Ratings based on 281 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Cincinnati

Did not receive the room I had booked.

Posted Oct 8, 2017
Pros: Cleanliness
Cons: Give your guests the room the booked!!!!
When I arrived, I realized that I had not received the one bedroom suite that I had reserved. I called the front desk and was told the people in my room decided to extend their stay, therefore it was not available. Really???? Why not move them to another room. They were unsympathetic and the Manager did nothing to accommodate me. Therefore, after an hour or so, I found another hotel which had what I wanted, and went to the front desk to tell them I was leaving. The woman there told me I had a $4.99 charge for internet service on my bill. I just told her to take it off because I had been there only about an hour or so. In my opinion, after what they did, she shouldn't have even brought it up. Will never stay there again!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from La Vergne, TN

Posted Sep 25, 2017
Great room and so comfortable! Breakfast was fresh and great healthy choices.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
The room was very comfortable. .
5 out of 5
by Jeri

Nice place to recover from surgery

Posted Jul 10, 2017 on Hotels
Very comfortable and plenty of room. My son had orthopedic surgery and needed to recover a few days before returning home. This was a perfect place for that - close to clinic, refrigerator, easy access, free parking.
4 out of 5
by Michelle

Posted Jul 9, 2017 on Hotels
The hotel was nice and clean. The staff were friendly. The breakfast was very tasty and filling. The surrounding area was charming and we enjoyed our stay.
5 out of 5
by Ryan

Great place

Posted Jul 8, 2017 on Hotels
Pillows weee the most comfy ever. Service was great. Breakfast was amazing. Will be staying again
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinos

Nice hotel close to everything

Posted Jul 4, 2017
Everyone at the hotel was very nice. The room was amazing and we were very comfortable there.
5 out of 5
Recommended
for Families
by A verified traveler

Exactly had what I needed.

Posted Jul 4, 2017 on Orbitz
Pros: Rooms are suites.
Needed two adjoining suites for the family to stay together. Perfect location.
4 out of 5
by Russ

Posted Jul 3, 2017 on Hotels
We didn't realize this hotel was pet friendly until we were woke up at 5am by a barking dog in the next room over. Walls are thin and the doors don't seal good. Could see about 1/2 of light under the door connecting rooms. Needless to say that a lot of noise could transfer. I had no problem hearing entire conversations from the people next door. Rooms are pretty nice with full size refrigerators and furnished with plates/glasses/utensils. Rooms are filled with furniture so had a hard time finding space to lay out and open up luggage. Staff was very friendly.