Ratings based on 1,352 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Chicago, IL

Great!

Posted Aug 23, 2016
Very nice, clean hotel within walking distance to the bars/restaurants on Water Street.
Comment from Hotel Management
Aug 25, 2016 by Ryan Patrick Weber, Hotel Management
Thank you for the 5 Star review. Happy to hear our proprety and its location. Hope to have you stay with us again in the future. Best Regards, Ryan Weber
5 out of 5
by A verified traveler from Branford

Superior accommodation

Posted Aug 17, 2016
Pros: Superior service.
My wife needed a room quickly as I was hospitalized I'm MKE. The room was affordable, the staff supportive, and it was close to the hospital. This is not the first time the staff has shown superior service, Thank you for taking care of her!
Comment from Hotel Management
Aug 25, 2016 by Ryan Patrick Weber, Hotel Management
Thank you for you 5 Star review. So happy to hear our supportive staff showed superior service to you and yours.That is what we strive for on a daily basis. Hope to have you as our guests again. Best Regards, Ryan Weber
4 out of 5
by A verified traveler

Posted Jul 24, 2016
Great location. Friendly staff. Due to the age of the hotel the bathrooms are very small.
Comment from Hotel Management
Jul 31, 2016 by Bryant B, Hotel Management
Hello! Thank you for staying with us, I'm so happy to see that our staff was friendly and you enjoyed our location! I hope to have you back again soon! Best, Bryant B
5 out of 5
by A verified traveler from Green Bay, WI

Nice hotel, close to Summerfest

Posted Jul 9, 2016
Pros: Very modern, comfortable, and clean.
Cons: The restaurant seemed to be a bit under-staffed. We had to wait for a long time to get someone to seat us at a table for breakfast.
Location: It is right in downtown Milwaukee, with access to everything from nightlife to Summerfest.
We were heading to Summerfest for a day. The hotel is very nice and clean, and the staff was very helpful. They showed us how to find a free shuttle to the music festival. If you have the energy, you could probably walk to/from Summerfest. We've stayed here before, and wouldn't hesitate to stay here again in the future.
Comment from Hotel Management
Jul 11, 2016 by Bryant B, Hotel Management
Hello Knut, Thank you for staying with us! I'm so glad you had a great time and were able to enjoy SummerFest! I appreciate your concerns regarding the restaurant and I've sent these onto our Restaurant Manager. Hope to see you soon!
3 out of 5
by A verified traveler from California

Great location, Okay Hotel!

Posted Jul 5, 2016
Pros: The breakfast and lunch were so good! It's priced an affordable rate.
Location: It's not to far from the mall and good restaurants.
The hotel is pretty central to everything in Milwaukee. It's not the Four Seasons, but it's a step up from say a Comfort Suites or a Marriott Courtyard. There's not anything fancy to make a 4 star, but you'll get a great location, a clean bed and good food.
Comment from Hotel Management
Jul 7, 2016 by Ana Gonzalez, Hotel Management
Hello Johnny, Thank you so much for the comments and feedback, we appreciate it very much in order to provide our guest with better service. Please come again soon! Thank you Ana Gonzalez
3 out of 5
by A verified traveler

Posted Jun 9, 2016
No refrigerator. Pillows stunk. Floor looked dingy. View was below average for price of room. Overall not worth money spent which was a lot! It would of been nice not to have to pay so much for parking. I know it was cheaper bcuz we were staying in hotel but it was still a lot more than expected seeing how other hotels in area validate parking!
Comment from Hotel Management
Jun 11, 2016 by Bryant, Hotel Management
Thank you so much for your review. I'm sorry that the Hotel didn't meet your expectations. I appreciate the time you took to provide feedback and I'll be sure I share this along.
4 out of 5
by A verified traveler from Chicago

Good location

Posted Jun 2, 2016
We were able to walk to many of the points of interest. Friendly staff and comfortable room. TVs were a bit old and it made it hard to enjoy the paid movie. I didn't like the satellite TV service either. The sink faucet leaked wetting everything had on the counter. Not a big deal. Overall a nice value for the executive king room.
Comment from Hotel Management
Jun 2, 2016 by Ana, Hotel Management
Hello B, Thank you so much for the valuable review. We love to see that you were able to enjoy your stay with us and I would love to invite you back. Have a great day! Ana Gonzalez
4 out of 5
by Eula from GR

Good Stay

Posted May 28, 2016 on Hotels
Good stay. Didn't stay long. Late arrival and early departure
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for staying with us, I'm glad you enjoyed your (short) time with us and I hope we get to welcome you back again! Best, Bryant B
5 out of 5
by Leslie

Posted May 24, 2016 on Hotels
Comment from Hotel Management
by Stephanie, Hotel Management
Hi Leslie, Thanks for the 5 star review. We hope to see you again soon! Kind Regards, Stephanie Mosher Asst. Director of Front Office
5 out of 5
by A verified traveler

A fine hotel

Posted May 21, 2016 on Hotels
Comfortable and convenient.
Comment from Hotel Management
Jul 23, 2016 by Ana, Hotel Management
Hello Traveler, Thank you so much for the comments, we would love to see you again so please come back soon. Have a great day! Ana Gonzalez