Nice place, overpriced on an economic island.
Posted Aug 2, 2016
The most expensive hotel room (without a view of the harbor) that we found in Racine. We were disappointed though, with how frugal the establishment was with the details. We genuinely enjoyed our stay. The view of the harbor was terrific. The food and service at the co-located Third Coast Grill was very good. And generally, the staff was friendly. But, be aware that the establishment is on an economic island. Traveling 4 blocks west of the property finds you in an area of Racine deeply affected by the economic downturn (vacant store fronts, neglected buildings, struggling businesses). What was disappointing though, was the 'shortcuts' that surprised us, particularly for a Hilton hotel, transitioning to a Raddison. The only available parking, is an adjacent city garage, that charges $2/day (add that to your rate). Our king size bed had four very small, foam pillows. The bathroom (shower and toilet) was so small that it was not possible to dry one's self without stepping out into the room itself (NOTE: We loved the shower). They provided exactly two bath towels, two hand towels and two face towels. After turn down service, we ran out of toilet paper. On arrival, we saw that the hotel was being remodeled (no warning and no reflection in the price). The main lobby was roped off and all torn up, and business was being conducted in what was effectively a stairwell. After check-in, the hall to our room was filled with construction carts.