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Reviews of Fairfield Inn & Suites by Marriott Milwaukee Downtown

2.5 out of 5
Fairfield Inn & Suites by Marriott Milwaukee Downtown
710 North Dr. Martin Luther King Jr. Dr, Milwaukee, WI

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2024
Response from Owner on Apr 17, 2024
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Eric, Round Lake Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Owner on Mar 12, 2024
Eric, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023
Response from Owner on Mar 11, 2024
T, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Maxime

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet and clean.
Stayed 1 night in Mar 2024
Response from Owner on Mar 11, 2024
Maxime, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so very helpful and friendly
Stayed 1 night in Feb 2024
Response from Owner on Feb 12, 2024
Howard, we appreciate you taking the time to review us. We are very glad to see our staff resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

John Salvatore

Liked: Staff & service
roaches in room 309
Stayed 1 night in Jan 2024
Response from Owner on Jan 29, 2024
John, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
Clean cozy room, efficient service. Very cool place
Stayed 1 night in Jan 2024
Response from Owner on Jan 18, 2024
Ellen, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Owner on Jan 16, 2024
Jaime, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 1 night in Dec 2023
Response from Owner on Dec 27, 2023
Richard, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Owner on Dec 18, 2023
Julie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice, especially Syreeta (sp?) and her crew, since we had some late nights. The fact that there is no parking was a little disappointing.
Stayed 2 nights in Dec 2023
Response from Owner on Dec 15, 2023
Anna, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Owner on Dec 15, 2023
Gerald, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Dec 8, 2023
Ryan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious! The room was small but we didn’t spend much time in the room. The parking was a one time in and out parking garage located a block away from the hotel so luckily we were within walking distance from the event we attended at the Fiserv Forum and the weather was nice.
Stayed 1 night in Nov 2023
Response from Owner on Nov 28, 2023
Jared, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Fernando

Stayed 3 nights in Nov 2023
Response from Owner on Nov 21, 2023
Fernando, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Payton

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Owner on Nov 15, 2023
Payton, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Owner on Nov 15, 2023
Faith, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Owner on Nov 6, 2023
Gary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Lynn

Stayed 1 night in Oct 2023
Response from Owner on Nov 23, 2023
Lynn, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Owner on Oct 31, 2023
Andrea, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Janea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the exception of having to pay for valet parking per day vs. having a package deal for valet. Other than that, room was clean and nice. Staff was very friendly.
Stayed 2 nights in Oct 2023
Response from Owner on Oct 26, 2023
Janea, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

EMILY, Friensship

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Oct 2023
Response from Owner on Oct 20, 2023
Emily, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Hard beds, front door wasn't working, staff didn't see us so wandered around building trying to find a way in. Room was tiny, felt like a dorm room, definitely no real bathroom privacy
Stayed 1 night in Oct 2023
Response from Owner on Oct 16, 2023
Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023
Response from Owner on Nov 3, 2023
Brenda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

ANDREW

Stayed 2 nights in Oct 2023
Response from Owner on Oct 11, 2023
Andrew, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on Oct 9, 2023
Sherri, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Marva, Indianapolis, IN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2023
Response from Owner on Oct 16, 2023
Marva, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional! So friendly and welcoming ! Such nice gestures along with breakfast they had bottled water and various snack out for the guests . Rooms clean nice
Stayed 2 nights in Sep 2023
Response from Owner on Oct 4, 2023
Anne, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Cleanliness of the room could have been better. Friendly staff, nice complimentary breakfast, convenient location. Overall good stay.
Stayed 2 nights in Sep 2023
Response from Alex on Oct 1, 2023
Dear James,Thank you for sharing your recent experience with us. We're delighted you enjoyed the friendly staff, complimentary breakfast, and our convenient location, contributing to an overall positive stay. We sincerely apologize for any lapse in room cleanliness and assure you that your feedback has been addressed with our housekeeping team for immediate improvement. Your satisfaction is our priority, and we appreciate your valuable insights. Should you have any further comments or concerns, please feel free to reach out. We look forward to the opportunity to welcome you back for an even better experience.Warm regards

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness
Great location. Friendly staff.
Stayed 3 nights in Sep 2023
Response from Owner on Oct 2, 2023
Joseph, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Decent, good location, nice staff for sure. Would stay here again, but would also look around to find something a little better maybe.
Stayed 1 night in Sep 2023
Response from Alex on Oct 1, 2023
Dear Joshua,Thank you for sharing your feedback on your recent stay with us. We appreciate your positive comments about our convenient location and the service provided by our staff. We're glad to hear you had a decent experience overall. Your input is valuable to us, and we take it to heart. We understand your desire to explore other options, and we hope to have the opportunity to welcome you back and exceed your expectations in the future. If there's anything specific you believe we can improve upon, please don't hesitate to share. We look forward to the possibility of hosting you again.Best regards

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Owner on Oct 2, 2023
Shawn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
One Night Brewery Tour
Location is okay, better on the other side of the river. Check-in hostess was nice, but we were unable to get our our rooms at check-in time, no rooms were cleaned and ready. Room (King) was super small and not spotlessly cleaned, found an empty container of pot gummies...
Stayed 1 night in Sep 2023
Response from Owner on Sep 26, 2023
Steven, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

T

Stayed 1 night in Sep 2023
Response from Owner on Oct 16, 2023
T, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Shelby

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are tiny and cramped. I did like the option of free breakfast but quality was limiting. Location was nice. Parking was not good and very pricy.
Stayed 4 nights in Sep 2023
Response from Owner on Sep 26, 2023
Shelby, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We will stay here in the future as it was a good experience. Next time though, we will try to get a bigger bed!
Stayed 1 night in Sep 2023
Response from Owner on Sep 25, 2023
Frank, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Charles

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from Owner on Sep 25, 2023
Charles, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Penny

Stayed 1 night in Sep 2023
Response from Owner on Oct 11, 2023
Penny, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Milwaukee. The hotel had everything we needed for a quick stay in the city. The complimentary breakfast was really nice, special thanks to staff member Angela for helping out during waffle making. Bria at the front desk was also extremely helpful and pleasant. Staff went the extra step to make us feel taken care of. Thanks!
Stayed 1 night in Sep 2023
Response from Owner on Sep 18, 2023
Molly, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Owner on Sep 18, 2023
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice hotel in a beautiful downtown area. Staff was very friendly and engaging. We had a chance to speak with the manager from the company which owns/manages this location and she deserves a lot of credit for this hotel’s future success. It’s obvious they (as well as other businesses) are struggling with staffing and finding qualified candidates to fill vacant positions; she is working tirelessly (20 hour days) to make this hotel shine! Would definitely stay there again!
Stayed 4 nights in Sep 2023
Response from Owner on Sep 14, 2023
Jon, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exceptional.
Stayed 1 night in Sep 2023
Response from Owner on Sep 11, 2023
T, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a night!
Hotel is in a nice location. Walkable to everywhere we wanted to go. Lots of food options close. Off site parking right across the street. Staff was all friendly however the room was smaller then what I am used to. 2 double beds for 4 people is not ideal but we made it work!
Stayed 1 night in Sep 2023
Response from Owner on Sep 5, 2023
Anita, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Check in was quick, very friendly at the front desk, answered questions about the area. Room was small, no clock, no microwave, one lamp was out of order. Not big deals but for a room here I was expecting better.
Stayed 1 night in Aug 2023
Response from Owner on Sep 4, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

4/10 Poor

Audrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Owner on Aug 28, 2023
Thank you for taking the time to review us, Audrey. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Owner on Aug 28, 2023
Tyler, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Poor

sheryl

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were stuck in a corner room with a view out the window of another brick building about 6' away. Light didn't work in the bathroom, the plug in was shot and the cord for my phone charger would fall out of the socket. Breakfast was horrible.
Stayed 2 nights in Aug 2023
Response from Owner on Aug 28, 2023
Thank you for taking the time to share your feedback about your recent stay, Sheryl. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excellent

Mary Jo, Port Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Price point.
Stayed 1 night in Aug 2023
Response from Owner on Aug 24, 2023
Mary Jo, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Aug 2023
Response from Owner on Sep 1, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to parking and conveniently located to everything downtown
Stayed 1 night in Aug 2023
Response from Owner on Aug 21, 2023
Diane, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!