Bait and Switch
Posted Jun 3, 2016
The Rege Hotel was not able to deliver on the two advertised amenities/services that were the reasons I booked there. First, they promote themselves as a spa hotel. They are not. The pictures of bathing-suit clad people lounging by a hot tub are a fantasy. If there was a masseur, spa facility, hot tub, or Jacuzzi, I never saw or had access to it. We were told that it was not functioning during our short stay. Kiss that much needed therapy goodbye. Second, and more importantly, their Shuttle Bus service was not available to get us to the airport on June, 2, a national holiday. Instead, I had to shell out over 30 euros for a cab.
I plan on returning to Italy in a few years, possibly to Milan, but definitely not to the Rege Hotel. I'd be very surprised to find them still open.