Premium bedding, minibar, in-room safe, individually furnished

Reviews of Uptown Palace

4 out of 5
Uptown Palace
Via Santa Sofia N.10, Milan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, a yummy breakfast, and incredibly friendly and helpful staff.
Stayed 4 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 15, 2024
Dear Eva, Thank you for staying at Uptown Palace and for sharing your experience.It was good to read that you enjoyed breakfast and appreciate our friendly staff. We look forward to welcoming you back in the near future. Kindest Regards

10/10 Excellent

ABDULRAHMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quite area, every popular location was walkable
Stayed 7 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 15, 2024
Dear Abdulrahman,Thank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our location and our services.We really hope to have the pleasure of welcoming you back soon!Kindest Regards

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Uptown Palace was quiet, comfortable and fairly convenient to transportation options. The staff were extremely helpful and very courteous. The breakfast was fresh and tasty with lots of options. We had a wonderful stay!
Stayed 2 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 15, 2024
Dear Glen,Thank you for taking the time to share with us your valuable comments following your recent stay at Uptown Palace.We are pleased that you found the location convenient and you appreciate our breakfast buffet.We look forward to welcoming you back to the hotel in the near future.Kindest Regards

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 15, 2024
Derar Alanna, Thank you for you recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to Milano Kindest Regards

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet street, very safe, and near Crocetta Metro Station, making it easy to move to almost everywhere in the city center
Stayed 5 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 13, 2024
Dear Rafael, We are delighted you spent a wonderful time at Uptown Palace Hotel and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.Hope to welcome you back soon!Kindest Regards

8/10 Good

joey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the staff was friendly. They made sure we had help taking our bags up to our room. The location is close to a metro which is a popular way to travel in milan but also walking distance from the Duomo cathedral and the high shops in the gallery. There is a near by Tram stop that can take you back from the shops which is nice and there a convenient store close by too. I enjoyed my stay and would recommend the hotel to fellow travelers
Stayed 2 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 13, 2024
Dear joey,Thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us and also honored to read such a positive feedback regarding our property and especially regarding our service, as we have always been focused on delivering the best customer service possible at all levels and in all departments.We are already looking forward to welcoming you back soon!Kindest Regards

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very kind
Stayed 1 night in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 9, 2024
Dear Pedro,Thank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our cleanliness.Your beautiful comment regarding our staff is the best compliment we can receive We really hope to have the pleasure of welcoming you back soon!Kindest Regards

8/10 Good

Luka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. I disliked the bathrooms, as they were not sufficiently cleaned (soap scum on the sink).
Stayed 3 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Apr 9, 2024
Dear Luka, Thank you very much for your review.We are happy that you enjoyed your stay with us in the center of Milano.We thank you also for your feedback about our bathroom; since cleanliness is one our main priority we will share with our housekeeping department in order to improve our serviceHope to welcome you during your future trip to MilanoKindest Regards

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location
Stayed 8 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Apr 8, 2024
Dear Sara, Thank you so much for your recent visit at Uptown Palace and for your great feedback. We are really happy to read that you appreciate our location and cleanlinessWe look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only 10 to 15 mins walk to Duomo. Friendly staff.
Stayed 3 nights in Apr 2024
Response from Alice Carnevali - Operation Manager on Apr 8, 2024
Dear Jamie, I am really delighted to read your comments and that you enjoy staying at the hotel in particular you find the team very friendly and the location central We look forward to welcoming you back at Uptown Palace soon. Thank YouKindest Regards

2/10 Terrible

Taina

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I requested a hotel upgrade, and the staff simply answered "NO" without explanation, followed by a snarky smile. He was very sarcastic and disrespectful in front of others. Not only that, but the air conditioning wasn't working, so we had to sleep with the window open to cool the room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Shuchi

Traveled with family and small children
Very inconsiderate.
Stayed 2 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Apr 9, 2024
Dear Shuchi,We are so sorry you were unable to stay with us. Unfortunately when you book via a third party, reservations may be non-amendable and non-refundable. Please do reach out to either us directly if you have any more questions regarding this or Expedia who can give you more information on their booking regulations. Hope we have the chance to welcome you in the near future,Kind Regards,Alice Carnevali

8/10 Good

Yokoishi

Stayed 3 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Apr 15, 2024
Dear Yokoishi, Thank you for your recent stay at Uptown Palace and for your positive feedback. We look forward to welcome you back during your future trip to MilanoKindest Regards

8/10 Good

Hend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m planning a long stay at this property in the summer so I wanted to check it out for a night. It’s a beautiful, newly renovated hotel. The rooms are lovely, the furniture and bathroom modern and clean. The rooms are a bit small but that’s the standard in Europe. The only downside was the shower - it felt slippery when I stood inside to shower. There was also a faint sewage smell in the hallway. I alerted the staff and they took care of it. If you manage to get a good price then I definitely recommend this hotel.
Stayed 1 night in Mar 2024
Response from Alice Carnevali - Operation Manager on Mar 18, 2024
Dear Hend,Thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us and also honored to read such a positive feedback regarding our property and especially regarding our service, as we have always been focused on delivering the best customer service possible at all levels and in all departments.Thank you also for your suggestions that are very important for us to improve our quality standard.We are already looking forward to welcoming you back soon!Kindest Regards

10/10 Excellent

Ángeles

Stayed 1 night in Mar 2024
Response from Alice Carnevali - Operation Manager on Apr 9, 2024
Dear Angeles, Thank you for your recent stay at Uptown Palce and for your top score feedback. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Letha Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was personal and very helpful !
Stayed 7 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Mar 12, 2024
Dear Letha Gale,It’s a great pleasure to read your satisfaction about the services and attitude of the staff provided during your stay. We can’t thank you enough for your recommendation and look forward to your next trip in the near future.Kindest Regards

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alice Carnevali - Operation Manager on Mar 27, 2024
Dear EduardoThank you so much for your recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to Cathedral 10-15mins
Stayed 3 nights in Mar 2024
Response from Alice Carnevali - Operation Manager on Mar 6, 2024
Dear Leon, Thank you fso much for your recent stay at Uptown Palace and for your top score review.We are happy that you appreciate our central location. Hope to see you soon!Kindest Regards

8/10 Good

Feras, Jeddah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Feb 2024
Response from Alice Carnevali - Operation Manager on Feb 14, 2024
Dear Feras, Thank you so much for staying at Uptown Palace and for your positive feedbackWe are happy to read that you appreciate our location ad we look forward to welcome you during your future trip to MilanoKindest Regards

10/10 Excellent

Harmit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel, but there was a lot of construction around the hotel and at night, you can hear the ambulance passing and loud noises
Stayed 1 night in Feb 2024
Response from Alice Carnevali - Operation Manager on Feb 12, 2024
Dear Harmit, Thank you so much for your stay at Uptown Palace and for your sincere feedback. Looking forward to welcome you back once the new underground line will be open.Kindest Regards

6/10 Okay

CAROLINE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were okay, really could do with a freshen up. The bed wasn't comfortable, but better than other places I have stayed in Italy. The pizza was not nice at all, overcooked and bar drinks are quite expensive. Location didn't seem the best, like no nice restaurants around the area at all and a faff to get anywhere by public transport. Taps in the downstairs toilets were cold, when I used them before we left. Staff were helpful and we left our luggage on our last day when we went to the spa. This was definitely not as good as other 4 star places, I have been to some 3 star which are much better in fact and the room was very small.
Stayed 2 nights in Jan 2024
Response from Alice Carnevali - Operation Manager on Feb 6, 2024
Dear Caroline,Thank you for your recent stay at Uptown Palace and for your candid feedback.We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our friendly service, but we are disappointed to hear that we could have done more for you and We will share your feedback with our team Hope to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at UP. It was my first time in Milan and the hotel was perfectly located. It was exceptionally clean and the staff were wonderful. Absolutely loved it and would stay again!
Stayed 2 nights in Jan 2024
Response from Alice Carnevali - Operation Manager on Jan 31, 2024
Dear KaraThank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our location and our services.We really hope to have the pleasure of welcoming you back soon!Kindest Regards

8/10 Good

PEI-XUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alice Carnevali - Operation Manager on Jan 29, 2024
Dear Pei-Xuan, Thank you for your recent stay at Uptown Palace and for your feedbackHope to welcome you back soon!Kindest Regards

10/10 Excellent

Sonny, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel
Stayed 1 night in Jan 2024
Response from Alice Carnevali - Operation Manager on Jan 22, 2024
Dear Sonny, Thank you so much for staying at Uptown Palace and for your great feedbackLooking forward to welcome you backKindest Regards

10/10 Excellent

Elizabeth

Stayed 8 nights in Jan 2024
Response from Alice Carnevali - Operation Manager on Feb 8, 2024
Dear Elizabeth, Thank you so much for your recent stay at Uptown Palace and for your top score review. Looking forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Zdenek

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alice Carnevali - Operation Manager on Jan 17, 2024
Dear Zdenek, Thank you for your recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

FAHMI

Stayed 3 nights in Jan 2024
Response from Alice Carnevali - Operation Manager on Jan 8, 2024
Dear Fahmi, Thank you so much for your recent stay at Uptown Palace and for your top score reviewWe look forward to welcome you backKindest Regards

6/10 Okay

D

Liked: Cleanliness, staff & service, room comfort
Good hotel with some drawbacks
Good location for Duomo which is 15 minute walk. Very comfy bed. Good size room but could hear all traffic and people walking by. Not the smartest looking location outside. Works being carried out on underground under our room which we weren't made aware of before booking as quite noisy very ealy in the morning. Staff were very friendly welcoming and helpful. Car parking is short walk away in a public car park.
Stayed 1 night in Jan 2024
Response from Alice Carnevali - Operation Manager on Jan 8, 2024
Dear DThank you for your feedback. We really appreciate the fact you took some time to comment your stay with us. We are really sorry to know that your stay with us did not reach your expectations. We are going to keep working hard in order to improve our services every day. Our clients’ satisfaction is extremely important for the entire team! Unfortunately we are aware of the road constructions, we are however sure that soon, having a tube stop just at the door steps, will improve the mobility of our guests in town. We hope you will give us another opportunity to show you how much we care about our clients.

2/10 Terrible

Shahid

Stayed 1 night in Dec 2023
Response from Alice Carnevali - Operation Manager on Jan 2, 2024
Dear Shahid,Thank you for visiting Uptown Palace during your recent trip to Milano.Allow us to express our concern regarding the disappointing experience suffered throughout this recent travel with us. Our guests' complete satisfaction is our main priority and we really are sorry to hear that your stay was not in line with your expectations.It is never our intention to disappoint our guests in any way and we would very much appreciate to receive more details. Please feel free to contact us on info@uptownpalace.comKindest RegardsAlice CarnevaliOperation Manager

8/10 Good

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & clean. Great service. Only issues were2. If you're in for short stays..2 or 3 days. There are multiple building construction around hotel & back to back law enforcement sirens. During the day these are expected...however when visiting from different time zones and the first few days you sleep during the day to adjust...thats when all the daytime noise hits. And this could be the case for other hotels too. The hotel itself and service is 5 stars.
Stayed 2 nights in Dec 2023
Response from Alice Carnevali - Operation Manager on Jan 2, 2024
Dear Mohamed, Thank you for staying at Uptown Palace and for share your experience with other travellers.We are happy that you enjoyed your stay with us in the center of Milano and We really hope to have the pleasure of welcoming you back!Kindest Regards

10/10 Excellent

Aliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities!
Stayed 2 nights in Dec 2023
Response from Alice Carnevali - Operation Manager on Dec 27, 2023
Dear Aliza, Thank you so much for your recent stay and for your wonderful words. We look forward to welcome you back during your future trip to Milano Kindest Regards

10/10 Excellent

Ricardo

Stayed 2 nights in Dec 2023
Response from Alice Carnevali - Operation Manager on Dec 27, 2023
Dear Ricardo, Thank you so much for your recent stay at Uptown Palace and for your top score review. We hope to welcome you back during your future trip to MilanoKindest Regards

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alice Carnevali - Operation Manager on Jan 2, 2024
Dear Jessie,Thank you for visiting Uptown Palace during your recent trip to Milano.Allow us to express our concern regarding the disappointing experience suffered throughout this recent travel with us. Our guests' complete satisfaction is our main priority and we really are sorry to hear that your stay was not in line with your expectations.It is never our intention to disappoint our guests in any way and we would very much appreciate to receive more details. Please feel free to contact us on info@uptownpalace.comKindest RegardsAlice CarnevaliOperation Manager

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to anywhere. Public transport options great! Very nice hotel. Lovely staff. Great restaurants close by. Nice walk into town centre. Would definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Alice Carnevali - Operation Manager on Jan 2, 2024
Dear Ann, Thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us and also honored to read such a positive feedback regarding our property and our services, as we have always been focused on delivering the best customer service possible at all levels and in all departments.We are already looking forward to welcoming you back soon!Kindest Regards

6/10 Okay

FATEN

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Dec 27, 2023
Dear FatenThank you so much for your recent stay at Uptown Palace and for you feedbackWe are always working very hard to provide high-quality experiences for all of our guests and we are disappointed to hear that we could have done more for you. Looking forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Milan
Wonderful stay. Greeted by very pleasant staff. They held our luggage since we had early arrival. It was raining and they offered umbrellas for sightseeing. Great location, walkable to Duomo and easy metro access. Room was very clean and beds very comfortable. Would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Dec 27, 2023
Dear Cindy, Thank you for your recent stay at Uptown Palace.It’s a great pleasure to read your satisfaction about the services and attitude of the staff provided during your stay. We can’t thank you enough for your recommendation and look forward to your next trip in the near future.Kindest Regards

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Dec 15, 2023
Dear fred, Thank you so much for staying at Uptown Palace and for your positive feedback We look forward to welcome you during your future trip to MilanoKindest Regards

2/10 Terrible

paola

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a musty smell and the carpeting looked dirty. The furniture around the common areas looked old and tired, the room looked nothing like the pictures provided by Expedia. We had to check out the same day we checked in because my allergies activated from the musty smell. The Manager understood this and I was charged for that night, but not for the next. I can honestly say that the pictures are deceiving.
Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Jan 13, 2024
Dear Paola,we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel services may have caused you. Your comments are very important to us. We are always willing to provide the best guest experience possible, and we will take the necessary steps to continuously improve our services.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in future.Sincerely,

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and centrally located. I walked to Duomo everyday, Unfortunately I didn’t receive the room upgrade or discounted meal but it was still a very positive experience. Staff was friendly and helpful and recommended terrific meal options.
Stayed 3 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 29, 2023
Dear Robin,Thank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our location and our services.We really hope to have the pleasure of welcoming you back soon!Kindest Regards

10/10 Excellent

Driss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, walking distance from downtown, shopping center, restaurants , about 10 minutes walk from all the excursions ,etc . Definitely will be my place to stay next time. The hotel itself is very clean and staff are the best. Have a wonderful time in Milan.
Stayed 3 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 23, 2023
Dear Driss, We are delighted you spent a wonderful time at Uptown Palace and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.We can’t thank you enough for your recommendation and look forward to your next trip in the near future.Kindest Regards

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel was nice and the staff was very helpful. I felt safe and the room was very nice, however, my room was on the first floor over the dock and it was vey noisy after 10 pm.
Response from Alice Carnevali - Operation Manager on Nov 21, 2023
Dear Marcela, We're happy you had a pleasant experience with us! It's lovely you enjoyed our prime location and comfortable rooms so much. That's what we like to see! However, we regret that our rooms didn't meet your expectations in full. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.Looking forward to welcome you back Kindest Regards

10/10 Excellent

Judit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great room size with an extra bathroom and view with the duomo. Also spotless clean.
Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 18, 2023
Dear Judit, Thank you so much for your wonderful words.We are happy to read you appreciate our services and cleanliness, We hope to welcome you back during your future trip to MilanoKindest Regards

8/10 Good

JANET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 18, 2023
Dear Janet, Thank you so much for your stay at Uptown Palace and for your positive feedbackHope to welcome you back soon!Kindest Regards

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personal and service.
Stayed 2 nights in Nov 2023
Response from a on Nov 15, 2023
Dear orlando, Thank you so much for staying at Uptown Palace and for you top score review. We look forward to welcome you backKindest Regards

10/10 Excellent

Jeff

Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 15, 2023
Dear Jeff, Thank you for your recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Wish my stay was longer. Enjoyed the discounts re eiv d as an Expedia custom
Stayed 1 night in Nov 2023
Response from a on Nov 14, 2023
Dear Simone, Thank you so much for your recent stay at Uptown Palace and for your feedbackWe look forward to welcome you back during your future trip to Milano, maybe for a longer stayKIndest Regards

10/10 Excellent

Dawn, Aurora

Stayed 2 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Dec 15, 2023
Dear DawnThank you for your recent stay at Uptown Palace and for your positive feedbackWe look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alice Carnevali - Operation Manager on Dec 15, 2023
Dear Marcela, Thank you so much for staying at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 3 nights in Nov 2023
Response from Alice Carnevali - Operation Manager on Nov 14, 2023
Dear Daniel, Thank you so much for staying at Uptown Palace and for your great feedbackWe look forward to welcome you back Kindest Regards

10/10 Excellent

Falih, Mosman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the centre and good service
Stayed 1 night in Oct 2023
Response from Alice Carnevali - Operation Manager on Oct 24, 2023
Dear Falih, Thank you for your recent stay at Uptown Palace. We are glad to read that you appreciate our location and services. We look forward to welcome you back during yur future trip to MilanoKindest Regards