Terrace/patio
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Reviews of Hampton Inn Milwaukee/Brookfield

2.5 out of 5
Hampton Inn Milwaukee/Brookfield
575 N Barker Rd, Brookfield, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

makhlouf

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Nina

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Victoria, Burien

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water or water pressure
Stayed 4 nights in Mar 2024
Response from Angela on Mar 31, 2024
We apologize for the inconvenience of the water issues. Luckily, we were able to get that resolved. We hope you will give us another chance in the future.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2024
Response from Angela on Mar 31, 2024
Thank you for your feedback. We hope to welcome you back soon.

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An incident occurred Saturday morning. The police were called. Lots of loud arguing and shouting
Stayed 3 nights in Mar 2024
Response from Angela on Mar 31, 2024
We are very sorry you had to witness that outburst. Luckily everything was resolved. We hope that didn't detour you from staying with us again.

4/10 Poor

D

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like the bed. Hurt my back so badly. Plus, the sheets aren’t made right n clean And the bed wasn’t made properly right when I first arrived. Blinders wasn’t programmed. Shower was flooded while showering. They moved me different floor n bed again wasn’t made properly. I should have full refund for the mishaps. I’m not pleased how room is
Stayed 3 nights in Mar 2024
Response from Angela on Mar 22, 2024
Thank you for taking the time to review our property. Please contact Expedia directly for any refund and we will help out any way we can.

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Angela on Mar 31, 2024
Thank you for staying with us. We hope to welcome you back in the future.

8/10 Good

Caleb

Stayed 1 night in Feb 2024
Response from Angela on Mar 22, 2024
Thank you for taking the time to review our property. I am happy to hear you enjoyed your stay. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angela on Mar 22, 2024
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Preston

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Angela on Mar 22, 2024
We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Karla, Barneveld

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a quick place to stay due to a snowstorm and a volleyball tournament. It wasn’t anything super fancy, the breakfast was okay, but it served our needs
Stayed 1 night in Jan 2024
Response from Angela on Feb 1, 2024
Thank you for your feedback. We hope to welcome you back in the future.

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, amenities
Very clean and nice
Stayed 1 night in Jan 2024
Response from Angela on Feb 1, 2024
Thank you for staying with us. We hope to welcome you back in the future.

10/10 Excellent

Delfina

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hampton with my cats. They were very accommodating and helpful as they figured out this process since I’ve never traveled with my cats before everything went smoothly and my cats are able to settle in during our stay. Otherwise breakfast and the pool amenities were great! Also, enjoyed the 24 hour coffee, tea and hot cocoa availability in the lobby. Very cozy stay!
Stayed 2 nights in Jan 2024
Response from Angela on Jan 29, 2024
Thank you for taking the time to review our property. I am happy your trip went smoothly. We appreciate your business and hope to welcome you back in the future.

6/10 Okay

Jessica

Traveled with partner
Liked: Property conditions & facilities
Loud
Stayed 2 nights in Jan 2024
Response from Angela on Jan 29, 2024
Thank you for taking the time to review our property. We will work on monitoring our hotel more closely for noise. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Kaaya

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Jan 2024
Response from Angela on Jan 29, 2024
Thank you for staying with us. We hope to welcome you back in the future.

8/10 Good

Kelly

Stayed 1 night in Dec 2023
Response from Angela on Jan 29, 2024
We hope you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice full breakfast, quality soaps in dispensers on the wall.
Stayed 2 nights in Dec 2023
Response from Angela on Jan 29, 2024
Glad to hear you enjoyed our breakfast and the soap. We hope to welcome you back in the future.

10/10 Excellent

Brigid

Stayed 1 night in Dec 2023
Response from Angela on Jan 29, 2024
Thank you for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacay in your own city
We did a staycation for the 3rd year in a row at this hotel. Our room was nice and quiet. It wasn't busy, so breakfast was relaxing. The first day they had fresh berries and melon, so it was kinda cool to have that as an option. We'll no doubt be back next year.
Stayed 2 nights in Dec 2023
Response from Angela on Jan 29, 2024
We are happy to hear that you keep coming back here. We look forward to seeing you next year for your staycation.

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Angela on Jan 29, 2024
We hope you enjoyed your stay with us.

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela on Nov 16, 2023
Thank you for taking the time to review our property. I am happy to hear you enjoyed your stay. We hope to welcome you back in the future.

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Oct 2023
Response from Angela on Nov 16, 2023
Thank you for staying with us. I am happy to hear you enjoyed your stay. We look forward to welcoming you back next time you're in town.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Angela on Oct 25, 2023
Thank you for taking the time to review our property. We are happy you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Angela on Oct 24, 2023
Thank you for staying with us. We hope to welcome you back in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Angela on Oct 24, 2023
Thank you for taking the time to review our property. We hope to welcome you back in the future.

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, especially Char
Stayed 1 night in Oct 2023
Response from Angela on Oct 17, 2023
Glad to hear Char took care of you during your stay. We hope to welcome you back.

10/10 Excellent

Melvin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff on all shifts. I had a multi night stay.. pet friendly, pool was nice however one of the steps on the ladder were broken off due to rust. Nice clean rooms and breakfast was decent. Conveniently located right off the interstate with lots of dining options in the area.
Stayed 2 nights in Oct 2023
Response from Angela on Oct 17, 2023
Thank you for taking the time to review our property and letting us know about the pool ladder. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool kept at a perfect temperature and under utilized in the evening. Friendly staff. Good breakfast options.
Stayed 4 nights in Oct 2023
Response from Angela on Oct 8, 2023
Glad to hear you enjoyed our pool as well as our staff. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Rickie, Green bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very nice & helpful
Stayed 1 night in Sep 2023
Response from Angela on Oct 7, 2023
So glad to hear our front desk was helpful. We hope to welcome you back in the future.

6/10 Okay

Andrew

Business traveler
Liked: Staff & service, property conditions & facilities
Toilet did not flush, low water pressure.
Stayed 1 night in Sep 2023
Response from Angela on Oct 3, 2023
Thank you for your feedback. We will work on fixing these issues.

10/10 Excellent

Staci

Accommodating staff and very clean.
Stayed 2 nights in Sep 2023
Response from Angela on Oct 3, 2023
Thank you for taking the time to review our property. I am happy to hear you enjoyed your stay as well as our staff. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Rebecca, Freeport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly property
Stayed 1 night in Sep 2023
Response from Angela on Sep 23, 2023
Thank you for staying with us. We are glad to hear you enjoyed your stay.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Angela on Sep 26, 2023
Thank you for staying with us. We hope to welcome you back in the future.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean hotel!
Stayed 1 night in Sep 2023
Response from Angela on Sep 23, 2023
Thank you for taking the time to review our property. I am happy to hear you enjoyed your stay and our staff. We hope to welcome you back in the future.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
Quiet and clean room Friendly helpful staff. Close to resturants and shopping.
Stayed 1 night in Sep 2023
Response from Angela on Sep 23, 2023
Thank you for staying with us. We hope to welcome you back in future.

8/10 Good

Jose A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in fairly good condition, clean, and in a convenient location. However, the front desk person upon my arrival was not that friendly and quickly pointed out that I had arrived 30 minutes before check in time. After traveling all day and dealing with several connecting flight delays, the last thing I expected from a Hilton location was for an employee to give me a hard time over arriving 30 minutes early; specially when my room was ready. I was tired and would had gladly paid for arriving early.
Stayed 2 nights in Aug 2023
Response from Angela on Sep 17, 2023
Thank you for taking the time to review our property. I apologize for the issues you had during check in. I will be addressing this with my staff. We appreciate your business and hope you will give us another chance in the future.

4/10 Poor

Teresa

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was clean but pillows stunk of sweat. I am not confident the bedding was properly cleaned. Definitely not the pillow. They were dirty and smelled.
Stayed 2 nights in Sep 2023
Response from Angela on Sep 8, 2023
Thank you for taking the time to review our property. We will work with our housekeeping staff to make sure this doesn't happen again.

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I can appreciate that they've tried to update some things. But I can't ignore other things. For instance, there was space between our door and the frame. The lining of the bathtub has peeled off in places. The beds were comfortable though, we slept well. The hot breakfast needed work. The potatoes were half cooked, the sausage was rubbery. I did like the waffles. Staff were very friendly. No concerns there.
Stayed 1 night in Aug 2023
Response from Angela on Aug 27, 2023
Thank you for taking the time to review our property. We appreciate the feedback and will start working on getting those issues fixed right away.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy neighbors at 11:30, loud TV
Stayed 1 night in Aug 2023
Response from Angela on Aug 27, 2023
Thank you for your feedback. We hope to welcome you back in the future.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Angela on Aug 23, 2023
Thank you for staying with us. We hope to welcome you back in the future.

8/10 Good

Christopher, Northridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel facilities are fine, the included breakfast was good, parking is easy, and the staff all were nice. We stayed in a room with two queen beds, and there was only room for one small chair, so we had to sit or lie on the beds when were in the room. TV guide showed almost 200 stations, but we couldn't get most of them because they weren't paying Spectrum enough to see the whole lineup. A/C was almost too good, it blew out very cold air across the beds. It is a very convenient location.
Stayed 5 nights in Aug 2023
Response from Angela on Aug 23, 2023
Thank you for taking the time to review our property. We have a QR code right by the TV that lists the channels. We are in the process of switching over our cable.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The staff was helpful, very friendly, in-person as well as on the phone. The breakfast was outstanding! Well maintained, with many options for all.
Stayed 1 night in Aug 2023
Response from Angela on Sep 8, 2023
Thank you for taking the time to review our property. I am happy to hear you enjoyed our staff and the breakfast. We hope to welcome you back soon.

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Aug 2023
Response from Angela on Aug 20, 2023
Thank you for taking the time to review our property. We hope to welcome you back in the future.

8/10 Good

Bonnie

Stayed 3 nights in Aug 2023
Response from Angela on Sep 8, 2023
Thank you for staying with us. We hope to welcome you back in the future.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Angela on Aug 20, 2023
Thank you for staying with us. We hope to welcome you back soon.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean place to stay
The bed was a bit lumpy and our air conditioner was loud and in need of repair. Otherwise, the hotel was comfortable and our room was very clean. We didn’t use the pool or gyn but both appeared to be very nice. The Corners across the street has great shopping and restaurants.
Stayed 2 nights in Aug 2023
Response from Angela on Aug 20, 2023
Thank you for taking the time to review our property. We appreciate the feedback and will work on making improvements.

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Aug 2023
Response from Angela on Aug 20, 2023
Thanks for staying with us. We hope to welcome you back in the future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
The room was nice. Breakfast was terrible. The sausage was maple flavored kielbasa not something i would want for breakfast and at 9am coffee was gone and they didn't bother to fill it bsck up.
Stayed 3 nights in Aug 2023
Response from Angela on Aug 13, 2023
Thank you for taking the time to review our property. We appreciate your feedback and will work on making improvements.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Angela on Aug 9, 2023
Thank you for taking the time to review our property. I am happy to hear you enjoyed your stay. We appreciate your business and hope to welcome you back in the future.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Room comfort
Unfortunately we tried checking in after a late Brewer's game and the room we were assigned still had someone else's stuff in it so we spent over an hour trying to find a hotel nearby to stay. I do not fault the front desk person as he tried to make the situation right however somewhere along the way housekeeping or somebody dropped the ball as check-out time is 11 AM and we did not arrive to check in until after 10 PM. The hotel was full and we ultimately had to go to a different hotel. We were with 2 other families and had to then split off which was extremely inconvenient, especially when traveling with young children.
Stayed 1 night in Aug 2023
Response from Angela on Aug 9, 2023
Thank you for taking the time to review our property. We apologize for all the confusion with your reservation. I know you already spoke with our GM to resolve the issue but if you need anything else, please contact us.