Ratings based on 109 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Nice hotel, convenient location

Posted Jan 9, 2017
We loved our stay here as it was in a great downtown location, connected to a mall (which is awesome when it is 2 degrees outside) and easy to find for all Ubers we called. Room was clean and spacious, hotel was quiet, and staff was excellent
Comment from Hotel Management
Jan 17, 2017 by Tony, Hotel Management
Thank you for your response regarding your recent stay with us. I will share your comments with my team about the staff being excellent. We appreciate your business and look forward to you coming back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel great expierience

Posted Dec 27, 2016
Pros: I liked everything about this hotel.
Cons: N/A
Location: There are a lot of things to do nearby. The Grand Avenue mall is one of my favorite.There is a various amount of restaurants nearby that you can enjoy
This hotel was very nice! It was really clean and the staff was really nice. I would totally book another trip to this hotel!
Comment from Hotel Management
Dec 31, 2016 by Tony, Hotel Management
I am glad to hear about your recent stay with us. I am thrilled to see you enjoyed the hotel. I will certainly share your comments with my team. Have a great New Year!!
2 out of 5
Recommended
for Everyone
by A verified traveler

Not a good visit this week

Posted Dec 23, 2016
The hotel.is clean, the staff was EXCELLENT. I was placed in a room with an adjoining door and I was able to hear the person next door sleeping well snoring the whole night so I was not able to sleep in addition to that the noise from the could be heard in the room as well
Comment from Hotel Management
Dec 31, 2016 by Tony, Hotel Management
I am glad to hear about some of your experience from the cleanliness and staff. I am very sorry to hear about hearing noise from the neighbors. Please accept my apologies. We are working to help with the noise on connecting rooms by installing door sweeps. We several completed, but working on the others. Thank you for your feedback. We do hope to have you back again in the future. Happy New Year!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Short Business Trip

Posted Dec 15, 2016
Pros: clean, friendly staff
Cons: Hotel bar stay open longer
Location: this trip was a short stay, so did not do anything around town
I was on a business trip for a day and stayed overnight at the Courtyard. Very clean, quite and hotel staff was EXCELLENT.
Comment from Hotel Management
Dec 19, 2016 by Tony, Hotel Management
Thank you for your comments regarding your stay. I am glad you enjoyed your stay with us. I will share your comments with my team. We hope to have you back again in the New Year!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Claremore, OK

Older hotel in downtown Milwaukee

Posted Dec 13, 2016
Excellent access to a mall which has a Walgreens store inside. Breakfast was delicious for aroun $7.00. Excellent please to stay if taking Lamers bus line as it is only four blocks from the pick up point. Would definitely stay again if headed to Milwaukee for a Green Bay game. They also have speakman shower heads which alone would make me come back.
Comment from Hotel Management
Dec 19, 2016 by Tony, Hotel Management
Thank you for your comments regarding your stay. I am glad you enjoyed the breakfast. We hope to have you back on your next visit to Lambeau Field!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maple, WI

Downtown getaway

Posted Dec 12, 2016
This place was perfect for us. Rooms were spacious and comfortable. We were able to get adjoining rooms to accommodate our large family. Staff was super helpful and friendly. Christmas decorations in square across the street were beautiful.
Comment from Hotel Management
Dec 19, 2016 by Tony, Hotel Management
Always great to hear about your positive experience. I will share your comments with my team. Thank you!! We hope to see you again in the future.
3 out of 5
by A verified traveler from louisville, KY

Sorry, can't recommend.

Posted Sep 19, 2016
Shower backed up and filled tub, even after they "fixed" it. This is a $70.00 room that charged $200.00. Very disappointed.
Comment from Hotel Management
Sep 23, 2016 by Tony Beer, Hotel Management
I am very sorry to hear about your experience even after we fixed the tub drain. Please accept my apologies. I will review this with my engineering crew to get this corrected.
3 out of 5
by A verified traveler from Wisconsin

Not up to Brand

Posted Sep 11, 2016
Pros: Staff Was Friendly
Cons: TV updates, room updates, more safe parking ramp situation.
Staff was super nice but its parking and location even for downtown is a little shady. Hotel needs room updates, and tv's and channel are that of a lodge in the north. For price I would expect something more along the lines of a 3/4 star not something like Super 8. Very friendly staff just annoying that you have to park in a super shady parking ramp attached to a mall to get in.
Comment from Hotel Management
Sep 23, 2016 by Tony Beer, Hotel Management
Thank you for your comments regarding your stay. We are actually working on TV updates and programming by years end so that is very exciting. I am sorry that the parking structure attached to or building did not make you comfortable. I appreciate your comments and hope to have you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bessemer, MI

The staff was excellent!

Posted Aug 14, 2016
In all my years of travel, the staff at this hotel was by far THE friendliest I have ever encountered!!! Everyone from the valet guys, to the women at the breakfast area to the maids were excellent. Didn't come across one unfriendly employee during my 3 night stay. Fitness room was great. Breakfast options although limited were great also. A bit pricey, but that goes along with staying in a downtown hotel. Rooms were spacious. Helpful tip: if you intend on catching a Brewers game while you're in town, go to the Miller Time Pub a couple blocks away. On game day if you make any purchase there, you get a wristband for a free shuttle to & from the game!
Comment from Hotel Management
Sep 23, 2016 by Tony Beer, Hotel Management
I am glad to hear another satisfied Cubs Fan!! A great suggestion for MillerTime Pub for shuttle. Also the Bat House and Mo's Irish Pub. I will share your comments with my team and valet!! Thank you for the feedback. Good luck in the Playoffs!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mo

Great staff.

Posted May 10, 2016
Very helpful staff. Clean room. Comfortable bed. Good choice.
Comment from Hotel Management
Jun 10, 2016 by Tony Beer, Hotel Management
Thank you for your comments regarding your stay. We are glad you enjoyed your stay. We look forward to your next visit with us!!