Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

朝食が充実

Posted Aug 18, 2015
Pros: 朝食
Location: 中央駅から歩いて10分、ドゥオーモ周辺からは20分程度です。
ホテルの部屋は広かったです。朝食がM階(日本でいうところの2階)のテラスで食べられます。チェックイン時に予約すると、1人40ユーロのところ、25ユーロにしてもらえました。オープンテラスもあり、とても気持ち良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria VA

Very Nice Hotel

Posted Aug 12, 2015
Pros: Very comfortable and we got a good rate through Expedia
Cons: Prices for food and beverage at the hotel were much higher than local restaurants - eat out - Concierge restaurant rsuggestions were very touristy
Location: Close to transit. Nice restaurants we found near-by: L'osteria del treno, Bianco Latte and Ricci
Good location near transit and about 30 minute walk from central Milan
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect for flights from Malpensa

Posted Jul 28, 2015
Pros: luxury and being well-looked after
the hotel was perfect for the stay the night before a flight from Malpensa to the US the next day easy to get to Cardonna for the Malpensa express, to Milano Centrale and to the Duomo. On the M3 subway line.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
無料の水が4泊したが来ない日があった。またシャンプー等の補充が成されていない日があり残念。コンシェルジュのサービスは良かった。ホテル内に簡単なショッピングできる場所があればよいなと感じた
3 out of 5
by A verified traveler

Convient but not 5-star

Posted Jul 16, 2015
Pros: convenient to train
Although this particular hotel is of typical Westin quality and convenient to Milano Centrale, our room in the Hotel was located very akwardly and dangeous in case of any emergency. Key entry was required to a long hallway containing an elevator which was used to access our 2nd floor room - but to access our room after exiting the elevator required descending a set of about 12 stairs. This is all fine with a porter but definitely not 5star and very dangerous if a fire alarm. We were only there 1 night, but if you are staying longer do not accept such a room. Also the plumbing needed some work - the toilet did not stop running after a flush without some extra fiddling and the sink facuets produced lot of noise. So although the bath is well appointed, maintenance is lacking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Kingly rooms

Posted Jul 15, 2015
Pros: The staff was friendly
Cons: Everything was great except for their rules regarding coupons. You get discounts coupons but they make you go through hoops to redeem them .
Location: Great location EXPO 2015 Cathedral
The rooms are truly palace like-- beautiful. The only problem was that the airconditioning was not optimal. They tried to fix it- but it was hard to battle the heat wave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Great hotel!

Posted Jul 14, 2015
Great overall experience from the staff, facility and the comfort of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Hotel is near everything I need.

Posted Jun 30, 2015
Pros: Rooms, food
Location: Shops, train station
People are always so nice to me. I'm very comfortable here.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

ベッドが最高の寝心地です

Posted Jun 3, 2015
Pros: 部屋の快適さについては、抜群です。とにかくお風呂がきれいで、ベッドが最高に快適。ぐっすり眠れるのが一番うれしいです。
Location: 中央駅近く。近くにレストラン、バール色々あるので便利です。
前回宿泊してとてもよかった為、今回もここにしました。乗り継ぎ含め長時間の移動でフラフラでしたが、とても清潔で快適で広いお部屋で熱いお風呂に入り、すぐベッドで休みましたが、本当にぐっすり眠れ、疲れが一気にとれました。腰が悪いので、お安いベッドによっては、朝目覚めたときにかなり痛いのですが、すばらしく快適なベッドだったので、全く痛くなりませんでした。同じものを自宅に欲しいくらいです。朝食を後から追加するとかなり高いので、おしいのはそれだけですね。
5 out of 5
Recommended
for Families
by Faizan from Dubai

Superb hotel with lovely staff.

Posted Jun 1, 2015 on Hotels
Absolutely fantastic hotel and the staff is super nice there there. Gave me an upgrade which made it even better.