Ratings based on 133 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for your pup to stay!

Posted Jul 3, 2017
Great hotel for your pup to stay! Several close restaraunts and easy on/off the freeway. We enjoyed our one night stay!
Comment from Hotel Management
Jul 4, 2017 by Wes Foster, Hotel Management
We appreciate your comments. Thank you for choosing us and staying in one of our pet friendly rooms, which have laminate flooring. We take pride in our hotel and want all our guests to feel right at home.
5 out of 5
Recommended
for Everyone
by A verified traveler from ND

The staff was friendly and greeted us.

Posted Jun 22, 2017
Pros: Friendly!
Location: Location was just off the interstate and east to find. Nice gas station near by.
Very comfortable place to stay. Breakfast was good. I would stay here again.
Comment from Hotel Management
Jun 24, 2017 by West, Hotel Management
Thank you Sue for taking the time to review your stay with us. I appreciate the staff for all their hard work in making your stay a pleasant one. Being a locally owned/operated hotel this really helps us. I’m glad you enjoyed our Hot Buffet Breakfast,Along with evening Soup & Cookies. Hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
4 out of 5
by Renee

Nice location with comfortable room

Posted Apr 24, 2017 on Hotels
I was in on a business weekend for two days. For a Comfort Inn I feel that this is a very nice facility. They have available in the lobby soup and lemon water & cookies each night and a comfortable small area for breakfast. They have a nice selection with waffles omelets etc. And they make extra effort to keep it going well. It will fill up quickly though because it is small. The lobby has a nice seating area and they have taken care in decorating it. They have a friendly and pleasant staff with a large parking lot for trucks and trailers. Within walking distance are several good restaurants. There are two large gas stations available for quick easy on and access to interstate. The rooms are quiet and well equipped with comfortable pillows on the beds. My only dislike is the bathrooms are very small as the mirror and sink are located in the main bedroom. It gives you a very small space to barely dry off much less dress in the bathroom which if you are traveling with someone on business it is be a bit awkward. On the average I travel between 5 to 8 days a month on business and it is nice to see a facility make extra effort for the comfort of their guests.
Comment from Hotel Management
Apr 26, 2017
Thanks Renee, for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from SOUTH CENTRAL MONTANA

Great price for a great place to stay!

Posted Apr 23, 2017
Pros: the friendliness of the staff and the little extras you provide--soup, cookies beside the breakfast and the "goodie bag".
Cons: perhaps a little more attention to wear and tear of the carpet, nics in the walls, etc.
Location: Very easy to find. Close to shopping and dining.
Very clean room, friendly, helpful,staff and a very good breakfast. This is our second time and we will stay here again in the future!
Comment from Hotel Management
Apr 24, 2017 by West, Hotel Management
Thanks Donna for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
by A verified traveler

Great hotel

Posted Apr 16, 2017 on Hotels
The service was amazing and the beds were very comfortable! No gym room at the facility but they give you a key to a local 24 hour gym. It was a great stay.
Comment from Hotel Management
Apr 19, 2017
Thanks for taking the time to leave us a comment. We are a locally owned/operated business and this helps us out a lot. I’m glad you had a great night’s rest and I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Hospitality was clearly important to this hotel

Posted Apr 15, 2017 on Orbitz
I arrived not having had supper and they had soup heated and ready to consume in their lobby. They also provided omelettes in their breakfast area.
Comment from Hotel Management
Apr 17, 2017 by West, Hotel Management
Thanks for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast and our soup and cookies for dinner! I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
by Rai

Great spot to stay!

Posted Apr 8, 2017 on Hotels
Great location super friendly staff! Bed was super comfortable and got a great sleep!
Comment from Hotel Management
Apr 17, 2017
Thanks Rai for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
3 out of 5
by Rodney

Pleasant Staff, Decent Hotel

Posted Apr 8, 2017 on Hotels
Very pleasant front desk staff. Hotel was clean and breakfast was fine. Only problem was that our room seemed to have been outfitted for little people. Counters and toilet, etc. seemed to be unusually low and my wife and I are tall. All in all, the stay was fine.
Comment from Hotel Management
Apr 17, 2017
Thanks Rodney for taking the time to leave a comment. About the only fix for the sink height would be to have them adjustable. That would be the only way to accommodate everyone. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
by Joe

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Thanks for the feedback. Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Billings MT

Work stay

Posted Mar 31, 2017
Pros: Pretty much everything
Cons: N/A
Location: I had buisness at a local implement dealer which was just a couple blocks away
Met with a smile and a goodie bag. That was a nice. Very comfortable bed and a complimentary drink card at the Black Iron Restaurant
Comment from Hotel Management
Apr 1, 2017 by Joseph, Hotel Management
Paul, Thanks for making time to share your experience at the Miles City Hotel & Suites with fellow travelers in eastern Montana. We're locally-owned and operated so we try harder to leave you with a smile and feeling rested, clean, and comfortable. We hope you'll stop in again! Best regards,