Ratings based on 822 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

clean and convenient

Posted Jul 13, 2017
Pros: location and convenience
Cons: different types of pillows
Location: right by airport
very friendly staff great breakfast very nice TV's but more channel selection would have been nice
Comment from Hotel Management
Jul 14, 2017 by Regina J, Hotel Management
greg: Thank you for staying with us and for taking the time to leave feedback. We are very happy to hear that you found our location to be clean and convenient. We will keep your comments in mind as we make future decisions. Please continue to include us in your travel plans. Thanks again, Regina J General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Decent hotel close to the airport

Posted Jul 10, 2017
This hotel worked out great for our family. It was close to the airport and plenty of local restaurants. Nice breakfast, too. Our only complaint is that there was a fairly large motorcycle riding group staying at the hotel during our stay and they left very early (4am-ish) in the morning each day with a very loud exit! They were outside talking fairly loudly prior to their departure as well. I know it's not the fault of the hotel, but it sure was a cloud over our stay.
Comment from Hotel Management
Jul 11, 2017 by Regina J, Hotel Management
Lou: Thank you for staying with us and for taking the time to post a review. We are so happy to hear that the hotel worked out great for your family. It is always nice to hear that our guests enjoy our location, proximity to nice restaurants, and breakfast. We are very sorry to hear of the noise from the guests departing early. Since Wisconsin is the home of Harley Davidson and the Harley Davidson Museum, we sometimes do get groups of travelers on motorcycles that are passing through on organized rides. Please continue to choose our location when your travels bring you back to the Milwaukee airport area. Thanks, Regina J General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Jul 4, 2017
Nice place, easy off and on highways. Was just passing through Oak Creek & was a good place to stop.
Comment from Hotel Management
Jul 5, 2017 by Regina J, Hotel Management
James: Thanks for staying with us and taking the time to post a review on your recent stay. We appreciate hearing that you enjoyed our nice hotel and convenient location. Please continue to choose our location when your travels bring you back to the area. Regina J General Manager
2 out of 5
by A verified traveler from Wiaconsin

get on first fliir?

Posted Jun 28, 2017
Everything last year was great. This year we were on the 3rd floor and it must be the forgotten floor as the air conditioner was so loud that every time it kicked on we woke up so not much sleep. Rug in hallway was dirty and grout in bathroom dirty. Staff is very friendly and location to airport is great.
Comment from Hotel Management
Jul 2, 2017 by Regina J, Hotel Management
Dinah: Thank you for staying with us and posting a review. We appreciate the candid feedback. I am sorry your stay did not meet your expectations and our high standards. Please feel free to reach out to me directly. Regina J General Manager
1 out of 5
by A verified traveler

Terrible hotel

Posted Jun 3, 2017
Arrived at hotel to be informed that parking was not included in the rate. The additional cost would be $25. Then informed that the transportation to the airport was not included and would have to pay $10 cash only. No ATM in the hotel. Had to drive an additional 25 minutes to find an ATM. Staff was rude. Would never stay here again.
Comment from Hotel Management
Jun 5, 2017 by Regina J, Hotel Management
Anonymous: Thank you for your recent stay and for taking the time to share your experience here. I am happy to clarify our services for you. Based on your comments, I did double check our listing on the Expedia website and found that the site does state that we have free parking, but that there is a surcharge for long term parking--which includes parking while you are not physically staying at the hotel. Additionally, the listing does state that our airport shuttle is available limited hours and to contact the hotel directly for the details. Our complimentary shuttle does run from 7 a.m. - 11 p.m. daily. Outside of those hours, our hotel does help our guests by facilitating a 3rd party service at a small fee when our shuttle is not running. I am very sorry to hear that you felt our service fell short of our service standards and that you drove 25 minutes to find an ATM. There is an ATM conveniently located in the 7-Eleven adjacent to our hotel, however, I am not sure if you were looking for a particular bank. I would love for you to contact me directly at the hotel at anytime to further discuss your experience. Kindest regards, Regina J General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Convenient location

Posted May 30, 2017
Easy check in. Nice room. Arrived late with no surprise.
Comment from Hotel Management
Jun 2, 2017 by Regina J, Hotel Management
Thank you for taking the time to post a review on your recent stay with us. We are so happy to hear that your check in was easy and there were no surprises. Please continue to choose us when your travels bring you back to the Milwaukee area. Thanks, Regina J General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa Florida.

Close to airport and highways and restaurants.

Posted May 15, 2017
Room clean. Good staff. Always cafe. Clean waiting room. Still bible in the room:very good. I can't complain.
Comment from Hotel Management
May 22, 2017 by Regina J, Hotel Management
Rob Nz.: Thank you for taking the time to post a rating and comments on your recent stay with us. We are so happy to hear that you enjoyed our staff and clean room. Please continue to choose us when your travels bring you back to the Milwaukee area. Thanks again, Regina J General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from D

Comfortable but simple

Posted Apr 28, 2017
This is a one night or last minute hotel. The staff is very friendly and make sure everything is okay. The rooms are simple but spacious. There's nothing over the top or super modern. I would consider staying here again if I ever need a good hotel for a last minute thing. But I definitely want to keep looking for a more updated hotel.
Comment from Hotel Management
May 12, 2017 by Regina J, Hotel Management
Alma: Thank you for taking the time to post a review on your recent stay. We are so happy to hear that you found our staff to be friendly and accommodating. We appreciate knowing that you will consider using us in the future. Regina J General Manager
3 out of 5
by A verified traveler

airport hotel

Posted Apr 18, 2017
shuttle to airport is not free for morning flights. Parking was also not free. average hotel. Had a spotlight shining directly into our window all night.
Comment from Hotel Management
Apr 23, 2017 by Regina J, Hotel Management
Anonymous: Thank you for taking the time to share your feedback. The hotel operates a complimentary shuttle to and front the MKE airport between the hours of 7 a.m. and 11 p.m. For guests needing a ride to the airport, our staff can facilitate a shuttle ride from a 3rd party vendor at a small fee. Overnight parking is always complimentary while you are a guest of the hotel. Vacation parking, when you are not currently a guest of the hotel, does have a surcharge. Based on your comments, I did double check our listing on Expedia and found that the listing states that airport shuttle service is available during limited hours. The listing also states there is a long term parking surcharge. Please reach out to me directly at the hotel if we can further discuss the discrepancies. Thanks for staying with us and I hope you will consider using us when your travels bring you back to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee, wi.

nice place

Posted Apr 11, 2017 on Orbitz
Pros: clean and quiet
Cons: replace mattresses, I suggest tempurpedic type
Location: close to airport but didn't hear any planes
Very clean and very quiet. The only thing I would recommend is to replace their mattresses. Mattresses in mine and my daughter's room next door were very marginal.
Comment from Hotel Management
Apr 21, 2017 by Regina J, Hotel Management
John: Thanks for taking a time to post a review on your recent stay with us. I am happy to hear that you found our location convenient, clean, and quiet. I am sorry to hear that you did not enjoy our Simmons Beautyrest mattresses. We hope you will consider choosing us again when your travels bring you back to the Milwaukee area.