Hotel staff were lovely, and great location near the metro with lots of nice restaurants, cafes and bars around. Inside the hotel was a bit lacking - there was no sound proofing, so you could hear cars on the street and other guests in the corridors, so didn't get a great night sleep any of the nights. The bathroom was very poor - the design/layout was not thought through, the shower was over the bath and a bit leaky, tiles were straight out of the 1980s. The breakfast staff were pleasant, but the selection was very poor and not what you'd expect of the Sheraton brand. Bed was comfortable, but only one English news channel on the tv, everything else in Italian or pay-per-view. Needed to do some ironing and the front desk said no irons, only the ironing service for €20 per shirt. Luckily the housekeeping lady found us an iron, but asked us not to tell front desk!