Ratings based on 66 Verified Reviews

3.3 out of 5
71% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brookfield, WI

Close to everything

Posted Jan 11, 2017
Was able to get a room quickly and they even accommodated late check out for me. Very friendly staff
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I'm glad that you were assisting quickly and accurately during the late hours. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Away from home

Posted Dec 12, 2016
I did want to mention that it snowed the night before we checked out and when we left in the morning. I slipped and fell because nothing was shoveled. I'd like that noted that I have sprained my ankle and am missing a day of work because they didn't have anyone clear the sidewalks. I'd appreciate compensation for another room.
Comment from Hotel Management
Dec 29, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. Please accept our apologies on the issue you experience. The manager will be contacted to handle the details. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Posted Nov 27, 2016
Nice person at check in who made good suggestions about where to eat. Room was clean.
Comment from Hotel Management
Dec 1, 2016 by Manager, Hotel Management
We appreciate you sharing your comments. It is great to see you were well accommodated by our staff with suggestions you were able to use and that the cleanliness room was to you liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good weekend stay

Posted Nov 9, 2016
Nice getaway stay if you want to get away for a weekend. I recommend the location for businessman and/or couples.
Comment from Hotel Management
Nov 14, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is pleasing to see you had a great weekend at our hotel and that you would recommend our location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from detroit

Need Cleaning

Posted Oct 2, 2016
The first room wasn't clean and had things in the fridge so I asked for another room the room was ok cheap bed its just a place to stay .
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but false advertising

Posted Sep 5, 2016
There was no pool, unlike the add said. The room I was in smelled of cigarettes and the window did not open to let air in. The bed was comfy and the kitchen area was clean.
Comment from Hotel Management
Sep 16, 2016 by Manager, Hotel Management
Thank you for sharing your experience. First, please allow me to apologize that we were lacking amenities and that there was a distinct smoke odor in your room. I will look into how our offerings are advertised and address our housekeeping staff on making sure odors are eliminated. Overall, I am glad you were able to enjoy your stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2016
Pros: kitchenette
Cons: bed too close to the air conditioner, had to roll in and out of the other side. No coffee pot, even though it had a kitchenette.
Quiet and off the beaten path, still close to everything you need.
Comment from Hotel Management
Aug 22, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am more than pleased to read you enjoyed the fully equipped kitchen in the room and the convenient location of our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
Recommended
for Couples
by A verified traveler

Good basic lodging

Posted Aug 8, 2016
It is a limited service operation so some things are by request, coffee maker, etc., Nicely located for shopping, eating and getting to the zoo, etc. The breakfast is very limited at packaged muffins and granola bars.
Comment from Hotel Management
Aug 12, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am pleased you found our location, near shopping and restaurants, a valuable part of your stay. Even though I am disappointed you found our grab-and-go breakfast limiting, it is still satisfying to read that you enjoyed your stay.
3 out of 5
by A verified traveler

Breakfast disappointing

Posted Aug 7, 2016
No fresh fruit available. Only prepackaged muffins, some granola bars and instant oatmeal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Baseball game and visit to zoo

Posted Aug 2, 2016
Pros: Location is off the main road right next to plenty of places to eat. Room was very spacious
Cons: Smell of room when first walk in and breakfast bar could use some fruit
Location: Zoo, baseball game, and movie theaters.
Went there to visit the zoo and go,to the Brewers game
Comment from Hotel Management
Aug 8, 2016 by Manager, Hotel Management
We appreciate you taking the time to write a review of your stay. I am pleased to read that you found our location suitable to your plans such as our proximity to the games and the zoo. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.