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Hotel Metro, Autograph Collection

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Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Hotel Metro, Autograph Collection

VIP Access

Hotel Metro, Autograph Collection

4.0 star property

4.1/5 Very Good

Top rated for staff & service (4.3/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Parking available
Map
411 E Mason St, Milwaukee, WI, 53202

Explore the area

  • Popular LocationMilwaukee Art Museum11 min walk
  • Popular LocationFiserv Forum15 min walk
  • Popular LocationMarquette University16 min walk
  • AirportMilwaukee, WI (MKE-General Mitchell Intl.)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Milwaukee

Hotel Metro, Autograph Collection is located in Downtown Milwaukee, a neighborhood in Milwaukee, and is near a metro station and near the beach. Betty Brinn Children's Museum and Henry W. Maier Festival Park are local attractions and those in the mood for shopping can visit The Shops of Grand Avenue and Milwaukee Public Market. Looking to enjoy an event or a game while in town? See what's happening at U.S. Cellular Arena or Fiserv Forum. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • Pabst Theater - 5 min walk
  • Riverside Theater - 6 min walk
  • Milwaukee Art Museum - 11 min walk
  • Fiserv Forum - 15 min walk
  • Marquette University - 16 min walk

Getting around

  • Milwaukee Intermodal Station - 18 min walk
  • General Mitchell Intl. Airport (MKE) - 13 min drive

Restaurants

  • Ward's House of Prime - 2 min walk
  • Amilinda - 3 min walk
  • This Is It! - 3 min walk
  • Alem Ethiopian Village - 3 min walk
  • Elsa's On the Park - 4 min walk

About this property

Hotel Metro, Autograph Collection

4-star boutique hotel in the heart of Downtown Milwaukee
Take advantage of a rooftop terrace, dry cleaning/laundry services, and a fireplace in the lobby at Hotel Metro, Autograph Collection. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), concierge services, and luggage storage
  • Laundry services, a ballroom, and meeting rooms
  • Express check-out, a computer station, and a front desk safe
  • Guest reviews say great things about the central location
Room features
All guestrooms at Hotel Metro, Autograph Collection offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 34.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Fitness center

Family friendly

  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
Welcoming dogs only
2 per room (up to 25 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Frequently asked questions

Is Hotel Metro, Autograph Collection pet-friendly?

Yes, Hotel Metro, Autograph Collection allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100.00 per night and a fee of USD 50.00 per accommodation, per stay.

How much does it cost to stay at Hotel Metro, Autograph Collection?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Hotel Metro, Autograph Collection on Oct 10, 2022 start from $208.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metro, Autograph Collection?

Valet parking is available for USD 34.00 per night.

What time is check-in at Hotel Metro, Autograph Collection?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Metro, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metro, Autograph Collection located?

Located in Downtown Milwaukee, this boutique hotel is within a 5-minute walk of Milwaukee School of Engineering, Marcus Center for the Performing Arts, and Milwaukee City Hall. Cathedral Square and Pabst Theater are also within 10 minutes. Milwaukee Intermodal Station is 18 minutes by foot.

Can I cancel my reservation for free at Hotel Metro, Autograph Collection and receive a full refund?

Yes, Hotel Metro, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Metro, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 439 out of 1000 reviews
5 - Excellent 44%
Rating 4 - Good. 313 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 148 out of 1000 reviews
3 - Okay 15%
Rating 2 - Poor. 70 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 30 out of 1000 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Shanan, Janesville
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far best hotel stayed at
Stayed 1 night in Jun 2022

5/5 Excellent

Nichole
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night for business, but the rooms were big, clean, nicely decorated. Area felt safe, my coworker and I walked around in the evening and felt comfortable. Close to the river walk and shops.
Stayed 1 night in Jun 2022

5/5 Excellent

Zachary
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quite well appointed. Casting to TV worked great. The bathroom toliet, in 305 is oriented quite inconveniently if not, incorrectly. Smoke detector has a bright blinking green light, somewhat distracting when going to sleep.
Stayed 2 nights in Jun 2022

1/5 Terrible

Kevin
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
AC did not work. Room was 78 degrees even though set on 65. Tried front desk - no answer. $300 night for the room. Unacceptable.
Stayed 1 night in May 2022

5/5 Excellent

Erin
Stayed 1 night in Jun 2022

5/5 Excellent

Terrence Reed
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the whole layout of the room. The decor in the room and all through the hotel was truly beautiful. I loved everything about it.
Stayed 1 night in Mar 2022

3/5 Okay

Todd
Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I liked the color selection compared to when I stayed there a few years back. However, the food service and limited ordering in restaurant. Staff unwilling to answer questions etc. not a great experience......
Stayed 1 night in Mar 2022

5/5 Excellent

Thomas
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only issue was the parking was next door, not great when weather was as bad as it was
Stayed 2 nights in Feb 2022

5/5 Excellent

Abdo
Stayed 1 night in Jan 2022

2/5 Poor

christine
Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not recommend
Well don't stay in room 300 at least. They have an old furnace and it aounds like someone is banging pipes with a wrench at at all hours of the day and night. Literally horrible sleep.
Stayed 2 nights in Jan 2022