Ratings based on 131 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Great Hotel!

Posted Nov 12, 2017
Pros: Cozy atmosphere, the evening and morning food, and the cleanliness of the room.
Cons: N/A
Location: Just off of I-94. I was just passing through but I do know that Miles City has some good restaurants, great hunting near-bye and many other outdoor
This was my first time staying here. I was very pleased with the looks of the hotel inside and out. It was very cozy and inviting. The staff was very friendly and accommodating. I was surprised that they offered an evening meal and also had a fantastic breakfast! The room was very clean and comfortable. In the morning I was happy to find a little gift bag hanging on my door handle. I would certainly recommend staying at this location and I look forward to my next visit.
Comment from Hotel Management
Nov 13, 2017 by Dani, Hotel Management
Jason, It was our pleasure in having you as our guest. Happy to hear you enjoyed the soup and cookies in the evening and the wonderful breakfast in the morning. We look forward in seeing you on your next visit to Miles City. Thank you again for taking the time and leaving us a comment we greatly appreciate it. Dani Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2017
Great hotel, staff, and breakfast. Its nice to find a hotel that goes the extra mile.
Comment from Hotel Management
Nov 5, 2017 by West, Hotel Management
Thanks for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot... Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkton, Sask Canada

Great place to stay

Posted Nov 2, 2017
Friendly & very helpful staff. We arrived late and were greeted by our names even before we checked in. It was 9:00 pm and the guest kitchen had hot soup, fruit , cookies , coffee , juice & milk available. The hostess in the guest breakfast area was very friendly in the morning as were all staff we encountered. We received a small canvas bag filled with lip balm, window scraper, candies, bag of peanuts & cookies upon our departure, which we felt was a thoughtful gesture. We have in a lot of hotels and this hotel was the most hospitable one of all. The room was clean & comfortable. We would absolutely stay here again.
Comment from Hotel Management
Nov 5, 2017 by West, Hotel Management
Thank you for taking the time to review your stay with us and choosing to spend your hard earned money with us. I appreciate the staff for all their hard work in making your stay a pleasant one. Being a locally owned/operated hotel this really helps us. I’m glad you enjoyed our Hot Buffet Breakfast, with the Best Bacon & Fresh Baked Cinnamon Rolls in Montana! Along with evening Soup & Cookies. Hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from North Dakota

Great location. Easy access.

Posted Oct 24, 2017
Easy to find. Great access. Very clean. Wonderful people. We arrived a little late and there was delicious soup there for the guests at no charge. The breakfast was superb. And we received a small goodie bag of nice stuff. We definitely will be going back there again.
Comment from Hotel Management
Oct 25, 2017 by Dani, Hotel Management
Jon, Thank you for your kind words and taking the time and leaving us a review! It was our pleasure in having you as our guest! Happy to hear you enjoyed the soup and our amazing breakfast! We look forward in seeing you again real soon! From the entire staff here at Miles City Hotel & Suites thank you! Dani Public Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan, MT

Best place to stay in Miles City

Posted Oct 20, 2017
After a long day of hunting, this hotel was wonderful. Warm cookies and soup waiting for us. Very helpful staff. Breakfast was the best I've experienced in a hotel. It felt like they really cared. We will definitely be back.
Comment from Hotel Management
Oct 21, 2017 by West, Hotel Management
Thank you MJ for taking the time to leave us a comment. Guests like you is what helps to make us successful! From hot soup and cookies in the evening to truly the best Breakfast, Best Bacon & Fresh Baked Cinnamon Rolls in Montana! From all the staff here at Miles City Hotel.....thank you and hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding hotel

Posted Sep 24, 2017
Cons: nothing
Location: We just used the hotel to have an intermediate stop during our 17 hour drive back home
This is one of the best hotels we visited in the last year. Very friendly and helpful personal. Clean comfortable room and 24/7 beverages.
Comment from Hotel Management
Sep 25, 2017 by West, Hotel Management
Thank you for taking the time to leave us a comment..Guests like you is what helps to make us successful! From hot soup and cookies in the evening to truly the best Breakfast, Best Bacon & Fresh Baked Cinnamon Rolls in Montana! From all the staff here at Miles City Hotel.....thank you and hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Sep 23, 2017
We had a quick stop over on our car trip. Everything was great. It was a restful night & reasy to continue on.
Comment from Hotel Management
Sep 25, 2017 by West, Hotel Management
Thanks Linda for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot... Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and stsff

Posted Sep 16, 2017
Friendly staff, great breakfast. First time staying but will stay again next time in Miles City.
Comment from Hotel Management
Sep 20, 2017 by West, Hotel Management
Thanks for taking the time to leave us a comment. We are a locally owned and operated business and this helps us out a lot... Hope to see you again soon! Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Mount Hope Canada

Friendly staff, clean, excellent amenities .

Posted Sep 13, 2017
Pros: Everything
Cons: Not a thing, breakfast was good as well
Location: Great location
Excellent, not one thing to complain about and the little gift on our door was so thoughtful.
Comment from Hotel Management
Sep 15, 2017 by West, Hotel Management
Thank you Dorothy for taking the time to review your stay with us and choosing to spend your hard earned money with us. I appreciate the staff for all their hard work in making your stay a pleasant one. Being a locally owned/operated hotel this really helps us. I’m glad you enjoyed our Hot Buffet Breakfast, with the Best Bacon & Fresh Baked Cinnamon Rolls in Montana! Along with evening Soup & Cookies. Hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Miles City Jewel

Posted Sep 9, 2017
Extremely nice folks, recently updated very tastefully, breakfast was awesome, gift bag was a pleasant surprise, room was spacious and comfortable.
Comment from Hotel Management
Sep 15, 2017 by West, Hotel Management
Thank you Tom for taking the time to review your stay with us and choosing to spend your hard earned money with us. I appreciate the staff for all their hard work in making your stay a pleasant one. Being a locally owned/operated hotel this really helps us. I’m glad you enjoyed our Hot Buffet Breakfast, with the Best Bacon & Fresh Baked Cinnamon Rolls in Montana! Along with evening Soup & Cookies. Hope to see you again soon here at Miles City Hotel & Suites. Wes Foster, GM