Ratings based on 233 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from UK

Posted Jun 10, 2018
The hotel is a good modern hotel with good facilities. My room was a good size, comfortable bed with good quality linen. The bathroom had a shower with a good flow of water which could be easily controlled for hot and cold water. There was also a microwave, two hobs, kitchen sink and fridge. Plates and cutlery was obtained from staff downstairs. I used the microwave, but don't know where you would get utensils to use the hob as there were none in the cupboard. The breakfast was a self-service buffet. The supplies were kept topped-up by friendly staff. There was an excellent selection of cereals, yogurt and fruit, cold meats and salamis, sausages and cheese. A wide variety of breads and spreads was fresh daily. Staff brought coffee immediately and tea could be self-made. The location is excellent within a very short walk of the Frankfurter Ring U Bahn station with a frequent 10 minute journey to the centre of Munich. There are several café/restaurants and takeaways close by and an Aldi across the road. The hotel does not provide meals other than breakfast. My only complaint is that the room maid changed the towels daily and bed linen without being asked, despite there being a notice in the bathroom stating the hotel's policy of only changing towels when they are left on the floor - mine were hung on the rail - and a card by the bed to be placed on the bed when a change is required. This was ignored too as I didn't put the card on the bed. All this was reported.
Comment from Hotel Management
Jun 19, 2018 by FGR, Hotel Management
Dear Martin, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from houston,tx

Very nice hotel. Love everything

Posted Jan 8, 2018 on Orbitz
Very nice staff. Very friendly. I like to recognize and recommend Mister Magdy, very professional and very friendly.
Comment from Hotel Management
Jan 12, 2018 by FGR, Hotel Management
Dear Alma, Thank you for your review and for sharing your recent experience at the hotel. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards, Frank Graichen General Manager
4 out of 5
by Michael

Posted Jan 7, 2018 on Hotels
Comment from Hotel Management
Jan 12, 2018 by FGR, Hotel Management
Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
4 out of 5
by john

Would Recommend

Posted Sep 29, 2017 on Hotels
This is a very nice small hotel. The room was small but comfortable. The place was very clean. The free breakfast in the morning was pretty outstanding. The only issue we had was the room's temperature is not individually controlled and it was pretty warm in the room. Hotel is very close to the subway for transportation throughout the city.
Comment from Hotel Management
Oct 3, 2017 by MG, Hotel Management
Dear John, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
5 out of 5
by G

Munich August 2017

Posted Sep 2, 2017 on Hotels
This was a short stopover with friends. Hotel location was good for our purpose but if you wanted to socialise in the area there were very limited opportunities. In saying that there are excellent links to centre of town. The hotel itself was fine with clean rooms and a fine breakfast provided. One disappointment was the lack of a ramp into hotel and had to carry heavy cases up stairs.
Comment from Hotel Management
Oct 3, 2017 by MG, Hotel Management
Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
5 out of 5
by David

Posted Jul 26, 2017 on Hotels
Really good hotel with very helpful staff, hotel breakfast had a very good choice and was really nice,hotel in a good location to airport and to Olympic stadium and city centre,was really good value for money
Comment from Hotel Management
Aug 7, 2017 by MG, Hotel Management
Dear David, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
4 out of 5
by Heather

Attending Euro Hockey

Posted Jun 7, 2017 on Hotels
Hotel was ideally located for purpose of our visit to Munich Reception staff were extremely helpful arranging Taxis as required each day to and from our destination
Comment from Hotel Management
Jun 19, 2017 by MG, Hotel Management
Dear Heather, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
5 out of 5
by Catherine

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jun 23, 2017 by MG, Hotel Management
Dear Catherine, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Frank Graichen General Manager
4 out of 5
by A verified traveler

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017 by MG, Hotel Management
Sehr geehrter Gast; vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Frank Graichen Direktor
3 out of 5
by A verified traveler from London

Next to the Munich 'North Circular'

Posted Dec 1, 2016
Pros: Near the 'U Bahn'
Cons: The facilities need to be updated
The hotel whilst ok is a bit basic and needs a refurbishment