Ratings based on 129 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Snowed in

Posted Mar 15, 2017
Had to stay in Milwaukee since driving was not an option because of snow storm. Great staff. Left at 5:30 am for work and disappointed that. Breakfast did not start until 6:30. Had to stop at a fast food place to unfortunately eat something. That was only bad part.
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
We are sorry your travels had to be delayed by the snow storm. But we are happy that you stayed with us, and the hotel meet your needs. Thank you for your business!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016
Pros: The location made it easy for me to access the freeway to see my friends, relatives and plays while staying in Milwaukee.
Cons: The room could have used a full length mirror; it helps when getting dressed for an event.
I enjoyed my stay, the bed was comfortable and the mints were a nice touch; the lemon sage body lotion was great.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
We are so pleased that our hotel meet your needs during your stay. We thank you for your feedback and your business!
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for your 5 Star rating! We are so pleased you enjoyed your stay with us. Thank you for your business and your feedback!
1 out of 5
by A verified traveler from US

Power outage and no secondary power

Posted Nov 21, 2016
My wife and daughter stayed here the weekend of 11/18. The night of the 18th there was a power outage. This is absolutely outside of the hotel's control, but the hotel staff's reaction was horrible. There was no backup source of electricity, and the staff couldn't have been any less prepared to handle the outage. The hotel was pitch black and there wasn't any heat. Overall, a miserable experience.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Although it was out of our control ,we apologize for the city of brown deer power outage that occurred during your stay. We assure you that this nature disaster was an isolated incident and hope you give us the opportunity to exceed your expectations in the future. Thank you for your feedback and your business!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montrose CO

User friendly

Posted Oct 30, 2016 on Orbitz
Location: Not sure, had funeral to attend
Good location near Fox Point & downtown Milwaukee
Comment from Hotel Management
Nov 2, 2016 by Tony Cruz, Hotel Management
Thank you for your business and your feedback. We are so pleased we were a great locations for you. We hope that we will be your hotel of choice when you visit the area in the future.
5 out of 5
by A verified traveler

Great Business Layover

Posted Oct 22, 2016 on Hotels
early Business meeting came in night before. needed comfortable rest and a good shower. Perfect for both.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you of your feedback and your business. We are so pleased that you got a good night's rest for your early morning meeting. We hope you visit us again in the future.Thank you!
4 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you for giving us a 4 star rating! We hope the next time you visit we can exceed your expectations and get 5 stars!
5 out of 5
by A verified traveler

Convenient, safe and good food

Posted Sep 26, 2016 on Hotels
I would definitely stay here again. Check in was quick and the lobby was very spacious with plenty of sitting areas. I highly recommend the food from the Bistro inside the hotel. There were lots of places to eat close to the hotel but after a long day it was nice to be able to eat good food right at the hotel. I also felt very safe with the hotel location.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Milwaukee North/Brown Deer and we hope you choose to stay with us again whenever your travel needs bring you back to Brown Deer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted Sep 6, 2016
Nice and clean! Great decor! Spacious rooms and bathroom.
Comment from Hotel Management
Sep 12, 2016 by GM, Hotel Management
We are so pleased that you enjoyed your our newly remodeled hotel. Thank you for our business!
4 out of 5
by Tina

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for your business! We hope you visit us again in the future!