Ratings based on 79 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
It was very clean, very quiet, and very comfy. The staff was helpful and friendly. It is located right off the highway so perfect for getting back on the road in the morning. A+++
Comment from Hotel Management
May 17, 2017 by West, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Being a locally owned/operated hotel this really helps us. Call us for more info on our Hotel Rewards Program at 406.234.1000. Looking forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Super friendly and helpful staff! Great breakfast in the mornings and soup in the evenings!
Comment from Hotel Management
May 17, 2017 by West, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Being a locally owned/operated hotel this really helps us. Call us for more info on our Hotel Rewards Program at 406.234.1000. Looking forward to seeing you again soon!
1 out of 5
by A verified traveler

Noisy loud band kept us up until MIDNIGHT

Posted May 15, 2017
A casino next door to the hotel had an outdoor band playing until 11:30, bothering hotel patrons. Band was so close we could actually see them playing from our room window! Neither the hotel clerks, Miles City PD or casino manager did anything. Two of the characters, Susie and Jen, were very empathetic. 4-hour night sleep - horrible!!!! On top of that to boot, the bed sheets were undersized and wouldn't stay.
Comment from Hotel Management
May 17, 2017 by West, Hotel Management
Hello Susan, we would gladly have refunded your money and there were many rooms available at other hotels. You refused and wanted to stay at our hotel because we do have THE best Breakfast Buffet. We do offer a free gift bag to every guest who stays with us. We do offer soup in the evening along with some delicious cookies. Our service is second to none. You were the only guest who had a complaint, but would have resolved it had you wanted to. Hope you have a great rest of year and hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from montana

Great!

Posted May 14, 2017
Very pleased!! I think we might have chosen Miles City's finest.
Comment from Hotel Management
May 15, 2017 by West, Hotel Management
Thanks John for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Being a locally owned/operated hotel this really helps us. Call us for more info on our Hotel Rewards Program at 406.234.1000. Looking forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean hotel, and helpful, friendly staff.

Posted May 10, 2017
This place is GREAT, don't hesitate, book with them its no disappointment.
Comment from Hotel Management
May 10, 2017 by West, Hotel Management
Thanks Tyrone for taking the time to leave us a comment. Glad you enjoyed your stay and look forward to seeing you again. Be sure to call and ask about our Rewards Program at 406.234.1000
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Nise motel!

Posted Mar 30, 2017
Enjoyed my stay at this motel. There was only one thing the Hottub wasn't as warm as I like it. Could of been a few degrees hotter.
Comment from Hotel Management
Apr 11, 2017 by Joseph, Hotel Management
Hi Mary, Thank you for making time to review your stay at the Miles City Hotel & Suites.
5 out of 5
by Cooper

Posted Mar 23, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017
Thank you for choosing to stay at the locally-owned Miles City Hotel & Suites. We're thrilled that you enjoyed your stay and made time for a review for your fellow travelers.
5 out of 5
by Jenifer

Great Motel!!!

Posted Mar 17, 2017 on Hotels
Great stop on the way to Big Sky!
Comment from Hotel Management
Mar 22, 2017
Thanks Jenifer for taking the time to leave us a comment. Being a locally owned and operated business this really helps. From all the staff we thank you for your business and hope to see you again soon! Wes Foster, GM
5 out of 5
by Bruce

Posted Mar 15, 2017 on Hotels
Hockey tournament
Comment from Hotel Management
Mar 22, 2017
Thanks for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot. I’m glad you enjoyed our Hot Buffet Breakfast. I appreciate the staff for all their hard work in making your stay a pleasant one. Hope to see you again soon! Wes Foster, GM
5 out of 5
by A verified traveler

LOVED IT

Posted Mar 12, 2017 on Hotels
Bed was awesome, hotel was very clean and maintained, the water temperature of the pool was perfect, (no cold shock) had an enjoyable swim the enjoyed the huge clean hot tub ! The continental breakfast offered fresh ingredients for making your own omelette, lots of healthy options. I really enjoyed my stay.
Comment from Hotel Management
Mar 15, 2017
Thank you very much for taking the time to leave us feedback. Being a locally owned and operated hotel, this really helps. There is nothing quite like a refreshing swim and a Hot Buffet Breakfast to get you going in the morning....except maybe a good strong cup of coffee! I appreciate genuine commitment the staff puts in daily and WE APPRECIATE your business. Hope to see you again soon! Wes Foster....GM