Ratings based on 262 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Houston, TX
Nice and Quiet!Posted Nov 8, 2017
We stayed using the Long Weekend promotion. The place is huge. Hardley anyone there, which is what I like. The pool was very nice, huge workout center. Excellant business center. Beds were comfirtable...except the pillows. They should buy new pillows. They also forgot to mention the shuttle does not operate on the weekends. The hotel has nothing within walking distance. Very isolated, but that can be a good thing. If you have a car you can get around. The resturant was nice, very elegant. The first night we got in, we quickly ran to the bar we had forty five minutes until they closed. We got there the bartender had everything ready to close while he waited for another family to finish up...we sat down and waited. After waiting for a a few minutes I got up and went the bar to ask for some Martinis. He quickly requested that I didnt touch the bar, he has it clean. He slowly made our martinis and set them on the end of the bar, while we were at a table. I got my drinks myself and took then to our table. He did some other very annoying stuff. I am known to be a big tipper but he got nothing. The staff were all friendly, gracious and accommodating. We will be staying here again, if delivereing to Menomonee Falls again. So quite and restful.
by A verified traveler from milwaukee, wi
My short stay at Hilton garden innPosted Aug 28, 2017
The cleaning staff came about 9:30am, our check out time was at noon. They knocked and we didn't respond because we had just gotten up to get ready. The staff just opened our door luckily we locked it with the hatch. Why were they so early? It's so rude for the staff to barge in with no response. There was also no do not disturb sign to go on the outside door. My second complaint was, when I checked online through Expedia it clearly stated that breakfast was included as with one of the options. We got ready went down to have breakfast, the waiter asks if we had vouchers. I had no ide what she was implying too. Went up to the guest service desk to have him looked at my reservation and it wasn't included. He couldn've tried to help us and worked with us but instead just plainly said not included. I had no issues paying for our breakfast. My short one night stay wasn't pleasant. I will not return nor recommend to any family or fiends.
by Scott from Green Bay, Wi
Reunion getaway.Posted Aug 27, 2017 on Hotels
This was a weekend trip for my wife's gradeschool reunion. Our first experience was dinner at Allgauers Restaurant. excellent all-you-can eat Perch fishfry! Really liked the potato pancake and applesauce that came with it. Very attentive and pleasant wait staff. Patient too. They let us stay more than an hour after we finished, so we could catch up with an old friend who had joined us. After dinner, we went to our room. Very nice room. everything you would expect to find in a room in this price range was there. The bed was firmer than we like though, which took some getting use too. Anorher problem, was that for whatever reason, the housekeeping staff could not put the right size fitted sheet on our king bed! We first noticed an hour before bed on night one, that the sheet kept popping off on the corners. We stopped at the the front desk, and told the lady, who was very attentive and appologetic. Stating that this problem happens a lot. She even gave us coupons for free deserts from Allgauers for our inconvenience. We had the sheet replaced very quickly upon our return to our room. The next day though, after our room was made up, they once again put a queen fitted sheet on our king bed! Didnt complain the second time, I kind of wish I had. There is definitely a traning issue there that needs attention. All in all, I feel it was a good choice to go to this hotel. I'll likely give them another try, should we need to make another trip to Milwaukee in the future.
Posted Aug 20, 2017 on Hotels
Posted Aug 15, 2017 on Hotels
Could use more detail to cleaningPosted Aug 9, 2017 on Hotels
Floors, bath tub and carpet where never clean. They only replace the towels and made the bed, but carpet never vacuum and the floors in the bathroom never clean
by MELYIW REESE
Posted Aug 8, 2017 on Hotels
by A verified traveler
A port in the stormPosted Aug 6, 2017 on Hotels
Room was fine, but rate was a little high for no free breakfast. The state fair makes it hard to find a room anywhere around, though. Excellent pool, but we had to call for towels even though we were the only ones there. Also, they didn't have swim diapers, even in the convenience store.
by A verified traveler
Posted Aug 4, 2017 on Hotels
by A verified traveler
AwesomePosted Jul 31, 2017 on Hotels
Excellent exceed my expectation. Will stay again when travel in this area. Very quit area.