Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Wisconsin

Nice hotel

Posted Oct 31, 2016
Pros: Centrally located for family visit.
Hotel is currently undergoing renovations, although our room was clean and quiet. Hotel will be really nice once reno is complete. Nice breakfast included with our stay.
Comment from Hotel Management
Nov 7, 2016 by Jeff Calimlim, General Manager, Hotel Management
Dear swanee, Thank you for your comments. We are happy to hear that your stay was good and we would like to welcome you back once our renovations are completed by year end. Warm regards, Jeff Calimlim General Manager
5 out of 5
by Molly from Madison, WI

Convenient stay with great breakfast

Posted Aug 27, 2016 on Hotels
Nice hotel in a very convenient location to the airport and highway. Not swanky, but they're remodeling and it looks like it will be quite nice when they're done. Our room had a view overlooking the extremely cool-looking indoor pool and we had a wonderful hot breakfast in the morning with their famous cinnamon rolls and biscuits and gravy and lots of other hot & cold options. Overall a lovely stay.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Dear Molly, Thank you for your comments. We are really happy to hear that you and your family enjoyed you stay and we welcome you back when you are in the Milwaukee area next to come and visit us once our renovations are completed by year end. Sincerely, Jeff Calimlim General Manager
3 out of 5
by A verified traveler from wi

Close to airport

Posted Aug 25, 2016
Close to airport pool was nice could be bigger deep end though friendly staff needs newer carpet in hallway
Comment from Hotel Management
Aug 28, 2016 by Jeff Calimlim, General Manager, Hotel Management
Thank you for staying with us and happy to hear that you enjoyed your stay. We look forward to your visit with us when you are in the Milwaukee area next. Regards, Jeff Calimlim General Manager
4 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Happy to hear that you enjoyed your stay. We look forward to your visit when you are in the Milwaukee area next. Sincerely, Jeff Calimlim General Manager
3 out of 5
by brityn

Website is 100% Inaccurate

Posted Aug 12, 2016 on Hotels
The hotel was under renovations when we stayed there which was ok except there were discrepancies from the actual hotel website and the hotel itself. The website states they have a bar and grille called the MKE Bar and Grille and even goes so far as to say they are one of the "few hotels in the airport area that offer full service amenities without the full service price". There was absolutely no such thing. No restaurant, no bar. We had to drive a few blocks to find a place after our long drive out. The website also notes that the pool area is open from 7am-11pm but was actually only open from 8am-10pm. One of the worst parts was the half curtain over the window. The website also lists "black-out shades" are in ALL rooms. Our suite, such we were upgraded to (the only perk) had those fake shades that don't even move at all and we were woken up at 7am every morning if our trip due to the sun. It's fine that they are renovating but maybe they should "renovate" their website so travellers are aware of what they're actually getting.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
I apologize you were confused with the hotels. The hotel you mentioned is the Holiday Inn and Suites on Layton. Thank you, Jeff Calimlim General Manager
4 out of 5
by A verified traveler

Excellent hotel

Posted Aug 6, 2016
Great location close to all. Great for families with an awesome pool and can't beat a free breakfast.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy to hear that you enjoyed your stay and we look forward to your next visit with us when you are in the Milwaukee area next. Regards, Jeff Calimlim General Manager
4 out of 5
by A verified traveler

Decent place to stay

Posted Aug 2, 2016 on Hotels
Good hotel. Great indoor pool. Breakfast can use a little more variety. Construction underway.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy to have you back as a guest once our renovations are completed by year end. Thank you, Jeff Calimlim General Manager
4 out of 5
by A verified traveler

Posted Jul 17, 2016
Nice hotel. Undergoing construction/remodeling. Nice room. Air con could be a little beefier (room wasn't that cool). But all in all, excellent night's sleep!
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy to hear that you enjoyed your stay and we welcome you back once the renovations are completed by year end. Regards, Jeff Calimlim General Manager
3 out of 5
by A verified traveler from illinois

Comfort

Posted Jun 28, 2016
Nice clean room and decent breakfast. Comfortable bed .
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy to hear that you enjoyed your stay and we look forward to having you back when you are back in Milwaukee area next. Regards, Jeff Calimlim General Manager
3 out of 5
by A verified traveler

Hotel close to the freeway

Posted Jun 26, 2016
Easy to get to. Pool was really clean and fitness room was in good shape. Room air condition would not cool the room very will. Vending machine didn't work on 3rd floor
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you for your comments. We look forward to your visit when you are back in Milwaukee next. Regards, Jeff Calimlim General Manager