Ratings based on 456 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Jarvis, Ontario

Clean and Comfortable.

Posted Nov 16, 2017
Pros: Staff was very accommodating
Cons: Nothing
Location: Near Highway and close to El Cerrito Restaurant
Bed very comfortable, very nice rooms, well situated
Comment from Hotel Management
Nov 17, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
3 out of 5
by A verified traveler from Boston, MA

Picked that hotel for one night on our way from Ch

Posted Oct 16, 2017
Pros: It is a good hotel for one night on the way
Cons: The hotel needs a lot of improvements
Location: So many good restaurants all around the hotel
The lady at the reception when we arrived at night was busy playing or chatting with her mobile for a while. We were given a room in the first floor by the street though the hotel was mostly empty. The breakfast was good. The room needed some renovation. The noise from the air-condition was alarming. Clean shower. Good for the rate we paid. Check out was easy and the lady at the reception was both polite and helpful.
Comment from Hotel Management
Oct 20, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mary Esther, FL

Nice hotel close to I-65 interstate.

Posted Oct 14, 2017
We had a morning appointment at UAB Childrens hospital. We decided to drive part way after work instead of leaving early morning and tackling a 5 hour drive to make a10 am appointment.. We were looking for a nice clean hotel that is convenient to I-65 and doesn't cost an arm and leg. This hotel fit the bill, was clean, and the staff was super friendly. It could use a little TLC on the fixture but overall it's a nice place.
Comment from Hotel Management
Oct 15, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Country Inn & Suites. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located by highway

Posted Sep 4, 2017
Hotel staff were very friendly and accommodating. I have never stayed at a hotel and when I opened my door, to go to breakfast, it actually smell like real food was cooking. Special shout out to Ms. Debra who works the breakfast shift. I don't know what she does, but breakfast was extra good, when she worked. My only complaint is the hotel needs to invest in some new pillows. I enjoyed my stay and would definitely recommend staying here.
Comment from Hotel Management
Sep 8, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prattville

Relaxation at its best

Posted Aug 23, 2017
No complaints the rep on the evening shift was so professional took care of my reservation like 2minutes and done very educated on service
Comment from Hotel Management
Aug 29, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, Fl

Starting vacation

Posted Aug 22, 2017
Pros: quiet, comfortable, breakfast was great
Cons: nothing
Location: near everything!
comfortable bed, good breakfast, we stayed here last year as well.
Comment from Hotel Management
Sep 3, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Aug 18, 2017
Pros: Clean & close to the highway
Cons: City needs to put lights at the intersection entering your motel. Very dark at night for people not familiar with the area!
Location: Convenience to the highway
Close to the highway. The lady preparing the breakfast was very polite & friendly!
Comment from Hotel Management
Aug 19, 2017 by Melissa, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
5 out of 5
by John

Good place

Posted Aug 17, 2017 on Hotels
Not a luxury operations, but everything I needed, plus friendly staff, especially Deborah. I'll stay here again.
Comment from Hotel Management
Aug 29, 2017 by Manisha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
5 out of 5
by Juan

Posted Aug 16, 2017 on Hotels
The employees are always great!!! They are attentive to all the guest needs. Just one issue the pool did say it was heated but when getting in it was cold
Comment from Hotel Management
Aug 19, 2017 by Manisha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.
4 out of 5
by Timothy

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Manisha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.