Ratings based on 1,282 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Good hotel in front of Milano Railway Station

Posted Jan 24, 2017
Pros: It is an excellent position if you need to come and go from the railway station.
Cons: Breakfast room should be made more modern with more space being given to the available food. The room has not changed in the ten years .
Location: Immediately in front of the railway station. We walked across the square to the ticket office.
Checked in late ( 6 pm) and was given a very small room. Too tired , after a train trip from Rome, to ask if it was the best they could do for someone who has been returning every year for the past 10 years.
Comment from Hotel Management
Jan 27, 2017 by The Management, Hotel Management
Dear Yvonne, Thank you for beeing a returning guest at Starhotels Anderson and sharing your feedback. We have taken in serious consideration your suggestions for our breakfast room layout and decoration. Upon checkin you have been actually assigned one of our more spacious, but most probably the layout of the room does not meet your expectations. You were usually assigned a different room that results more spacious, in case you prefer that one, we can do our best to have it assigned to you if you can kindly inform us in advace. Part of the hotel has also new deluxe rooms with wooden floor available refurbished recently, maybe you can reserve this room type the next time you'll visit us ! We are already looking forward to your next visit. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Good hotel next to the train station ( Centrale)

Posted Jan 18, 2017
Pros: Very handy if you are travelling out of Milano Centrale Train station. Very good standard of cleanliness.
Cons: There is help with the porter at the front door because check in is below ground level.
Location: Closest hotel to train station.
Arrived late at night. Smooth check in and all my requests had been met. Room was an upgrade from the basic rate. Breakfast downstairs is always a good retreat from the busy foyer. Caught an early morning train the following morning and porter took care of all my bags.
Comment from Hotel Management
Feb 2, 2017 by The Hotel Management, Hotel Management
Dear Yvonne & David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from West Mids.

Good hotel with access both in/out of city

Posted Jan 10, 2017
Pros: Have stayed here 4 times previously and have found it consistently good both facilities and staff.
Cons: Nothing at present.
Location: Situated by central railway station so access to whole of Italy is on doorstep.Stops for Metro and trams are also on the doorstep.An ideal location.
We arrived 2 hours before check-in opened but were given a room immediately-friendly and helpful reception staff. Room was located on front of hotel facing station & was clean,well-equipped etc.Breakfast was a good buffet with hot/cold options.We have used Metro previously but staff helped us with tram times/lines etc.which are cheap,easy to use and a good way of understanding the geography of the city.
Comment from Hotel Management
Feb 2, 2017 by the hotel management, Hotel Management
Dear Neil/Sandra Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel and convenience

Posted Jan 3, 2017
Convenience location. Close to central station have an In house restaurant.perfect during the holiday when most of the restaurants in town r closed or fully booked and good quality as well. Only down side, the safe in the room is not functioning but it doesn't affect my trip.
Comment from Hotel Management
Jan 5, 2017 by The Management, Hotel Management
Dear Rebel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right opposite railway

Posted Dec 24, 2016
Pros: Close to trains; close to good array of restaurants
Cons: Room was very hot even after we turned the heating off; had to open window to make it nice
Location: We j went to Duomo which is well worth the visit; cathedral is superb and make sure you do the rooftop walk. Lots of shops too.
This hotel is right over the road from Milano Central Station; very easy to get to. We were upgraded to Deluxe on arrival which was nice; the room was very modern and nice.
Comment from Hotel Management
Dec 28, 2016 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. Please note that we have also seriously taken into consideration your comment about the room temperature. Hoping to welcome you again to our hotel we send you our Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Fine Hotel/Wonderful Location

Posted Dec 16, 2016
Pros: Very efficient and friendly staff, excellent location opposite Central Station; comfortable room
Cons: (1) restaurant (cold and unfriendly; (2) to enter hotel you need to descend many steps and no doorman to help with bags (unless you go down and ask)
Location: Perfect location for all using trains to locales outside Milan -- Central Station is directly opposite hotel (three minute walk) -- and nearby Metro.
Very efficient and friendly staff, excellent location opposite Central Station; comfortable room
Comment from Hotel Management
Dec 20, 2016 by The Management, Hotel Management
Dear Dan, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Doorman is always available to help the guests but most probably at the moment of your arrival he could have been helping other guests, once free he reach the entrance to help other arriving guests. Hoping to welcome you again to our hotel we send you our Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Superb location

Posted Dec 14, 2016
Superb location, next to Milano Centrale Station, which means next to all Italy.
Comment from Hotel Management
Dec 20, 2016 by The Management, Hotel Management
Dear Saulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to Milano Centrale station

Posted Dec 1, 2016
I thoroughly enjoyed my stay here. The staff were kind and very professional. The hotel amenities are excellent, with beautiful rooms and public spaces, and there was an excellent restaurant. Will definitely stay here again - in fact looking forward to it!
Comment from Hotel Management
Dec 7, 2016 by The Management, Hotel Management
Dear Infiore, thank you so much for taking the time to leave your comment about your stay and for choosing our hotel in Milan. I will make sure all the staff will be aware of the good job done, I am sure everybody will be happy to read your nice review. Thank you for your kind review and I really hope to welcome you back soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Everything was just great!

Posted Nov 27, 2016
It's not often when you like everything about the hotel! But this hotel is about it! I recommend it to everyone! Stylish, comfortable, friendly, clean !!!
Comment from Hotel Management
Nov 27, 2016 by The Management, Hotel Management
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 20, 2016
Pros: Close proximity to train station (had an early flight), smart, sexy interiors and superior service from hotel staff.
Stayed for one night prior to returning to the US after a trip in Turin. Chose hotel for proximity to train station and level of quality and servicing. Only regret is that we weren't in Milan longer to be able to take full advantage of this wonderful property.
Comment from Hotel Management
Nov 20, 2016 by The Management, Hotel Management
Dear K , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Management