Room was just about as far away from main desk and pool as possible and there were not that many people there .
Room had an odor in it from cleaning that was not very pleasant. Pool water was cold and pool towels were the size of hand towels.
Comment from Hotel Management
Sep 18, 2015 by Chris, Hotel Management
Thank you for staying with us and very sorry we didn't deliver a stay worthy of a 5-star rating. You should be able to count on us for a great stay and your feedback has been addressed with the respective departments to make improvements. We try our hardest to resolve all concerns immediately and will do so if you let the front desk know at anytime during your stay. This way, you get the pleasurable stay that you deserve. Please provide us another chance to show you how great of a hotel we really are.
Assistant General Manager