Ratings based on 615 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney AUS

The best location, truly friendly top notch staff.

Posted Jul 6, 2017
The best time ever would stay in this hotel again.
Comment from Hotel Management
Jul 8, 2017 by General Manager, Hotel Management
Dear Tom, Thank you very much for sharing your feedback with us, and with the whole Expedia Community! We are delighted to read that you enjoyed your recent stay with us at UNA Maison Milano and found our staff to be very professional and friendly. It is fantastic to know that you loved our atmosphere and location! We look forward to welcoming you back soon in the UNA Hotels world! Best Regards, Leonardo Serranti General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Orlando

Excellent little gem in the heart of Milan

Posted Jun 30, 2017
Pros: Location
Location: 5min walk to shopping and Milan Cathedral square
Walking distance to everything Very comfortable and quiet
Comment from Hotel Management
Jun 30, 2017 by General Manager, Hotel Management
Dear Frank, Thank you so much for sharing your great review with us! We are delighted to read that you had a very satisfying experience at the hotel and that it was very convenient for your trip. UNA Maison Milano is indeed a great option for both leisure and business trips as it is very close to the main areas of interest for both purposes. We look forward to welcoming you back in the UNA Hotels world. Kindest regards, Leonardo Serranti General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Walkable distance to cathedral

Posted Jun 25, 2017
Some renovation noise during our stay but we enjoyed our room service breakfast every morning.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Dear Linda, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world. Warmest regards Leonardo Serranti General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 24, 2017
Cons: Internet access.
The hotel provided a wonderful oasis in very busy Milan. It was close to the venues that we wished to visit. The staff was obliging and very helpful. Our only complaint is that, although the staff tried to rectify the situation, the internet was unreliable.
Comment from Hotel Management
Jun 25, 2017 by General Manager, Hotel Management
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel. Thanks for your notes: you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world. Kind regards Leonardo Serranti General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Desert, Ca

Great hotel near the Duomo!

Posted May 31, 2017
Pros: EVERYTHING! Staff, room, location!
Location: Very close to Duomo and metro stations
Wonderful hotel near the Duomo and metro. Very friendly and helpful staff. Clean and comfortable rooms. We will definitely stay here next time we are in Milan!
Comment from Hotel Management
May 31, 2017 by Leonardo Serranti - General Manager, Hotel Management
Dear Lisa, Thank you so much for sharing your experience at UNA Maison. We are pleased to realize how much you enjoyed our location and facilities, besides the great professionalism of our staff. Considering your excellent, overall experience, we are already expecting you to come back to UNA Hotels world to keep enjoying our city. Warmest regards Leonardo Serranti General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver ,canada

Verify convenient to Doumo cathedral

Posted May 18, 2017
I love the boutique style hotel.with chic white furniture.justvlittle disappointed with our room on the 7th floor.its really small.ptherwise Ralph was very nice and helpful during our stay
Comment from Hotel Management
May 18, 2017 by Leonardo Serranti - General Manager, Hotel Management
Dear Annie, Thank you so much for such a fantastic and constructive review. We are delighted to know that you had a fantastic stay and enjoyed UNA Maison Milano indeed. We are particularly glad to read that you were very satisfied with our staff and their professionalism. We will pass on your feedback to them, especially to Ralph who will feel very happy. We are sorry that you felt let down about your room and we appreciate your suggestion. Your observations are always helpful for us and will be shared with the departments involved for their consideration. We would love to welcome you back in the UNA Hotels world! Kindest regards, Leonardo Serranti Leonardo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

So close to the cathedral

Posted May 3, 2017
Beautiful room and bathroom fabulous service excellent all round
Comment from Hotel Management
May 6, 2017 by Leonardo Serranti - General Manager, Hotel Management
Dear nikki , thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
3 out of 5
by Mohamed

Comfortable

Posted Apr 11, 2017 on Hotels
Stay was good and comfortable. No breakfast. Only served in your room. Great location near Duomo.
Comment from Hotel Management
Apr 28, 2017 by the Management, Hotel Management
Dear Mohamed, thank you so much for your comment. This will help us to monitor the quality of our services. We are glad to know you have found our hotel very confortable and you enjoyed our location just in the heart of Milan. We are looking forward to welcome you again, Thank you and Best Regards. the Management
5 out of 5
Recommended
for Everyone
by A verified traveler

A great hotel close to Piazza del Duomo.

Posted Apr 7, 2017
Pros: Staff, close to Duomo, clean
Cons: Internet connection
I stayed at this hotel for 3 nights. The hotel was very clean and it close to Duomo. Also, the staff was really friendly and they always try to help with anything especially "Simone" I'd like to thank him to made everything easily.
Comment from Hotel Management
Apr 28, 2017 by the Management , Hotel Management
Dear Guest, thank you so much for this wonderful review. We could not be happier in reading your kind words and to know that you appreciated so much our property and our friendly team. All of us are looking forward to welcome you again very soon. Our kindest Regards - the Management
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Perfect location and very warm people employed the

Posted Feb 4, 2017
I've stayed at this hotel 4 times in the last 2 years and have enjoyed each stay very much.
Comment from Hotel Management
Feb 14, 2017 by the Hotel Manager , Hotel Management
Dear Guest, thank you for having stayed with us again! It is always a great pleasure to know that a Guest come back to visit us more than once! We really hope to welcome you again very soon. Thank you again and Warm Regards