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Reviews of La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area

3 out of 5
La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area
5423 N Port Washington Road, Milwaukee, WI

Reviews

5.6
Rating 10 - Excellent. 186 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 169 out of 1000 reviews" "
Rating 2 - Terrible. 291 out of 1000 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff petty. Sheets intolerable.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 6pm and were told they didn’t have a room ready and that it would be in 20 min. We left and came back 40 min later and it still wasn’t ready- they tried to have us switch to a king size bed (we had 4 people). When we declined they gave us a room number and took a deposit but told us too wait 40 min more. We were going to swim or workout while we waited but the pool was closed and of the 4 equipment in the workout room, 2 didn’t work. Most things were broken. We went to find our room then and saw the cleaning staff sitting in the room next door and chatting - not working. We didn’t end up getting into our room until 8:30. Stains on curtains, leaking sink. Worst experience in a long time!
Stayed 1 night in Apr 2024

8/10 Good

clayton l.

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly and accommodating. The facility is really not rhat bad, but needs some modernization and badly needed maintenance and upgrades. Otherwise no complaints very close walking distance to shopping mall and eateries. Right off the Interstate.
Stayed 2 nights in Apr 2024

2/10 Terrible

Bobbi Jo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool under construction. Garbage containers overfilled throughour property, breakfast mediocre, and broken elevator. First room smelled of cigarette smoke had to switch rooms. Refrigerator full of frost, door would not close, no toilet paper holder, no alarm clock, and only one garbage can in suite. Key issues. Would not recommend.
Stayed 2 nights in Apr 2024

6/10 Okay

Hannah

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pool has been closed for three year found that out when we got there very inconvenient kinda of ruined are stay also need to change that on these travel app hotel cost to much for false advertising
Stayed 1 night in Apr 2024

2/10 Terrible

meghan

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was filthy. Lobby and hallways needed to be vacuumed and mopped. The room looked like it had not been cleaned in years. The couch was stained, mirrors were filthy. The pillows were as flat as paper or filled with rocks.
Stayed 1 night in Apr 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Property conditions & facilities
Absolutely disgusting. The smell alone is atrocious. The sheets and every part of the room is dirty.
Stayed 1 night in Apr 2024

8/10 Good

Brian

Traveled with partner
Liked: Staff & service, amenities
The hotel was older, but was otherwise an alright place.
Stayed 1 night in Apr 2024

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very nice but from observation severly underpaid, under staffed and hotel over all was not managed correctly. Bed was not even made when i checked in. To much to explain but over all un cleanliness but my basic needs was met.
Stayed 3 nights in Apr 2024

6/10 Okay

Jackie

Stayed 1 night in Apr 2024

4/10 Poor

Jose, Round lake beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
elevator has seen better days. Floor 3 had a terrible smell. Looked old and dated. The bed mattress was def old. The pool area was closed. The breakfast area was not managed well.
Stayed 2 nights in Apr 2024
Response from Gail Medina, Sales Director on Apr 8, 2024
Dear Jose,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Kiysara

Stayed 1 night in Mar 2024

2/10 Terrible

Haipengyoua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 27, 2024
Dear Haipengyoua, we hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

2/10 Terrible

Lashawn

Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came thinking i was going to a hotel and walked into a horror movie. The most disrespect out of all is how they all (all 8 people behind the desk incluing the one playing video games) look at you as if you are speaking a language they don't understand when you inform them how horrible the room is. They refused to give me my money back. horrible experience.
Response from Gail Medina, Sales Director on Mar 25, 2024
Greetings, Tiffany. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Eugene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Saw Cockroaches right away left and ,waiting for a refund.
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 25, 2024
Greetings, Eugene. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

6/10 Okay

Diego

Traveled with group
Staff excellent! Facility 4 out of 5 Pool not in service and Breakfast 3 out of 5 Deposit has not been returned yet, 2 days now
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 20, 2024
Greetings, Diego. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Michelle A.

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were checked into, room 303, was musty, and dusty. The carpet smelled bad, was sticky and there was a musty odor throughout the room. The tiled floor was dusty and dirty. The bathroom has dust and white dry wall chippings in the tub and the bathroom floor. The bathroom door WOULD NOT close. It was just a very filthy and smelly room. Then we were moved to room 318 which was a step up because the carpet looked clean in one room and then the room with the bed literally had fake nails on the floor against the wall—DISGUSTING!! The phone had missing buttons and no labels with numbers or direct calling labels like we wanted to call housekeeping to vacuum the room to clean up the paper and fake nails on it but no labels, no call and the last time I called from my cell phone I didn’t get the front desk. The air conditioner did not work and it was extremely hot in the room with the beds. I could go on but this is a waste of my time as the experience is over but I hope this review helps someone to beware of this outdated smelly hotel. We should’ve paid way less than we did for the horrible experience!! YUCK!! Still in disbelief it was a “WYNDHAM” hotel, yikes!!
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 20, 2024
Greetings, Michelle. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

4/10 Poor

Latreda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like they don’t service your rooms and the key stopped working every time we left the property.
Stayed 4 nights in Mar 2024
Response from Gail Medina, Sales Director on Mar 11, 2024
Greetings, Latreda. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Kaitlyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 7, 2024
Dear Kaitlyn,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff was great. No complaints.
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 5, 2024
Dear David,We're thrilled to hear that you had a great experience with us. Thank you for the kind words and for recommending us to others! We can't wait to have you back at the property very soon.

8/10 Good

Marland

Liked: Cleanliness, staff & service
I like the layout...i wish they made it smell better when i first got to my room!
Stayed 1 night in Mar 2024
Response from Gail Medina, Sales Director on Mar 5, 2024
Dear Marland,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to shut
Stayed 1 night in Feb 2024
Response from Gail Medina, Sales Director on Feb 26, 2024
Dear Tasha,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

4/10 Poor

Mary

Pushy to leave right at check out
Stayed 1 night in Jan 2024
Response from Gail Medina, Sales Director on Feb 6, 2024
Greetings, Mary. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Arcadia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is received was dirty. There were red stains everywhere.. the floor walls and doors. The entryway of the room floor was dirty and sticky. The tub did not drain properly. It looked as if someone swept all the trash under the bed. One of the bedside table had food from the previous guest on it. I spoke with a staff member about the conditions & the only thing he said was contact management the next day. I believe his name is Sky. He was very dry & unbothered about the condition. I asked for another room and he said no. I called and asked for an extra pillow & he stated they did not have any extra. Apparently you aren’t allowed to eat the breakfast in your room you have to stay in the breakfast area. How inconvenient. I will never stay there again or recommend anyone else to stay there.
Stayed 2 nights in Jan 2024
Response from Gail Medina, Sales Director on Jan 31, 2024
Dear Arcadia,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Liz

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled bad, the floor was not vacuumed, the beds were disgusting, very disappointed.
Stayed 1 night in Jan 2024
Response from Gail Medina, Sales Director on Jan 25, 2024
Dear Liz,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
All areas of the hotel were filthy. The elevator was disgusting, there was a nasty large spot on the sofa mattress, the inside of the coffee maker had a thick coating of old coffee grounds, there were crumbs on the couch and carpet, and mold in the bathroom. The couch sofa did not have any linen and when I requested some I was taken to the laundry area to pick out linens. I absolutely will never stay here again and highly recommend no one else does either.
Stayed 1 night in Jan 2024
Response from Gail Medina, Sales Director on Jan 25, 2024
Dear Nicole,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

julian

Stayed 1 night in Jan 2024
Response from Gail Medina, Sales Director on Jan 25, 2024
Dear Julian,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gail Medina, Sales Director on Jan 25, 2024
Dear Jennifer,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

6/10 Okay

Ahzsa

Traveled with family
Liked: Staff & service
The staff was friendly but the pull out bed was dull of dirt and hairs. Also the king bed had big blood stains on it
Stayed 2 nights in Dec 2023
Response from Gail Medina, Sales Director on Jan 8, 2024
Dear Ahzsa,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

4/10 Poor

Pyrneice

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WEN I CHECKED IN CUSTOMER SERVICE HAD ME WAITING FOR QUITE SOME TIME UNTIL SHE GOT TO ME AND WEN SHE DID SHE TOLD ME I HAD TO PAY A $100 DEPOSIT WHICH THEY DIDN'T SAY WEN U BOOK THE ROOM AND ANOTHER THING THERE POOL WAS OUTTA SERVICE THAT WASN'T NEVER MENTION WEN U BOOK UR ROOM AND THE HALL AREA CARPET WAS DIRTY TRASH WISH WAS ON THE CARPET AS U CAN SEE THEY DON'T SHAMPOO THERE RUG AND MY ROOM THE COUCH WAS STAIN UP THEY WAS REALLY NOTICEABLE AND ON TOP OF IT THE CABLE WAS NOT WORKING SO THEREFORE NO TV SERVICE LUCKY I JUS STAY FOR ONE NIGHT THE BREAK FAST WAS TERRIBLE ALSO I WOULDN'T RECOMMEND THIS HOTEL TO ANYONE TO STAY IN AND ME AND MY FAMILY WAS NOT HAPPY AND ANOTHER THING THEY FASLE ADVERTISE WHAT YOU SEE ONLINE IS NOT WHAT IT IS IN PERSON
Stayed 1 night in Dec 2023
Response from Gail Medina, Sales Director on Jan 8, 2024
Dear Pyrneice,We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy!!!
They need to hire professionals to come clean it was nasty! Had to have them come change dirty sheets (looked like blood stains) and as I sat there the more uncomfortable I became. It was dusty, bathroom wasn’t too clean, looks like no one ever wipes anything down, nor do they vacuum, clean the carpet, or the furniture stains just everywhere! One tv didn’t work, and there was a roach just chilling on the tv stand! I couldn’t do it I checked out maybe a hour or 2 later, waste of money, way to expensive to sit in filth!
Throw it away! Looks disgusting!
Roach just chilling!
Sanitize your rooms, wipe things down!
Metal object poking out of chair
Stayed 1 night in Dec 2023
Response from Gail Medina, Sales Director on Jan 31, 2024
Greetings, Valued Guest. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

8/10 Good

Kelly

Stayed 2 nights in Dec 2023
Response from Gail Medina, Sales Director on Jan 2, 2024
Dear, Kelly.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area.

2/10 Terrible

Sharon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
The place was dirty with roaches and bedbugs need to be closed down and remodeled
Stayed 1 night in Nov 2023
Response from Gail Medina, Sales Director on Dec 18, 2023
Greetings, Sharon. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

4/10 Poor

Scott, De Pere

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in need of updates. Hallways were dirty and bags of garbage were left in public areas. Room had peeling paint, worn carpet and furniture needing to be replaced. Breakfast was less than special and was very sparse.
Stayed 1 night in Dec 2023
Response from Gail Medina, Sales Director on Dec 12, 2023
Dear, Scott.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

6/10 Okay

Christopher

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They were stains all over. A very dirty place. The hallways to the rooms. The only some what clean was the beds and the bathroom. And there breakfast was not good. All the bread and bagels were dried out and stale. If i could post a picture of the couch i would.
Stayed 3 nights in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Christopher.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the hotel is a a state of disrepair. the carpets are dirty and stained, the elevator interior panels are loose, a television in one of our rooms was not working, the breakfast area was clean and attended however the attendant was shouting and laughing (obviously a personal call) into his phone continually while we were trying to eat and made the use of the space uncomfortable.
Stayed 1 night in Dec 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Valued Guest.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Lorietta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy who works third shift is horrible I’ve been here for week he threatened me and my wife and manager did nothing
Stayed 1 night in Dec 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Lorietta.We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.

6/10 Okay

Artrina

Disliked: Cleanliness, property conditions & facilities
It could of been better
Stayed 1 night in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Artrina.We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Didn’t appreciate having to leave a $100 deposit. Never will stay there again
Stayed 1 night in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Mark.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.

2/10 Terrible

doug

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned and torn down. It's filthy. There is only one poor guy running the entire hotel. There's garbage in the halls. Everything is scared or pealing, or water stained.
Stayed 2 nights in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Doug.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.

6/10 Okay

Mary

Disliked: Staff & service
First morning only waffles out. I had to ask for syrup and cream. Some front desk staff not very friendly. Didn’t seem busy which meant to me that this location is not very popular. Our stay was somewhere between poor to fair.
Stayed 3 nights in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Mary.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was dirty. bathroom was disgusting and the whole floor smelled like bad cooking. felt very unsafe as well.
Stayed 2 nights in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Ashley.We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it.Once again, we apologize for any inconvenience that we may have caused you and hope to have the opportunity to make things right. Thank you for taking the time to leave us a review and for bringing this matter to our attention.

6/10 Okay

Earnest

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Earnest.We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it.Once again, we apologize for any inconvenience that we may have caused you and hope to have the opportunity to make things right. Thank you for taking the time to leave us a review and for bringing this matter to our attention.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Valued Guest.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Carrie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not clean. Hallways and elevator were filled with crumbs or sticky from various food items spilling onto the floor. Looked like no one was cleaning the place. Hallways also smelled of smoke. Our room was better, but had a closet door that wouldn’t close. Very disappointing; we will not be staying there again.
Stayed 2 nights in Oct 2023
Response from Gail Medina, Sales Director on Dec 5, 2023
Dear, Carrie.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

2/10 Terrible

Willie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
La Quinta Inn Bayshore
Dirty, not maintained. Not at all what I expected. Ended up transferring to a different hote..
Stayed 3 nights in Oct 2023
Response from Gail Medina, Sales Director on Oct 27, 2023
Greetings, Willie. We hope you are doing well.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.

2/10 Terrible

Jeffry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty. The rooms cleaned poorly upon entry to our room. The bath towels were not much larger than a hand towel. During the night there was a domestic disturbance on our floor from that went on for to long which we had to call the front desk and I believe the police finally came as we could here sirens outside. In the morning their was no coffee and upon getting juice noticed a puddle on the countertop that was leaking through the ceiling above. This property needs a major renovation and new management. Employees seemed very suspect. Upon arrival two employees were smoking outside right by the entrance. In addition, I will be checking my credit card moving forward for the deposit I made as I wouldn't put it past the individual that checked me in to steal my credit card information. Bad place to stay.
Stayed 1 night in Oct 2023
Response from Gail Medina, Sales Director on Oct 27, 2023
Greetings, Jeffry.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that La Quinta Inn & Suites by Wyndham Milwaukee Bayshore Area is now undergoing renovations to enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the chance of hosting you again.

2/10 Terrible

Betsy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far far away!
So dirty it was unreal. Smelled of smoke. Pool has been empty since Covid yet the website shows a gorgeous pool. The breakfast was slim to nothing but again the photo on line shows a ton of food choices. One towel and half a room of toilet paper in the room.
Stayed 1 night in Oct 2023
Response from Gail Medina, Sales Director on Oct 27, 2023
Greetings, Betsy.Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We would also like to share that the property is now undergoing renovations to enhance our guest experience starting this week. Our goal is to provide you with the best possible stay and we believe that these renovations will help us achieve that. We hope to have the opportunity to host you again.