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Reviews of Wyndham Garden Kenosha Harborside

3.5 out of 5
Wyndham Garden Kenosha Harborside
5125 6th Ave, Kenosha, WI

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from Marie fd on Apr 16, 2024
Thank you for your feedback! hope to see you again soon.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing! Also being able to walk to the park at the lake was a huge plus. The room was fine, not over the top wonderful and not terrible. The staff was very nice and helpful. Other guests were incredibly loud Very late past midnight. This is not the hotels fault this is just people being stupid.
Stayed 2 nights in Apr 2024
Response from Marie fd on Apr 16, 2024
Thank you for the time to write a review, however we are sorry to hear other guests disrupted your stay. We do have a quiet time starting at 10pm, we are more than happy to ask other guests to be respectful of the quiet time in the future.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from marie fd on Apr 16, 2024
Thank you for your feedback! we look forward to seeing you again soon.

10/10 Excellent

stan, Muscatine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Area surrounding the hotel is awesome!!
Stayed 1 night in Apr 2024
Response from marie fd on Apr 9, 2024
Thank you for the review! we look forward to seeing you again in the future.

8/10 Good

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 1 night in Mar 2024
Response from Marie fd on Apr 4, 2024
Thank you for your feedback, we hope to see you again soon

8/10 Good

Mark, ROCHESTER HILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather than push all the way to Chicago, we wanted to stay about 90 minutes north a night ahead. This property on Lake Michigan met our expectatations given the cost and the sunrise view was great. We stayed before the neighboring marinas' High Season so it was quite peaceful. The breakfast bar provided had a number of options and was kept stocked and clean. One thing to inprove is the batroom ventilation fan which was on a timer for the whole property both in the morning and evening with no way to quiet it except close the bathroom door. Bottom line, it was a nice alternative to options along the Freeway interchsnges...
Stayed 1 night in Mar 2024
Response from Marie fdm on Apr 4, 2024
Thank you for the feedback, we hope to see you again.

2/10 Terrible

Kara

Stayed 1 night in Feb 2024
Response from Marie fd on Apr 13, 2024
We are sorry to hear about your stay, we hope to make a better impression in the future.

2/10 Terrible

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to leave within two hours of arrival. There was a strong odor in the hallway of glue or paint or some kind of chemical that made me absolutely nauseous. It was also in the room but not as bad. The flooring looked brand new so maybe the glue wasn’t ready. It was all I could do not to vomit. I had a friend that I was visiting come up and make sure I’m not crazy and he said the same thing. Not a habitable property.
Stayed 1 night in Mar 2024
Response from GM on Mar 14, 2024
We are sorry for the inconvenience. We have check the floor while you were check in and there was no checmical used, no paint was done on the floor and room.The floor installation was done 2023 feb which is a year from now.We are sorry hope you feel better

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and ready, thank you
Stayed 1 night in Mar 2024
Response from marie fd on Mar 5, 2024
Thank you for the feedback, we hope to see you again soon!

4/10 Poor

Kayla

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed about the pool. No one told us about the pool being fixed. I had a very disappointed 4 year old. I asked for a discount and he refused. Will no longer be staying here. They need to let customers know these things. We were really looking forward to swimming. There was finger prints all over the mirror in the bathroom. The tiles behind the toilet was ripped up. There was blood on the bed sheet. I felt very disgusted. If I would have known about any of this I would have booked a different hotel. This was our go to hotel for the past 4 years if vacation and this was the worst stay yet.
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
We are sorry for the inconvenience. The pool had some issue and we had to close down for few days for the clean purpose and it is open once its ready.Hope you come back and stay with us again

2/10 Terrible

Amanda

Stayed 1 night in Feb 2024
Response from marie fd on Mar 21, 2024
we are sorry to hear about your stay, we hope to make a better impression in the future.

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very dated and not very clean. Staff was friendly.
Stayed 2 nights in Feb 2024
Response from mfd on Feb 20, 2024
We are sorry to hear about your recent stay, we hope to correct the issues you have brought to our attention. We look forward to seeing you again.

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024
Response from Marie fd on Mar 21, 2024
Thank you for review! we look forward to seeing you soon.

4/10 Poor

Tom, Sturgeon Bay

Traveled with partner
Disliked: Property conditions & facilities
cigarette smoke was coming into our room from bath exhaust system. Woken up several times to dogs barking in hallway. Lack of enforcement of Hotel rules, vehicles parked all day / night in "NO PARKING FIRE LANE" and short term parking. Glass bottles and smoking in pool area.
Stayed 1 night in Feb 2024
Response from Marie fd on Feb 13, 2024
We are sorry to hear about your stay, we will look into the issues you have brought to our attention. We hope to make a better impression in the future.

8/10 Good

ivan

Stayed 1 night in Feb 2024
Response from Marie fd on Mar 21, 2024
Thank you for the feedback!

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mfd on Feb 6, 2024
Thank you for your feedback, we hope to see you again soon.

6/10 Okay

JAEOOK

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Strong weed smells everywhere on the hall way.
Stayed 1 night in Feb 2024
Response from mfd on Feb 6, 2024
We are sorry to hear about your stay, we try our best to not allow these things to happen. we hope we can make a better impression in the future.

6/10 Okay

Phil

Stayed 1 night in Feb 2024
Response from fd marie on Mar 21, 2024
thank you for taking the time to respond.

8/10 Good

Paul

Stayed 1 night in Jan 2024
Response from marie fd on Mar 21, 2024
Thank you for the review!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. The staff were very friendly and went above and beyond to make sure we had a nice visit to Kenosha; including explaining the metro train system into Chicago! Would stay here again.
Stayed 1 night in Dec 2023
Response from mfd on Jan 30, 2024
Thank you for your feedback! glad we cloud help.

10/10 Excellent

Oscar

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from marie fd on Jan 30, 2024
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MARIE FD on Jan 20, 2024
Thank you for your response, we hope to see you again soon.

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from MARIE FD on Jan 20, 2024
Thank you for leaving a review

6/10 Okay

Jody

Traveled with family
Liked: Staff & service
Price was high for the area, but we stayed here for the location. Rooms need TLC and a deeper clean. Room carpet was wet because of a snow storm the night before. Front desk customer service was exceptional. I included photos in my google review.
Stayed 1 night in Jan 2024
Response from Marie fd on Jan 20, 2024
Thank you for taking the time to leave us a review, we will look into your suggestions, we hope to see you again soon.

8/10 Good

heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hot tub not working
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
We are sorry for the issue and it has been resolved since the weekend. Hope you can come back and stay with us again.

10/10 Excellent

Elven

Stayed 1 night in Jan 2024
Response from marie fd on Jan 30, 2024
Thank you for taking the time to leave a review.

4/10 Poor

Hope Marie

Traveled with family
Liked: Cleanliness
Not bad not great
City view was a green wall not the city at all hot tub was broke breakfast was like hospital food
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
We would like to apologize for the issue you mentioned. May be next time you can ask for a higher floor we would recommend. The breakfast is hot and cold and its complimentary.

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good value.
Stayed 1 night in Jan 2024
Response from Marie fd on Jan 6, 2024
Thank you for your feedback, we look forward to seeing you soon.

2/10 Terrible

Sharice

Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
We are sorry but our hotel policy is for all guest. If you make a reservation through online prepaid it has a incidental policy, every hotel takes from guest. Please read these policy before making reservations

2/10 Terrible

Jason

Disliked: Property conditions & facilities, room comfort
Told me at the desk I didn’t have a reservation
Stayed 1 night in Dec 2023
Response from Marie fd on Jan 5, 2024
We are sorry to hear about this, were you able to give the front desk a confirmation number?

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marie on Jan 6, 2024
Thank you for your feedback, we look forward to seeing you again in the future.

8/10 Good

sharon

Liked: Cleanliness, staff & service, room comfort
Nice place
Very nice. Could be cleaner. Bathroom sink did not drain properly
Stayed 1 night in Dec 2023
Response from Marie fd on Jan 6, 2024
We are sorry to hear about your stay, we hope to make a better impression in the future.

6/10 Okay

Rebecca

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Meh in kenosha
Hotel is in a good location, i had lake michigan views. Room was not in a great condition, esp the bathroom. Low water pressure too. Lots of noisy guests every day, no consideration for others. The last day of my stay the maids forgot to service my room.
Stayed 9 nights in Dec 2023
Response from Marie fd on Jan 6, 2024
We are sorry to hear about your stay, we hope we can make a better impression in the future.

8/10 Good

Ross and Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, nice breakfast. On the negative side: room lighting is the darkest we've ever seen and that's with all the lights on, even in the bathroom. Couldn't put in earrings in front of mirror, couldn't read in bed. The shower could be a little hotter: when it was turned all the way up, it was just this side of tolerable, and I don't like real hot showers.
Stayed 3 nights in Dec 2023
Response from MARIE FD on Dec 27, 2023
Thank you for taking the time to give us your feedback, we are saddened to hear about your experience staying with us and we hope to make a better impression in the future.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 27, 2023
Thank you for your feedback, we look forward to seeing you again soon.

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The pool and hot tub were nice. The property was pretty clean, my only issue was my pillow case had red/brown on it. Not sure if it was a stain or if it was dirty from the previous guest. The breakfast had a good selection.
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 19, 2023
Thank you for taking the time to give us your feedback, we will look into the issue you have brought to our attention and hope to see you again in the future.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Marie fd on Dec 19, 2023
Thank you for the feed back!

10/10 Excellent

Michael

Liked: Amenities
Great location, nice amenities, and a very helpful staff.
Stayed 3 nights in Dec 2023
Response from Marie fd on Dec 19, 2023
Thank you for the review! hope to see you again soon!

10/10 Excellent

Marisha

Stayed 1 night in Dec 2023
Response from Marie fd on Dec 19, 2023
Thanks for the feedback! hope to see you again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 19, 2023
Thank you for the feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, clean and comfortable. the room was clean. However, we had to request additional toilet tissue, tissue, and towels.
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 6, 2023
Thank you for your feedback, hope to see you again soon.

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 6, 2023
Thank you for feedback, we look forward to seeing you again in the future.

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marie fd on Dec 6, 2023
Thank you for your feedback, we hope to see you again in the future.

4/10 Poor

Sheretta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2023
Response from marie fd on Dec 6, 2023
We are sorry to hear about your experience, we hope to make a better impression in the future.

10/10 Excellent

Nate

Stayed 1 night in Nov 2023
Response from Marie fd on Dec 19, 2023
Thank you for tsking the time to send us a review, we hope to see you again soon!

10/10 Excellent

Jarmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Marie fd on Nov 28, 2023
Thank you for your response, we hope to see you again soon.

10/10 Excellent

roxie

Stayed 1 night in Nov 2023
Response from front desk on Nov 28, 2023
Thank you for your feed back, we hope to see you again.

10/10 Excellent

Sheretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from GM on Nov 20, 2023
THANK YOU FOR STAYING WITH US

8/10 Good

GRETCHEN

The fact the facility is on Lake Michigan shore line is its best quality.
Stayed 3 nights in Nov 2023
Response from Marie fd on Dec 1, 2023
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Kristina

Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
We appreciate your stay. Hope to see you again