing the post about your stay at Michelangelo Hotel. It is with pleasure we read you had a greatful stay and enjoyed our location, the cleaness of rooms and also the breakfast buffet. We are looking forward to welcoming you back in the near future, Best Regards, The Management and the Staff

10/10 Excellent

jaehyun

Stayed 3 nights in Oct 2019

10/10 Excellent

Barhmtouchy, Cairo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, excellent service, and very good location
Stayed 5 nights in Oct 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

6/10 Okay

Alan

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

DAISUKE

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent breakfast menu and service. Room temperature controlled by reception unable to adjust to my preference.
Stayed 2 nights in Oct 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you for taking time to post your review. We are glad to hear you find our location so convenience. Regarding your problem with the room temperature, we are very sorry and please accept our apologies. Thank you agani because Guest’s feedbacks are how we can learn and hopefully improve the quality of services, We look forward to welcome you back for a second chance, The Management and the Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The Hotel is so close to the Station and has a taxi rank, metro and trams all outside. Staff in the bar were especially helpful. This was really a great base to explore Milan and come back to a jacuzzi bath when tired out.
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Nov 22, 2019
Thank you very much for sharing the post about your stay at Michelangelo Hotel. It is with pleasure we read you had a greatful stay and enjoyed our location and our comforts. We are looking forward to welcoming you back in the near future, Best Regards, The Management and the Staff

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Hotel Michelangelo on Oct 23, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Patricia, Long Island, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the central train station in Milan. We were able to walk to restaurants close by. We only stayed one night, but the bed was great and the bathroom shower was good. We easily took a bus to the airport from the train station. We would go back to Milan and stay at this hotel.
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 23, 2019
Thank you for the post following your stay at Michelangelo Hotel. We are delighted you appreciated all the services provided and we are looking forward to welcoming you back in the near future, Tha Management and the Staff

8/10 Good

Sinead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Hotel Michelangelo on Oct 23, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Wei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 23, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Renovated restaurant and hotel interior Overall improvements
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 23, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Gregory V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Linda, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and clean room. The room didn’t have enough plugs for use so we had to unplug desk lamps and night stand lights in order to plug our phones, camera and battery banks etc... the front desk didn’t have tram maps or metro which was very disappointing. The restaurant menu was not good and very expensive.
Stayed 2 nights in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Dear Guest, we apologize for not having met your expectations concerning the comforts of our rooms and the quality of our restaurant. We take your comment really seriously and apreciate the feedback you have provided. Hoping that you will give us a second chance in the future, kind regards The Managment and the Staff

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
VIP access status for which we paid and Expedia promotes does not seem to matter. No upgrade no description no welcome. Front desk not trained. Perhaps given location desirability they don’t try harder as other vip access hotels elsewhere.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to everything and the staff was great
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Dear Guest, Thank you for taking your time to write us a feedback. We are glad to see that you appreciated not only our location, but also the curtesy of our staff. Looking forward to seeing you again, The Managment and the Staff

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. Extremely run down hotel, not a four star hotel. I felt like I was staying at a motel. Dirty, run down, and terrible service.
Stayed 2 nights in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Dear Guest, we deeply apologize for not having met your expectations. We are sorry to hear that you didn't feel comfortable. Each comment help us to improve the quality of the service offered to our Guests. Hoping you will give us a second chance in the near future, Best Regards, The Management and the Staff

10/10 Excellent

Becky, San Antonio, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was just across the street from the train station, very convenient.
Stayed 3 nights in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for choosing Michelangelo Hotel, during your recent visit in Milan and for sharing your comment. We are glad to read that you enjoyed the strategic location. Kind regards, the Management and the Staff

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
i would stay there again, highly recommend
Stayed 3 nights in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for your comment about Michelangelo Hotel. We are happy to read that all worked well so that you enjoyed your time in Milan. Hoping to having you soon as our guest, The Management and the Staff

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 star near central station
Good hotel with excellent facilities. Rooms are not huge but good size. Highly recommended.
Stayed 2 nights in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for writing this lovely review. We are delighted to hear that you enjoyed our facilities. Looking forward to welcoming you as a guest soon, kind regards. The Management and the Staff

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Did not like the lack of customer service. I did not feel the checkin process was as easy as it could have been. There were many misunderstandings during the checkin process. Check out was easier.
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for writing your review. We are sorry that you found the process of checking in uncomfortable. We appreciated your feedback and hope you will give us a second chance in the near future. Kind regards, the Management and the Staff

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Fred, Kill Devil Hills, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Milano Centrale train station and the Metro
Stayed 9 nights in Sep 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for your review. We are glad to see that you appreciated our strategic location and that it was so convenient for you to move around Milan. Hoping to welcome you again as a guest, The Management and the Staff

10/10 Excellent

Yousef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel
The hotel reception is perfect very kind and helpful but the breakfast service was not so great they were a bit unkind and did not help alot Thank you very much!
Stayed 1 night in Oct 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your comment. We are glad to see that you found our reception staff kind and helpful. Hoping to have you again as a guest, the Management and the Staff

10/10 Excellent

Lindsay, Madison, WI

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give you a lot of extra amenities that were unexpected and really nice. It was very clean and the staff was friendly.
Stayed 1 night in Sep 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your experience. We are glad to see that you apprecciated our amenities. It is our priority to make your stay as comfortable as it can be. Hoping to have you again as a guest, kind regards. The Management and the Staff

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location Very clean room, great buffet breakfast
Stayed 2 nights in Sep 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your review with us. We are glad to hear you appreciate our strategic location near the Central Station, as well as the cleaness of our rooms and the richness of the breakfast buffet. Thank you again and you hope welcoming you back in the near future, The Management and the Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hotel Michelangelo on Oct 16, 2019
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff