Ratings based on 411 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Great Stay

Posted Nov 14, 2016
This was an anniversary get away for us. We were given a room upgrade and a bottle of wine when we arrived. The staff was extremely helpful and nice on all occasions. Chris went out of his way to make our weekend great. The hotel was amazing, the architecture and history was a great surprise. The room was clean and beds comfortable. The room had huge windows and tall ceilings with great space. The hotel is 2 blocks walking distance to the 3rd ward shopping, eating, and brews. Would definitely go again to this hotel.
Comment from Hotel Management
Nov 18, 2016 by Clint W, Hotel Management
Hello Shel, Thank you for taking the time to share your wonderful comments and beautiful photos of our hotel! I am happy you had the chance to meet our wonderful staff. Kris has been with us for a couple of years and is a big part of our culture here at the hotel. We hope to see you again on your next travels to Milwaukee. Have a great fall! Clint Walters Guest Services Manager Hilton Garden Inn Milwaukee Downtown
5 out of 5
by A verified traveler

Convenient, Centrally located hote;

Posted Nov 12, 2016 on Hotels
Great hotel, in a national landmark building. Heart of downtown Milwaukee and close to nightlife, restaurants, bars, etc.....
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Hello Anonymous, Thank you for the five star review and choosing us as your hotel to stay at when you visit Milwaukee!! We hope to see you again soon! Have a great fall! Clint Walters Guest Services Manager Hilton Garden Inn Milwaukee Downtown
5 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
We loved it! Check in was great . Got upgraded for our Anniversary. Chris was so helpful when we asked for referral for a great restaurant. Pier 106 was delicious. We got a surprise bottle of champagne for our anniversary. The room was wonderful. We would highly recommend this hotel! We will be back.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Happy Anniversary! Thank you for selecting our hotel to celebrate! I am so glad that Chris was able to make an impact on your experience with us and that you enjoyed your time in Milwaukee. I hope you will visit us again soon! Best Regards, Nick Johnson General Manager
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for the nice rating!
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for the nice rating!
4 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for the nice rating!
5 out of 5
by A verified traveler

Great college visit at historic HGI

Posted Oct 17, 2016 on Hotels
The staff was great from valets to front desk and food and beverage!
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for your recent visit, the nice rating, and for sharing your comments about the staff! I am delighted that you enjoyed your experience and that our Valet, Front Desk and Food & Beverage teams were able to make a difference in your experience. I hop you will consider us for your next visit to Milwaukee. Best, Nick Johnson General Manager
5 out of 5
by A verified traveler

Wonderful hotel!

Posted Oct 10, 2016 on Hotels
My only complaint is that there was no bathtub, only a shower in my room. The building was an amazing historic structure built in the 1800's but the hotel rooms are very modern. The staff was extremely friendly and outgoing!
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Thank you for being out guest! I am so glad that you enjoyed your visit, however, I am sorry that you did not receive a room with a tub. Please let us know if that is a preference of yours and would be more than happy to accommodate you. All of our rooms with two queen beds have tubs;. I hope you will visit us again soon! Thank you for the nice review. Best Regards, Nick Johnson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very nice hotel!

Posted Oct 10, 2016
Pros: Close proximity to downtown restaurants and shopping.
Cons: No free breakfast offered.
Location: Close to downtown and lots of things to do!
Great location in downtown Milwaukee! Very close walking to lots of great restaurants and shopping in downtown. A great shuttle that took us to a few sights and restaurants that was free and included. Only downside was some loud music/noise on one night of our weekend stay. When relayed to the staff, they graciously lowered our bill $50 for this inconvenience and being awoken at 2 am. Staff was very helpful and pleasant!
Comment from Hotel Management
Oct 13, 2016 by Nick, Hotel Management
Rachel Thank you for taking the time to write us a review and share your feedback. I am so glad that you enjoyed our location, and shuttle service. I am, however, very sorry that your rest as interrupted by noise. Your feedback is very important to me. I hope you will consider staying with us again the next time you are in Milwaukee. Best Regards, Nick Johnson
5 out of 5
Recommended
for Everyone
by A verified traveler

Very happy with my short stay

Posted Sep 30, 2016 on Orbitz
Quick check in Rooms are well designed. Very comfortable. Bar/restaurant has very good food.
Comment from Hotel Management
Oct 1, 2016 by Nick J., Hotel Management
Dear valued guest, Thank your for taking the time to share your experience. I am happy to hear we were able to exceed your expectations on your short visit with us. We look forward to welcoming you back in the future! Nick Johnson, General Manager, Hilton Garden Inn Milwaukee Downtown