Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 26, 2016
Pros: It was friendly and easy to get around. We ended up eating at the restaurant instead of driving to a different one and the food was great.
Cons: The shower mat was dirty when we checked in. Other than that everything was great.
Nice hotel, would definitely stay there again if the opportunity presents itself.
2 out of 5
by Kimberly from Morris, IL

Posted Jul 25, 2016 on Hotels
The check-in was very disorganized, rooms weren't ready, bar service was not good and rooms were still being cleaned at 4:00 pm. I was disgusted with pile after pile of dirty towels lying in the hallways even after check-in time. After voicing my complaints I did receive $100 of each room for the troubles and disappointments. Safe to say, I will not book this hotel again.
4 out of 5
by Azmeena from Chicago

Comfortable stay

Posted Jul 5, 2016 on Hotels
The bed was super comfy and they were able to accommodate an early check-in for our three rooms.
5 out of 5
by Sandra

Posted Jul 3, 2016 on Hotels
The spa should be open later than 10pm... at least 11
5 out of 5
by Eileen from Seattle

Posted Jun 28, 2016 on Hotels
Very nice, though we had to wait for our room, even though we checked in 1 hour past check-in time. Compensated us with a free appetizer and non-alcoholic drink, but we couldn't use since we only stayed one night. Hotel clerk should have explained the option for changing bed softness. We didn't notice the sign at the desk. Liked the flavored water in the lobby.
4 out of 5
by joseph from Liverpool

Nice clean hotel

Posted Jun 15, 2016 on Hotels
Stayed here as Milwaukee downtown hotels were very expensive due to pride & a baseball game. Hotel is a little out the way but it had very good road links to the north & south
5 out of 5
by Jeffrey

This traveler left a rating score only Posted May 30, 2016 on Hotels
3 out of 5
by A verified traveler

Posted May 17, 2016 on Hotels
We always enjoy HGI, but this one wasn't quite as hospitable as others we have stayed in.
5 out of 5
by Grant

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
by Elijah

This traveler left a rating score only Posted Apr 27, 2016 on Hotels