Our stay was terrible. The garbage had not been emptied in our room and the people next door partied until our alarm went off at 630 AM. We didn't get a good night's sleep and called the front desk 3 times to ask them to handle the situation next door. It never got resolved.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations.
I would like to apologize for the noise disturbance you experienced during your stay, and further, for the delay you experienced in having the situation fixed to your satisfaction. We are sorry that this disturbance made for an unsatisfactory stay. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Milwaukee.