Ratings based on 621 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Daly City

Posted Jan 15, 2018
Great staff, inside and outside of the hotel are very clean.
2 out of 5
by A verified traveler

Service is below other Sheraton

Posted Dec 31, 2017
Door wouldn't open when I returned on 1st night. Took 45min for service folk to put hook under door to pull door open. Claimed the internal battery. Claimed that it was fixed. Happened again second day when I returned back. Management know how to do the shift blame well. Pathetic bunch.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Quiet Hotel in San Jose

Posted Oct 27, 2017
Pros: Clean and comfortable
Cons: no
Location: nearby restaurant and shopping
The Hotel is very Comfortable bed and have great staffs.
4 out of 5
by Bill

Posted Oct 24, 2017 on Hotels
Pleasant
5 out of 5
by David

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, Ca

Nice hotel close to freeway

Posted Oct 23, 2017
Love the location of this hotel. We stayed over the weekend so it was fairly quite around the vicinity of the hotel. Internet is not free in the rooms but we were able to log into the lobby WiFi since we were on the second floor. Would definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2017 on Hotels
4 out of 5
by THANG

This traveler left a rating score only Posted Oct 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Oct 16, 2017
Nice hotel, I will repeat, in just one night stay I can talk a lot but definitely to much better than others. Very good service, I arrived very early and the personal on the desk very nice, let me take the room before the check in time. Room very clean
5 out of 5
by linda

Lifestyle at its best

Posted Oct 10, 2017 on Hotels
Excellent services.. Beds extremely comfortable. Would come back again..❤