Ratings based on 731 Verified Reviews

2.1 out of 5
24% of guests recommend
2.2 Room cleanliness
2.4 Service & staff
2.2 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

A

Posted Sep 13, 2017
As expected...good room for the value. Room was clean and grounds were acceptable. Will be happy to stay here again.
3 out of 5
by A verified traveler from Hong Kong

Hotel price in Silicon Valley is going high

Posted Aug 29, 2017
I would consider to stay outside Silicon Valley next time to get better room for the same amount paid.
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
We are sorry to hear that our very competitive price did not meet with your approval, but thank you for choosing to stay with us, and for taking the time to provide your feedback. Best wishes, Hotel Management
3 out of 5
by A verified traveler

Not comforting and terrible looking like ghetto

Posted Aug 23, 2017
Pros: convenient access to freeway
Cons: very dirty outside and looks like a ghetto
Location: Asian market, restaurants and gas stations nearby. Putt Putt Golf 5 min. away
I do not like this hotel and is a 1 star type, the breakfast is toast bread jelly and coffee. The rooms are small and the outside walkways and parking lot looks like ghetto. For the price of $101/night this should have been a $39.99 motel.
Comment from Hotel Management
Sep 2, 2017 by Guest Experience Manager, Hotel Management
We are very sorry that our hotel was not better able to suit your needs and expectations. We are generally known for the great value that we provide in this area, and we are sorry that this was not your impression. Thank you for choosing to stay with us, we appreciate your business. Best wishes, Hotel Management
2 out of 5
by A verified traveler from ca

Room comfort

Posted Aug 1, 2017
Room is small for two double beds. It does not fit for my family 2 adults and 2 kids. One of bed is setup right at the AC
Comment from Hotel Management
Aug 14, 2017 by Guest Experience Manager, Hotel Management
We are sorry to hear that you found our rooms to be a little small, we have quite a variety of rooms available at our property, of varying sizes, and on your next stay, we would be happy to advise you on the room type that might best suit your needs and preferences. We would love to welcome you back for a better stay in the future. Best wishes, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, comfortable room, not a great area.

Posted Jul 14, 2017
Great staff, comfortable room, not a great area after dark.
Comment from Hotel Management
Jul 19, 2017 by Guest Relations Manager, Hotel Management
We are so happy to hear about your impression of our hotel. It is wonderful to hear we made your stay so positive, albeit you didn't particularly like the area that we are situated in. Thank you so much for your review. We hope to welcome you back again soon! Best wishes, Hotel Management
2 out of 5
by A verified traveler from ca

The guy was nice and friendly but the room wasn't

Posted Jul 11, 2017
When we got there the person was really nice and helped us even up the stair with our stroller but when we got to the room i went to wash my hands and the first thing i saw was a cockroach so that automatically made me upset and the bed's base was horrible it'll make a lot noise with a simple touch.
Comment from Hotel Management
Jul 14, 2017 by Guest Experience Manager, Hotel Management
We are pleased that our customer service left you satisfied, thank you for that comment. We do maintain a very high level of cleanliness, but even so, cockroaches find their way into hotels, and are notoriously difficult to eradicate. That being said, we work with pest control experts, who consistently and continuously work to keep our hotel roach free. We have alerted them to your comment, and they are working to ensure that we are roach-free as soon as possible. Thank you for making us aware of this issue, we hope that you will give us another opportunity to impress you on a future occasion. Best wishes, Hotel Management
3 out of 5
by A verified traveler from LA

Posted Jul 1, 2017
Pros: The room was just remodel
Cons: safety
Poor environment, bad neighborhood, fell not safe, breakfast is poor
Comment from Hotel Management
Jul 5, 2017 by Guest Experience Manager, Hotel Management
We are sorry to hear that you didn't love our neighborhood, we can assure you that it is quite safe. We are sorry to hear that our breakfast did not quite meet your expectations. We regularly update our breakfast menu, and we will take your comments into consideration when doing so again. Thank you for choosing to stay with us, we appreciate your business. Best wishes, Hotel Management
4 out of 5
by Gyongsu

This traveler left a rating score only Posted Jun 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Milpitas

Hotel staff was very nice. Bed was really comforta

Posted Jun 12, 2017
Close to freeway and good restaurants City was very clean. We r will definitely stay there again. .
Comment from Hotel Management
Jun 15, 2017 by Guest Experience Manager, Hotel Management
We're delighted that you enjoyed your stay with us, and that you benefited from our great location and proximity to the freeway and local restaurants. Thanks very much for your review, in particular your comments about how clean our property is. We are delighted to note that you intend to stay with us again, and we hope to welcome you back again very soon. Best regards, Hotel Management
5 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
We had a very comfortable stay, room was clean, front desk staff and housekeeping was very accommodating. The hotel was very quiet and we felt safe