Ratings based on 529 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from West Mids.

Good hotel with access both in/out of city

Posted Jan 10, 2017
Pros: Have stayed here 4 times previously and have found it consistently good both facilities and staff.
Cons: Nothing at present.
Location: Situated by central railway station so access to whole of Italy is on doorstep.Stops for Metro and trams are also on the doorstep.An ideal location.
We arrived 2 hours before check-in opened but were given a room immediately-friendly and helpful reception staff. Room was located on front of hotel facing station & was clean,well-equipped etc.Breakfast was a good buffet with hot/cold options.We have used Metro previously but staff helped us with tram times/lines etc.which are cheap,easy to use and a good way of understanding the geography of the city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel and convenience

Posted Jan 3, 2017
Convenience location. Close to central station have an In house restaurant.perfect during the holiday when most of the restaurants in town r closed or fully booked and good quality as well. Only down side, the safe in the room is not functioning but it doesn't affect my trip.
Comment from Hotel Management
Jan 5, 2017 by The Management, Hotel Management
Dear Rebel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right opposite railway

Posted Dec 24, 2016
Pros: Close to trains; close to good array of restaurants
Cons: Room was very hot even after we turned the heating off; had to open window to make it nice
Location: We j went to Duomo which is well worth the visit; cathedral is superb and make sure you do the rooftop walk. Lots of shops too.
This hotel is right over the road from Milano Central Station; very easy to get to. We were upgraded to Deluxe on arrival which was nice; the room was very modern and nice.
Comment from Hotel Management
Dec 28, 2016 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. Please note that we have also seriously taken into consideration your comment about the room temperature. Hoping to welcome you again to our hotel we send you our Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Fine Hotel/Wonderful Location

Posted Dec 16, 2016
Pros: Very efficient and friendly staff, excellent location opposite Central Station; comfortable room
Cons: (1) restaurant (cold and unfriendly; (2) to enter hotel you need to descend many steps and no doorman to help with bags (unless you go down and ask)
Location: Perfect location for all using trains to locales outside Milan -- Central Station is directly opposite hotel (three minute walk) -- and nearby Metro.
Very efficient and friendly staff, excellent location opposite Central Station; comfortable room
Comment from Hotel Management
Dec 20, 2016 by The Management, Hotel Management
Dear Dan, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Doorman is always available to help the guests but most probably at the moment of your arrival he could have been helping other guests, once free he reach the entrance to help other arriving guests. Hoping to welcome you again to our hotel we send you our Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Superb location

Posted Dec 14, 2016
Superb location, next to Milano Centrale Station, which means next to all Italy.
Comment from Hotel Management
Dec 20, 2016 by The Management, Hotel Management
Dear Saulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to Milano Centrale station

Posted Dec 1, 2016
I thoroughly enjoyed my stay here. The staff were kind and very professional. The hotel amenities are excellent, with beautiful rooms and public spaces, and there was an excellent restaurant. Will definitely stay here again - in fact looking forward to it!
Comment from Hotel Management
Dec 7, 2016 by The Management, Hotel Management
Dear Infiore, thank you so much for taking the time to leave your comment about your stay and for choosing our hotel in Milan. I will make sure all the staff will be aware of the good job done, I am sure everybody will be happy to read your nice review. Thank you for your kind review and I really hope to welcome you back soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Everything was just great!

Posted Nov 27, 2016
It's not often when you like everything about the hotel! But this hotel is about it! I recommend it to everyone! Stylish, comfortable, friendly, clean !!!
Comment from Hotel Management
Nov 27, 2016 by The Management, Hotel Management
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 20, 2016
Pros: Close proximity to train station (had an early flight), smart, sexy interiors and superior service from hotel staff.
Stayed for one night prior to returning to the US after a trip in Turin. Chose hotel for proximity to train station and level of quality and servicing. Only regret is that we weren't in Milan longer to be able to take full advantage of this wonderful property.
Comment from Hotel Management
Nov 20, 2016 by The Management, Hotel Management
Dear K , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Management
2 out of 5
by A verified traveler from Chile

Too noise due to metro passing under the hotel...

Posted Nov 9, 2016
Pros: Breakfast, free internet, amenities, room size and comfort
Cons: Unfortunately nothing can be done to improve the metro noise and vibration reaching the complete hotel
Location: 1 minute walking from Milano Centrale. Very much convinient!
The hotel amenities are great, staff friendly, room comfort great, very well located but the metro going under it every 1 minute may wake you up early in the morning. The vibration and the noise are perfectly felt everywhere in the hotel.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Paulo Rimbano, Thank you very much for your positive review of our hotel. We are glad to be your favorite choice during yours stays in Milan. We are already looking forward to your next visit. Best regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2016
Location: Great location next to central station.
Good hotel in great location especially for business travellers.
Comment from Hotel Management
Oct 23, 2016 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Hoping to welcome you again to our hotel we send you our Best regards,