Ratings based on 126 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ND

The staff was friendly and greeted us.

Posted Jun 22, 2017
Pros: Friendly!
Location: Location was just off the interstate and east to find. Nice gas station near by.
Very comfortable place to stay. Breakfast was good. I would stay here again.
Comment from Hotel Management
Jun 24, 2017 by West, Hotel Management
Thank you Sue for taking the time to review your stay with us. I appreciate the staff for all their hard work in making your stay a pleasant one. Being a locally owned/operated hotel this really helps us. I’m glad you enjoyed our Hot Buffet Breakfast,Along with evening Soup & Cookies. Hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from SOUTH CENTRAL MONTANA

Great price for a great place to stay!

Posted Apr 23, 2017
Pros: the friendliness of the staff and the little extras you provide--soup, cookies beside the breakfast and the "goodie bag".
Cons: perhaps a little more attention to wear and tear of the carpet, nics in the walls, etc.
Location: Very easy to find. Close to shopping and dining.
Very clean room, friendly, helpful,staff and a very good breakfast. This is our second time and we will stay here again in the future!
Comment from Hotel Management
Apr 24, 2017 by West, Hotel Management
Thanks Donna for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Billings MT

Work stay

Posted Mar 31, 2017
Pros: Pretty much everything
Cons: N/A
Location: I had buisness at a local implement dealer which was just a couple blocks away
Met with a smile and a goodie bag. That was a nice. Very comfortable bed and a complimentary drink card at the Black Iron Restaurant
Comment from Hotel Management
Apr 1, 2017 by Joseph, Hotel Management
Paul, Thanks for making time to share your experience at the Miles City Hotel & Suites with fellow travelers in eastern Montana. We're locally-owned and operated so we try harder to leave you with a smile and feeling rested, clean, and comfortable. We hope you'll stop in again! Best regards,
4 out of 5
by Rebecca

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Apr 1, 2017
Thank you for making time to rate your stay at locally-owned and operated Miles City Hotel and Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Junction, Co.

Posted Dec 29, 2016 on Orbitz
Awesome staff. Very friendly. Awesome breakfast and clean. The only thing I thought of the room in my opinion, is the bed was a little hard. Thank You
Comment from Hotel Management
Jan 11, 2017 by mchs, Hotel Management
Thank you for choosing Comfort Inn Miles City for your stay and taking the time to share your experience with others. We value your opinion and work hard to make our guest's stay memorable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Enjoyed that the hotel was serving a soup for the its patrons at dinner time. It allowed me to stay at the hotel for dinner instead of going out due to it being below zero that evening.
Comment from Hotel Management
Jan 11, 2017 by mchs, Hotel Management
Thank you for choosing Comfort Inn Miles City and taking time out of your day to share your experience. We look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendive MT

Super Nice

Posted Dec 12, 2016
Pros: quiet , clean & super friendly & helpful staff
Location: although it is situated right next to an interstate it was very quiet
When we first checked in the hot tub was not warm at all. The front desk person did everything she could to bring the temperature up, including calling a plumber. But lo & behold what ever she did made it work. Then when we ate our order in supper we were ofered to use the breakfast room for our clan. It was greatly appreciated. We will definitely stay here again.
Comment from Hotel Management
Jan 11, 2017 by mchs, Hotel Management
Thank you for choosing Comfort Inn Miles City for your stay. We appreciate that you took the time to share your experience with others and value your opinion and the opportunity to correct issues to your satisfaction. We look forward to seeing you again.
5 out of 5
by A verified traveler

Clean and convenient

Posted Nov 30, 2016 on Hotels
Great place. Very comfortable. Staff very nice
5 out of 5
by A verified traveler

Great bed and even better breakfast

Posted Nov 20, 2016 on Hotels
I was just driving through the area, and this was a great place to stay to get a good night's rest and be ready to go for another long day of driving the next day. Bed was really comfortable, room clean, and the continental breakfast was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from sidney mt

Booked this room for our anniversary.

Posted Nov 14, 2016 on Orbitz
Pros: We booked this room for our anniversary and it was a very nice place except the reason I booked it in the first place was for the indoor pool and spa. Unfortunately, both were down. Kind of ruined our plans. I guess I'm going to have to call these places and make sure everything is up and running before I book because this isn't the first time I've booked a place for the swimming pool and got there to find its out of order. The rest of the place was nice and clean. It just ruined our anniversary not being able to soak in the hot tub.
Cons: The swimming area was closed. The should say something on website if it's not open
Location: We live in a small town about 130 miles away that has no good places to shop, so that's what we did.