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The Desk Clerk charged me upon arrival after my stay had been purchased through Expedia. He said he couldnt find the payment. When i lifted the lid on the toilet the qhole thing came off. The tub was dirty with a broken shower wall and handles but a new shower head
Leslie
Stayed 1 night in Feb 2024
Response from Manager on Mar 4, 2024
Hello, Leslie we are really sorry for not meeting your expectation, we will work on your feedback and improve, hope you give us another chance to meet your expectation.
I Needed a one night stay. Looked at the property and reviews before booking. I do believe it’s under construction but was never told. There was chairs outside others hotel rooms. Walked in my room all there was was a bed, tv, random chair and I guess a dresser? The bedspread had stains on it the towels were old with stains, unless you use your own nexflix or Hulu account you could not watch tv. The phone was not even plugged up to the room, I needed ice and ask the owner where to get ice he went and pushed a button on the machine and asked to give it 10 mins. For almost $100 I literally got just a bed.
Jennifer
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 3, 2024
Hi Jennifer, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6
All around great service, quiet and affordable which is great considering other hotels and motels around are expensive.
Jackson
Stayed 1 night in Oct 2022
8/10 Good
Kenneth
Traveled with pets
Aug 22, 2022
Liked: Staff & service
Staff friendly; comparatively inexpensive; grounds and bldg in bad shape.
Kenneth
Stayed 1 night in Aug 2022
4/10 Poor
Dianne
Traveled with family and small children
Jul 24, 2022
Disliked: Property conditions & facilities
The rooms are so outdated..The bathrooms are terrible. The commodes hard to flush. Bath towels and wash towels were dirty looking..The bed linens didn't smell fresh or white looking..The property is poorly maintained..The plus The air conditioning worked good
The lady at the checkout was extremely rude to me and the room was absolutely disgusting! The linens on both of the beds were dirty, there was hair and dirt specks under the comforters. The floor and tub in the bathroom had hair all over the place and you could clearly see the floors weren’t vacuumed. I had to go buy blankets and sheets to sleep on and clean the place myself before I felt ok about sleeping there. I wouldn’t recommend staying here and I’ll never come back. No wonder they don’t refund people their money back.
Ttowels were worn out. There was mold in the bathroom. Had to call to get someone for check in. Police were patrolling the parking lot due to suspicious activity in parking lot. House keeping came to door with a lit cigarette. Would definitely not recommend this place at all. Totally disappointed that Expedia would even recommend this place.
Verified traveler
Stayed 2 nights in Apr 2021
Response from Manager on Mar 13, 2022
thanks we have not received any complain regarding the above problem. we can resolve the problem with the customer help. we are truly sorry about any inconvenience.
2/10 Terrible
Angel
Apr 2, 2021
Angel
Stayed 1 night in Mar 2021
Response from Manager on Mar 13, 2022
thanks for the review but if you can tell us what was the reason for low star review, so we can improve it.
Ceilings were full of mold and the whole place had a horrible smell in all it was really dismal
Unsatisfied
Stayed 5 nights in Mar 2020
Response from Ashok on Mar 18, 2020
thanks we have not received any complain regarding the above problem. we can resolve the problem with the customer help. please let us know about the problem happened in which room and what day.if you can let us know about your full name. so we can approach you and resolve the case.
We will appreciate your help if you can come forward to give details.
8/10 Good
Verified traveler
Mar 8, 2020
Verified traveler
Stayed 2 nights in Mar 2020
Response from ASHOK on Mar 17, 2020
THANKS WE LIKE TO LEARN ABOUT ANY COMPLAIN. WE WILL TRY OUR BEST TO IMPROVE OUR FACILITIES. WE APPRECIATE YOUR COMMENTS.
Would not recommend this place and will never stay again.
Verified traveler
Stayed 4 nights in Sep 2019
Response from ASHOK on Oct 15, 2019
THANKS FOR INFORMING US WE LOVE TO LOOK IN TO MATTER IF YOU CAN BRING ATTENTION TO MANAGEMENT THE PROBLEMS YOU HAD AT OUR MOTEL. WE HAVE DONE OUR BEST TO KEEP THE MOTEL UP TO DATE. HAVE A NICE DAY.
It was quiet
It was clean
The staff were helpful and friendly
It was conveniently located to where I needed to be
The only downside was the cable kept going out
Verified traveler
Stayed 10 nights in Aug 2019
Response from ASHOK on Oct 15, 2019
Thanks We appreciate the comments WE LOOK FORWARD TO SEE YOU AGAIN. WE WILL TRY OUR BEST TO IMPROVE ON OUR SERVICES.
DEAR SIR,
THANKS, WE HAVE CHANGED SMOKING ROOM TO NON SMOKING KING SUIT ROOM STRAIT AWAY. YOU LIKED THE CHANGED ROOM AND YOU HAD NO COMPLAINS. WE SORRY ABOUT THE FIRST SMOKING ROOM. WE WILL TRY OUR BEST TO LOOK INTO THE MATTER.
The room was very spacious and overall it was clean. We didn't have any issues or problems to deal with there. It was quiet and we slept well. The only recommendations that I would make is that they add a coffee maker and coffee to the rooms as other hotels do. They do not provide breakfast so when you wake up and want want your coffee you have to go to a restaurant down the street to buy it. The only other suggestion I would make to them is that they invest in better pillows for the bed. The ones provided were small and not very firm. Otherwise we had a very pleasant stay. The staff was extremely nice and the room we were in was nice too.
Verified traveler
Stayed 1 night in May 2019
Response from Ashok on May 13, 2019
Thanks. we do supply coffee maker to customer on demand. we will try our best to improve other facilities as soon as possible . we look forward to see again.
There was confusion at check in, so on 2nd night we returned to find our luggage was gone thru and dumped in a corner and the lock was changed. The room was clean but extremely shabby and things like the security chain were broken or missing. The bathtub was as slippery as a skating rink!!
Verified traveler
Stayed 1 night in May 2019
Response from ASHOK on May 11, 2019
THANKS I SHOWED TO CUSTOMER THAT HE HAD ONE DAY BOOKING ONLY. NEXT DAY HE CAME IN AFTERNOON TO RE ACTIVATE THE CARD. WE HAVE ELECTRONICS LOCK WHICH EXPIRES AFTER ONE DAY. WE CLEANED THE ROOM AND PUT HIS LUGGAGE BY SIDE. THE BATH ROOM IS GOOD. WE STILL APOLOGIZED FOR INCONVENIENCE.
6/10 Okay
Michael
May 6, 2019
Liked: Cleanliness, staff & service
Sandersville budget hotel
The room was in pretty decent shape and the staff were nice and accommodating. I did return the second day to a hot room because the maid turned the AC off after cleaning. I spoke to the main desk and the staff said it wasn't their normal procedure to do that.
Michael
Stayed 2 nights in May 2019
Response from ASHOK on May 8, 2019
THANKS, WE ARE SORRY FOR THE INCONVENIENCE. IT IS HAPPENED BY THE HOUSE KEEPER. WE WILL TRY OUR BEST.
6/10 Okay
Joan
Mar 18, 2019
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Uncomfortable
The beds and pillows were uncomfortable. The floor felt wet and smelled like dog. The whole family got bit by fleas. The television wouldnt work properly. Every channel would go in and out.
Joan
Stayed 2 nights in Mar 2019
Response from Ashok on Mar 25, 2019
Thanks for informing now. Nobody brought to our attention regarding the above matter. We do not allow any pats in the particular non smoking room. WE will try our best to look into matter and do better for future. thanks once again
10/10 Excellent
Verified traveler
Jan 30, 2019
Liked: Cleanliness, staff & service
It was clean. The owners where very nice. And its a safe place
Verified traveler
Stayed 1 night in Jan 2019
Response from ASHOK on Feb 28, 2019
THANK YOU VERY MUCH WE WILL TRY OUR BEST WE SORRY FOR REPLYING LATE
Nothing!! I was locked out of my room because the keycard stopped working.Your irons faces was dirty. I was very disappointed.
Verified traveler
Stayed 2 nights in Jan 2019
Response from ASHOK on Mar 3, 2019
THANKS FOR LETTING US KNOW. THE KEY CARD CAN STOP WORKING DUE TO THE MAGNETIC SYSTEM.
ABOUT THE IRON NO BODY BROUGHT TO OUR ATTENTION. PLEASE ACCEPT OUR APOLOGY. WE WILL TRY OUR BEST TO IMPROVE THE CONDITIONS.
6/10 Okay
John
Nov 25, 2018
The hotel was not bad, rooms were clean but it was a "no frills" place.
John
Stayed 2 nights in Nov 2018
Response from ASHOK on Dec 3, 2018
THANKS FOR INFORMING. WE WILL TRY OUR BEST TO DO NECESSARY. WE APPRECIATE YOUR COMMENTS.
8/10 Good
Verified traveler
Jul 31, 2018
Liked: Staff & service, room comfort
Verified traveler
Stayed 3 nights in Jul 2018
Response from ASHOK on Aug 3, 2018
WE ARE VERY SORRY TO HEAR. WITHOUT DATE TIME, THE CUSTOMER'S NAME WE CAN NOT FIND OUT THE INCIDENT HAPPENED. WE STILL APOLOGIZED FOR IT.
THANKS
Our room had a dead bug on one of the pillows. After removing that bug we killed a few live roaches in the room. The toilet never stopped running. The bathtub never stoped running. When I first went to shower something red and chunky cane out of the shower head. I will not be returning under any circumstance
felix
Response from ASHOK on May 11, 2018
THANKS FOR INFORMING. BUT WE HAVE NO COMPLAIN FROM THE GUEST WHILE STAYING. WE HAVE 15 HOURS A DAY MAINTENANCE MEN ON SIGHT. WE TRY OUR BEST TO RESOLVE THE PROBLEM OR GIVE ANOTHER ROOM. WE ARE SO SORRY ABOUT THE ABOVE MATTER.
6/10 Okay
Verified traveler
May 7, 2018
Liked: Cleanliness, staff & service, room comfort
The beds were comfortable and the AC worked great. We had minimal towels, no normal hotel amenities (shower cap, iron, blow dryer, coffee etc). No blankets either -- just sheets and the comforter. So overall it was ok, for $70 per night though, we could have used more than 5 tissues and an extra towel.
Verified traveler
Stayed 1 night in May 2018
Response from ASHOK on May 9, 2018
THANKS. WE DO SUPPLY THE AMENITIES & THE BLANKET FROM OFFICE.
WE WILL TRY AND IMPROVE OUR SERVICES.
6/10 Okay
dee dee, Maryland
Apr 9, 2018
The price was right...
The price was good, but the hotel was a little less than we are used to. No iron or hair dryer in room. It did have a mini fridge and microwave. The bathroom needed some repair. It served the purpose of a one night stay. The Masters had all the prices near Grovetown jacked up way too high, so we had to go a little over an hour away to get a better price.
dee dee
Stayed 1 night in Apr 2018
Response from ASHOK on Apr 13, 2018
THANKS IRON & IRON BOARD AVAILABLE FROM RECEPTION. WE HAVE NORMAL SIZE MICROWAVE & FRIDGE. WE WILL TRY OUR BEST TO IMPROVE OUR FACILITIES.