Hotel was nice but our room was not comfortable
Posted Nov 8, 2016 on Hotels
The Hotel was actually quite nice, however, our room was not ideal. Several issues: Extremely noisy - not sure if it was the parking garage outside the window or the A/C or heating units but very loud making sleep difficult. The room was too warm and we were unable to adequately adjust to a comfortable temperature. Didn't even need to use a sheet. Then there was the tub/shower combo. I've never staying in a hotel with this set up. Having to climb into a high tub, dodging the large faucet is dangerous. Then there was the problem with trying get the shower liner adjusted to keep water from leaking all over the bathroom and, lastly, could not adjust the shower head to a comfortable height... kept falling down the adjustable rod and shower head would not point anywhere but straight down. Was glad I was rather short. My husband had a more difficult time. Shower head was also of the type where the spray is very fine and, therefore, was not comfortable with the spray feeling more like pins and needles.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need addressing. We are looking to do some renovating in the very near future, and will take these things into consideration. In taking care of your charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Again thank you for taking the time to share your experience.