First of all, I had reserved a studio King and ended up with a queen. Went back to desk to be told there were no Kings available so what is the sense of reserving a King when there was none to be had upon check in. I paid for a King and received nothing back for a lesser room. The entrance closest to our room was disgusting as all of the garbage was overflowing out of the container and stunk. There is no ice machine in the hotel. You have ice cube trays in the freezer but I only stayed one night and did not have time to wait for ice to freeze. Dirty dishes and toasters sat in the hall on the floor the entire time we were there.
Comment from Hotel Management
Aug 25, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I am so disappointed that we did not have a king room for you, and that the trash was not taken out. Please accept my apology. I was glad to see that you liked our location. In response to your feedback, I have spoke with our team to ensure we have the proper rooms for each reservation, and that we the trash is being taken out daily. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.