Ratings based on 37 Verified Reviews

4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 8, 2017
Nice hotel, excellent location. The hotel meets all your ecception from 5 star hotel
5 out of 5
by fahad

This traveler left a rating score only Posted Jan 26, 2017 on Hotels
3 out of 5
by A verified traveler from seattle

nice hotel, way overpriced

Posted Sep 19, 2016
Pros: location was great.
Cons: customer service.
was in Milan for one night and wanted a nice place to stay; the website for Townhouse Galleria looks incredible! the experience, unfortunately, was not. The room was not ready until well after 3p - which, for me, was a problem since I was only there for one night. The receptionist offered to comp us drinks but never followed through. When asked for restaurant recommendations, the receptionist recommended places she had never been. We ended up taking her advice and had a very mediocre, but overpriced, meal. I'm sure there are other places to stay that are just as nice (and expensive) with more attentive staff.
4 out of 5
by Sherif from Egypt

Overall Ok

Posted Jul 23, 2016 on Hotels
Hotel location is perfect but with very limited amenities and services
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
3 out of 5
by A verified traveler

not so 5stars

Posted Mar 31, 2016 on Hotels
I was surprise when I saw the room. I booked the executive suite and expected much more in term of look, size and comfort. The room was not nice although it just got renovated. The room did not have the air condition, ending up I had to open the window and noise at night came right in. I had breakfast there in the morning, services was nice, but the glass that they brought me was unwash! Lipstick stain and many more were still there. unbelievable!! Probably the worst 5stars hotel I have been to!
1 out of 5
by A verified traveler

Posted Jan 26, 2016
This is an hostel not an hotel. Entrance through an elevator in the middle of a backyard, zero common areas, very cheap reception
5 out of 5
by Geraldine from Harrow on the hill

Milan amazing townhouse galleria

Posted Jan 18, 2016 on Hotels
Service excellent, extra pillows added to make bed more comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel in the heart of Milan

Posted Jun 17, 2015
Pros: Unrivalled location. Its part of the Victor Emanuelle Galleria shopping centre.
Cons: Free minibar.
Location: Its in the heart of Milan. Lots of shopping (expensive) and restaurants.
This is a lovely boutique hotel. Good base to explore Milan, Verona, Como etc. Lots of restaurants in the vicinity.