The hotel room itself was very nice and the hotel lobby and restaurant were visually pleasing. My only issue is that when we checked in, it was never mentioned to us that you needed to request housekeeping in order to get your room cleaned/new towels. So we came home from a long day to an unclean room and when we approached the individual who checked us in, there was never an apology. I completely understand the need to request during covid, but information should have been provided during check in, on a card in the room or emailed to us. Lastly, the room had a radiator that made an incredibly loud banging noise. All in all, we had a great stay, but I wouldn't jump to stay here again next time we're in Milwaukee.