Dear Jadah, We appreciate your feedback and are glad your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely,Hotel Management

Dear Inderjit, Thank you very much for staying at our hotel. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management

Dear Inderjit, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect, but we appreciate you mentioning that you were pleased with most of our services. We value hearing from our guests as this lets us know where we need to focus our attention to improve our guest experience. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management

Dear Chao, Thank you for choosing to stay at our hotel during your recent visit to our area. We apologize for any inconvenience you experienced during your stay, and we have shared your feedback with our team for review and action. We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management

Dear Zachary, Thank you for your kind review. It is always a pleasure to receive feedback from our guests. Our team works hard to provide excellent service, as well as clean and comfortable accommodations, so we appreciate your compliments. We are grateful that you have chosen us as your preferred hotel whenever you are in the area. Thank you for choosing Extended Stay America, and we look forward to your next visit.Sincerely,Hotel Management

Dear Michael, We appreciate you choosing Extended Stay America and writing a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your suggestions are much appreciated and shared with our team. Please revisit us soon. Sincerely,Hotel Management

Dear Mark, Thank you for taking the time to review your stay. We are very concerned about your experience and are genuinely sorry we did not meet your expectations. Our top priority is a clean, comfortable suite; we will work with our staff to ensure this is an isolated issue. Please give us another chance to provide you with the stay you deserve the next time your travels bring you our way. Sincerely,Hotel Management

Dear LADONNA, We would like to express our gratitude for your recent stay with us and hope that it was a pleasant experience. However, we regret your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management

Dear David, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are glad that you were satisfied with everything we offered. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Karen, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your candid feedback is invaluable in our continuous efforts to improve, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management

Dear Donna, We are grateful for your kind words and for claiming us as your favorite hotel you have ever visited! It is always wonderful to see when guests can enjoy everything about our hotel. We genuinely pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. Our staff is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Donna, Thank you so much for this excellent review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay great. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management

Dear Janet, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all your expectations and that you found us to be of great value. We would be delighted to accommodate you again and hope you will visit us soon.Sincerely,Hotel Management

Dear Duvall, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management

Dear Della, Thank you for choosing Extended Stay America. It is glad to know you had a good stay. However, we are sorry for the discomfort you felt with the comforts of the bed in your room. Our front desk is always there to help you. Please visit us another time for the next enjoyable experience.Sincerely,Hotel Management

Dear Jerry, Thank you for being our guest. We are sorry for not meeting your expectations. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. Our desk staff is always available to help you. Your comments are vital, and we will work on them so that your next visit to our hotel is a seamless experience. Sincerely,Hotel Management

Dear Raymond, Thanks for staying with us and sharing your feedback. We are sorry that the room you were in did not meet your expectations. We typically receive lovely feedback regarding our property and guest rooms; therefore, it is disappointing to know we did not leave you a favorable impression. We will gladly share your feedback with the appropriate individuals as we plan for future upgrades and modernization of our property. Your comfort and satisfaction are our top priority, and we hope to welcome you in the future to enjoy the elevated experience you always deserve.Sincerely,Hotel Management

Dear Nancy, Thank you for your feedback. We apologize for the issues that impacted your time with us. This differs from the kind of service we aim to provide, and we will look into the issues and ensure this does not happen again. Unfortunately, all inquiries on reservations made through a third party, a prepaid booking site, must be made through them, and we suggest you contact them directly. However, if you need further assistance, please feel free to reach out to us directly. We hope this isolated issue will not prevent you from returning for the better experience you deserve.Sincerely,Hotel Management

Dear John, Thank you for choosing us. Clean and comfortable accommodation is our top priority, and we're sorry for any inconvenience with your room. We have discussed your feedback with our housekeeping to ensure all areas are thoroughly cleaned and inspected. Our front desk team is always there to help you. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Considering your peaceful night's sleep, please return so we can make it up on a future visit.Sincerely,Hotel Management

Dear Lisa, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We appreciate you highlighting the positive aspects of your stay. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known. Sincerely,Hotel Management